The 2020 Infiniti QX60 has good reliability. There are 1 recall and 23 owner complaints on file for the 2020 Infiniti QX60. Severity signals include 2 crash-related complaints. The most commonly reported problem areas are: Power Train (5), Unknown Or Other (5), Electrical System (3).
QX60 reliability snapshot
74/100
Latest model-year reliability score
3.5/5
RepairPal rating (medium)
$639
Avg annual repair cost vs $1,127 category avg
#2/19
Ranking in midsize SUV · better than 89% of peers
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
Used-car research
Research the Infiniti QX60 before checking the VIN
Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.
Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
Power Train5
Unknown Or Other5
Electrical System3
Engine2
Structure1
Suspension1
Pre-purchase inspection checklist for the 2020 Infiniti QX60
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
☐Inspect CVT transmission for shuddering or power loss
☐Check sunroof for signs of stress or damage
☐Test all windows for proper operation
☐Verify vehicle engages and stays in park
☐Check for electrical burning smells when heat is on
☐Listen for engine knocking or stalling during test drive
What owners reported
2020 Infiniti QX60 owner complaints in detail
Owners have reported 2 crashes and 4 injuries to NHTSA for the 2020 Infiniti QX60. These are unverified owner reports, not confirmed defect rates.
Owner complaints5
POWER TRAIN
Owners report frequent issues with the CVT transmission in the 2020 Infiniti QX60, with symptoms such as sudden loss of power, inability to drive forward, and jerking while driving. Complaints often describe these problems occurring around 75,000 to 120,000 miles, with some owners experiencing issues as early as 30,000 miles. Safety concerns are highlighted due to power loss during driving, which poses risks when merging or turning, as described in scenarios involving potential accidents. Additionally, there are mentions of leaking right shaft seals and transfer cases contributing to power loss. Buyers should be aware of these recurring power train issues and consider the potential for costly repairs.
Owner complaints5
UNKNOWN OR OTHER
Owners of the 2020 Infiniti QX60 frequently report incidents where the sunroof unexpectedly explodes while driving, often described as a loud blast or gunshot-like sound, followed by shattered glass. These events occur at various speeds and conditions, with no external debris or impact noted, and happen without warning. Additionally, one complaint describes an issue with the vehicle not properly engaging in park, resulting in a crash and an injury when the car rolled away. The safety implications include potential for crashes due to sudden sunroof failure and vehicle rollaway, which could be significant for buyers considering this model.
Owners of the 2020 Infiniti QX60 report several electrical system issues, with common complaints involving window malfunctions and electrical smells. One owner describes a left rear window that rolls down but not back up, accompanied by a clicking sound, and notes a past similar issue with the driver’s side window. Another owner reports a burning smell and smoke when the vehicle stops, linked to a starter and possible belt problem, occurring within three months of ownership. Additionally, there is a mention of an electrical burning smell when the heat is activated. These issues occur at various mileage points, with one vehicle having 51,000 miles. Safety implications include difficulty exiting the vehicle and smoke, but no crashes or fires are reported.
Owner complaints2
ENGINE
Owners of the 2020 Infiniti QX60 report issues related to engine performance, including knocking noises and stalling. Symptoms frequently described include the engine making a knocking noise and the vehicle stalling or nearly stalling, particularly when idling or making turns. These issues have been noted as occurring intermittently, with one owner mentioning incidents beginning in the summer of 2022 and persisting into 2023. Safety implications are noted, as one owner expresses concern about the vehicle's unpredictability and the potential need to pull over when driving on highways. This information is relevant for used car buyers considering the potential for unresolved engine issues in this model.
2020 QX60 recalls (1)
Every NHTSA safety recall logged against the 2020 QX60. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
SUSPENSION, STEERINGNHTSA 21V402000May 27, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Used-market value
2020 Infiniti QX60 resale snapshot
$34,467median asking price from 20 listings
Listing benchmarks establish a market range; trim, mileage, condition, title history and prior damage determine what one vehicle is worth.
The 2020 Infiniti QX60 presents a reliability score that aligns closely with the segment average, indicating moderate reliability. With only one recall, the recall count remains limited, suggesting no widespread systemic issues. However, the distribution of complaints across multiple categories—power train, electrical system, and engine—implies that problems are not concentrated in a single area, but rather spread across various components.
The total number of complaints is relatively low, yet the presence of issues in critical systems like the power train and engine requires attention. As the final year of its generation, any design flaws are unlikely to be addressed in future models. Overall, the 2020 Infiniti QX60 carries a moderate reliability risk, with potential concerns needing consideration by prospective buyers.
What you get in a 2020 Infiniti QX60 report
✓Available title brand history
✓Odometer readings & rollback detection
✓Accident & damage records
✓Auction sales with photos
✓Open safety recalls
✓Theft & stolen vehicle check
Check a 2020 Infiniti QX60 now
Confirm exact options, recall completion, accident history, and odometer accuracy in minutes.
2020 Infiniti QX60 — Frequently asked questions
Is the 2020 Infiniti QX60 reliable?
The 2020 Infiniti QX60 presents a reliability score that aligns closely with the segment average, indicating moderate reliability. With only one recall, the recall count remains limited, suggesting no widespread systemic issues. However, the distribution of complaints across multiple categories—power train, electrical system, and engine—implies that problems are not concentrated in a single area, but rather spread across various components.
How many recalls does the 2020 Infiniti QX60 have?
1 NHTSA safety recall has been issued for the 2020 Infiniti QX60. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2020 Infiniti QX60 problems?
The most-reported 2020 Infiniti QX60 problem areas are: Power Train (5), Unknown Or Other (5), Electrical System (3).
Should I run a VIN check on a 2020 Infiniti QX60?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2020 Infiniti QX60, complementing the model-year reliability data on this page.
