Common problems
Mercedes-Benz Metris-Passenger-VAN Common Problems
We grouped the top NHTSA owner-complaint categories across 5 Mercedes-Benz Metris-Passenger-VAN model years, then counted how often each issue recurs. The result shows patterns worth inspecting without pretending every vehicle will have them.
Data updated March 2026
- Owner complaints
- 25
- Top recurring issue
- Wheels
- Crash reports
- 1
- Fire reports
- 0
5 model years
2 affected years
Owner-reported severity signal
0 injuries · 0 deaths
Pattern overview
Most reported Mercedes-Benz Metris-Passenger-VAN problem categories
Wheels
4complaints representedAppears among the leading issues for 2 model years; highest in 2020.
Electrical System
3complaints representedAppears among the leading issues for 2 model years; highest in 2020.
Fuel Propulsion System
3complaints representedAppears among the leading issues for 2 model years; highest in 2022.
Unknown Or Other
2complaints representedAppears among the leading issues for 2 model years; highest in 2022.
Fuel System, Gasoline
5complaints representedAppears among the leading issues for 1 model year; highest in 2022.
Tires
3complaints representedAppears among the leading issues for 1 model year; highest in 2019.
Steering
2complaints representedAppears among the leading issues for 1 model year; highest in 2020.
Engine
1complaints representedAppears among the leading issues for 1 model year; highest in 2019.
Equipment
1complaints representedAppears among the leading issues for 1 model year; highest in 2021.
Service Brakes
1complaints representedAppears among the leading issues for 1 model year; highest in 2019.
What owners reported
Issue summaries by Mercedes-Benz Metris-Passenger-VAN model year
FUEL SYSTEM
Owners of the 2022 Mercedes-Benz Metris frequently report issues related to an unresolved recall concerning the fuel system. Multiple complaints highlight that parts for the recall repair are unavailable, leading to delays. Some owners describe symptoms such as vehicle hesitation during acceleration and sputtering or deceleration while driving at higher speeds, with reported mileages ranging from 4,650 to 13,000 miles. While no crashes or fires are reported, the described issues could potentially affect driving performance. This information may be pertinent for prospective buyers considering the availability of recall repairs and potential performance issues.
TIRES
Owners of the 2019 Mercedes-Benz Metris-Passenger-VAN report issues related to tire performance and recall delays. One owner describes a blowout of the rear driver's side tire at approximately 70 MPH, leading to the replacement of all original tires due to premature treadwear, occurring around 23,000 miles. Additionally, multiple owners mention receiving notifications for a tire-related recall but express frustration over the unavailability of parts needed for the repair, with no failures experienced yet. These reports highlight concerns about tire durability and the timeliness of recall repairs, which potential buyers should consider when evaluating this vehicle.
FUEL/PROPULSION SYSTEM
Owners of the 2022 Mercedes-Benz Metris-Passenger-VAN report issues related to the fuel system, specifically involving low fuel pressure and fuel leaks. Common symptoms include engine misfires, particularly in cylinders 1 and 4, and the presence of gasoline odors within the vehicle. These issues are noted around 35,000 miles and may be linked to potentially defective fuel pumps and insecure fuel hose connections. Safety implications include the risk of engine stalling and potential fire hazards due to fuel leaks. Buyers should be aware that some vehicles may not be covered by existing recalls even if they exhibit similar issues.
WHEELS
Owners report premature and excessive tire wear on the 2020 Mercedes-Benz Metris-Passenger-VAN, with some mentioning the need for new tires as early as 7,000 to 12,000 miles. Complaints frequently mention alignment issues, with wheels not staying in alignment and contributing to the rapid tire wear. There are concerns about incorrect tire sizes and load ratings from the factory, which may lead to safety risks such as blowouts. These issues could pose a risk of loss of control, making it important for potential buyers to verify tire condition and alignment history when considering this vehicle.
