Common problems

Infiniti QX60 Common Problems

We grouped the top NHTSA owner-complaint categories across 9 Infiniti QX60 model years, then counted how often each issue recurs. The result shows patterns worth inspecting without pretending every vehicle will have them.

Data updated July 2026

Owner complaints
182

9 model years

Top recurring issue
Electrical System

7 affected years

Crash reports
7

Owner-reported severity signal

Fire reports
1

20 injuries · 0 deaths

Pattern overview

Most reported Infiniti QX60 problem categories

#1

Electrical System

28complaints represented

Appears among the leading issues for 7 model years; highest in 2019.

#2

Power Train

33complaints represented

Appears among the leading issues for 6 model years; highest in 2018.

#3

Engine

18complaints represented

Appears among the leading issues for 6 model years; highest in 2018.

#4

Unknown Or Other

22complaints represented

Appears among the leading issues for 5 model years; highest in 2022.

#5

Service Brakes

10complaints represented

Appears among the leading issues for 4 model years; highest in 2018.

#6

Structure

3complaints represented

Appears among the leading issues for 3 model years; highest in 2026.

#7

Vehicle Speed Control

4complaints represented

Appears among the leading issues for 2 model years; highest in 2019.

#8

Back Over Prevention

4complaints represented

Appears among the leading issues for 1 model year; highest in 2019.

#9

Visibility Wiper

3complaints represented

Appears among the leading issues for 1 model year; highest in 2024.

#10

Air Bags

2complaints represented

Appears among the leading issues for 1 model year; highest in 2019.

What owners reported

Issue summaries by Infiniti QX60 model year

POWER TRAIN

Owners of the 2018 Infiniti QX60 frequently report issues related to the power train, specifically concerning the CVT transmission. Complaints commonly describe symptoms such as shuddering, jerking, and hesitation during acceleration, often occurring around 20-60 MPH and in some cases leading to a loss of power. These issues are typically observed at mileages ranging from 31,000 to over 94,000 miles. Additionally, some owners mention problems with the rear differential and transfer case, including grinding noises and leaks, particularly after 50,000 miles. Safety implications are noted in some cases, such as vehicles rolling unexpectedly or experiencing AWD failures, which could pose risks during driving.

POWER TRAIN

Owners report frequent issues with the 2019 Infiniti QX60's Continuously Variable Transmission (CVT), with symptoms including transmission failure, inability to shift into gear, and shuddering during acceleration. These problems often occur around 100,000 miles, though some are noted as early as 33,000 miles. Complaints highlight potential safety risks, such as sudden loss of acceleration and the inability to drive, with one instance leading to a near-collision. Additionally, multiple owners describe premature failures of the transfer case and differential seals, with leaks occurring under 40,000 miles. These patterns suggest potential reliability concerns for prospective buyers, particularly regarding the powertrain components.

UNKNOWN OR OTHER

Owners of the 2022 Infiniti QX60 frequently report issues with the panoramic sunroof and infotainment system. Multiple complaints describe the sunroof glass spontaneously shattering while driving, often without any external impact or prior damage, posing a safety risk due to flying glass and potential distraction. Additionally, owners report problems with the infotainment system's Apple CarPlay and Android Auto features, specifically related to the ringtone volume adjusting unpredictably during calls, which can lead to startlingly loud rings and possible driver distraction or swerving. These issues are reported across various mileage ranges, with some owners noting the sunroof problem shortly after acquiring the vehicle. Safety implications include the risk of loss of vehicle control due to distraction or startled reactions from sudden loud noises.

ELECTRICAL SYSTEM

Owners report several electrical issues with the 2019 Infiniti QX60, primarily involving the Forward Emergency Braking (FEB) system and alternator failures. Complaints frequently mention unexpected vehicle shutdowns while driving, with some owners noting the FEB and battery warning lights activating during these incidents. Additionally, problems with the FEB sensors and braking system engaging without cause are noted, sometimes leading to safety concerns such as loss of control. These issues often arise around 75,000 miles, although some owners experience them earlier. Used car buyers should be aware of potential alternator replacements and persistent FEB system malfunctions that dealers have reportedly been unable to resolve effectively.

UNKNOWN OR OTHER

Owners report several issues with the 2025 Infiniti QX60, notably involving the wireless phone charging pad, which overheats phones to the extent they shut off, raising concerns about potential fire hazards. Another frequently mentioned issue is the vehicle's spontaneous locking, which occurs even when the key fob is inside, leaving owners locked out and unable to access the vehicle remotely, with some incidents occurring while the car is running. Additionally, cabin vibrations are described as intermittent, often associated with the noise cancellation system, and a sunroof shattering incident is also noted. These issues begin to appear shortly after purchase, with one owner experiencing cabin vibrations within the first month of ownership. Safety implications include the risk of being locked out with the car running and potential overheating of devices, which prospective buyers should consider.

ELECTRICAL SYSTEM

Owners report frequent issues with the electrical system of the 2022 Infiniti QX60, particularly related to battery and starting problems. Multiple complaints describe the vehicle failing to start after being parked, requiring frequent jump starts, and persistent warning lights appearing on the dashboard. These issues often occur despite battery replacements and other service interventions, with some vehicles having less than 2,000 miles. Additionally, owners mention malfunctioning features such as the car alarm going off unexpectedly and problems with the rear hatch opening and closing unpredictably. Safety implications include the risk of being stranded due to the vehicle not starting, but no crashes or loss of control are reported.

POWER TRAIN

Owners report frequent issues with the CVT transmission in the 2020 Infiniti QX60, with symptoms such as sudden loss of power, inability to drive forward, and jerking while driving. Complaints often describe these problems occurring around 75,000 to 120,000 miles, with some owners experiencing issues as early as 30,000 miles. Safety concerns are highlighted due to power loss during driving, which poses risks when merging or turning, as described in scenarios involving potential accidents. Additionally, there are mentions of leaking right shaft seals and transfer cases contributing to power loss. Buyers should be aware of these recurring power train issues and consider the potential for costly repairs.

UNKNOWN OR OTHER

Owners of the 2020 Infiniti QX60 frequently report incidents where the sunroof unexpectedly explodes while driving, often described as a loud blast or gunshot-like sound, followed by shattered glass. These events occur at various speeds and conditions, with no external debris or impact noted, and happen without warning. Additionally, one complaint describes an issue with the vehicle not properly engaging in park, resulting in a crash and an injury when the car rolled away. The safety implications include potential for crashes due to sudden sunroof failure and vehicle rollaway, which could be significant for buyers considering this model.

Severity signals: 1 crash, 0 fire, 1 injury reports

Pre-purchase inspection

What to check on a used Infiniti QX60

When problems are reported to begin

  • Fuel pump failure12,000–13,000 miles on the 2025 model-year record
  • Rear brake defects20,000–22,000 miles on the 2025 model-year record
  • Wheel stability issues4,000–5,000 miles on the 2025 model-year record
  • Electrical system failures12,000–31,500 miles on the 2024 model-year record
  • Suspension and alignment issues15,000–17,000 miles on the 2024 model-year record
  • Fuel pump failures21,000–43,000 miles on the 2023 model-year record
  • Rear brake pad wear15,000–45,000 miles on the 2022 model-year record
  • Engine stalling29,000–30,000 miles on the 2022 model-year record

Buyer red flags

  • Inspect windshield for visual distortion affecting visibility
  • Check roof panel for abrasions or signs of transport damage
  • Verify operation of all electrical systems, including radio and starting system
  • Test keyless entry and app-based unlocking for reliability
  • Ensure no chemical residues on child safety seats or interior surfaces
  • Inspect fuel pump for potential failure around 12,000 miles
  • Check rear brakes and rotors for wear and warping
  • Test for engine vibration or rough idle when stopped

How to interpret the counts

Complaint totals are not failure rates

A popular or older model can accumulate more complaints simply because more vehicles exist and have spent longer on the road. The categories above aggregate the counts embedded in each model year's leading issues. Use recurrence across years and severity signals to decide what to inspect; use the VIN and a mechanical inspection to judge one car.

Source trail

Where this Infiniti QX60 data comes from

VinExposed combines model-level research with the vehicle-specific history you get from a VIN. Reliability scores and complaint patterns come from Auto Reliability Index's Infiniti QX60 research, which analyzes NHTSA records and independent repair data.

Recall counts describe a model year, not the repair status of one car. Confirm the exact VIN with the official NHTSA recall lookup and a vehicle-history report before buying.

Buyer questions

Infiniti QX60 research FAQ

What is the most common Infiniti QX60 problem?

Electrical System is the broadest recurring complaint category in the available model-year records, appearing among the top issues for 7 years with 28 complaints represented.

Which Infiniti QX60 year has the most reported problems?

The 2019 has the largest electrical system count among the years where that category appears. Compare the full year record because a different year may lead on another problem category.

Do NHTSA complaints prove a Infiniti QX60 has a defect?

No. Owner complaints are unverified reports and can be duplicated or influenced by sales volume and vehicle age. They are useful patterns to investigate alongside recalls, service records, inspection results and the exact VIN.

Check the actual car

Model research narrows the list. The VIN confirms the car.

Check title brands, accidents, odometer history, auction records and recall status for the specific Infiniti QX60 you are considering.