STEERING
Owners report issues with the power steering system in the 2020 Mercedes-Benz Metris-Passenger-VAN, specifically related to malfunctions triggered by a computer glitch. Complaints frequently mention a loss of power steering function following an impact, such as hitting a bump, accompanied by a warning message or alert on the dashboard. These incidents result in a sudden inability to steer the vehicle effectively, posing a risk of losing control. The reports do not specify a particular mileage range, but they highlight a critical safety implication due to the sudden and complete loss of power steering assistance. This information is crucial for potential buyers to consider, particularly regarding the vehicle's steering reliability and safety.
ELECTRICAL SYSTEM
Owners report issues with the electrical system of the 2020 Mercedes-Benz Metris-Passenger-VAN, specifically involving the control unit and rearview camera. One owner describes the need to replace the control unit due to mold from condensation, a problem noted to occur after one year of ownership and widely discussed online. The repair involves significant costs, estimated at $2,700, and includes a temporary solution of covering the new unit with a plastic bag. Another complaint highlights a broken rearview camera, although no further details are provided. While no direct safety implications such as crashes or loss of control are reported, potential buyers should be aware of these electrical issues and the associated repair costs.
WHEELS
Owners report issues related to an unresolved recall concerning a sticker on the 2019 Mercedes-Benz Metris-Passenger-VAN. Complaints frequently mention the recall's impact on vehicle usability, with one owner noting that their van was delisted from a rental platform, resulting in financial losses. Additionally, there are reports of a damaged VIN plate, which occurred during windshield replacement and has not been promptly replaced, complicating the sale of the vehicle. These issues do not indicate immediate safety implications like crashes or loss of control, but they do affect the vehicle's operational and resale potential. No specific mileage range is noted in these complaints.
Pre-purchase inspection
What to check on a used Mercedes-Benz Metris-Passenger-VAN
When problems are reported to begin
- Fuel system hesitation — 4,650–13,000 miles on the 2022 model-year record
- Fuel leaks and misfires — 35,000 miles on the 2022 model-year record
- Tire wear and alignment issues — 7,000–12,000 miles on the 2020 model-year record
- Tire blowouts and treadwear — 23,000 miles on the 2019 model-year record
Buyer red flags
- Verify fuel pump recall repair is completed
- Inspect for fuel odors inside vehicle indicating leaks
- Test for hesitation or sputtering during acceleration
- Check for engine misfires, especially in cylinders 1 and 4
- Ensure vehicle stays stationary when placed in park
- Test multimedia system for responsiveness
- Verify completion of recall repairs for equipment and back over prevention
- Inspect backup camera functionality for any delays or malfunctions
How to interpret the counts
Complaint totals are not failure rates
A popular or older model can accumulate more complaints simply because more vehicles exist and have spent longer on the road. The categories above aggregate the counts embedded in each model year's leading issues. Use recurrence across years and severity signals to decide what to inspect; use the VIN and a mechanical inspection to judge one car.
Source trail
Where this Mercedes-Benz Metris-Passenger-VAN data comes from
VinExposed combines model-level research with the vehicle-specific history you get from a VIN. Reliability scores and complaint patterns come from Auto Reliability Index's Mercedes-Benz Metris-Passenger-VAN research, which analyzes NHTSA records and independent repair data.
Recall counts describe a model year, not the repair status of one car. Confirm the exact VIN with the official NHTSA recall lookup and a vehicle-history report before buying.
Buyer questions
Mercedes-Benz Metris-Passenger-VAN research FAQ
What is the most common Mercedes-Benz Metris-Passenger-VAN problem?
Wheels is the broadest recurring complaint category in the available model-year records, appearing among the top issues for 2 years with 4 complaints represented.
Which Mercedes-Benz Metris-Passenger-VAN year has the most reported problems?
The 2020 has the largest wheels count among the years where that category appears. Compare the full year record because a different year may lead on another problem category.
Do NHTSA complaints prove a Mercedes-Benz Metris-Passenger-VAN has a defect?
No. Owner complaints are unverified reports and can be duplicated or influenced by sales volume and vehicle age. They are useful patterns to investigate alongside recalls, service records, inspection results and the exact VIN.
Check the actual car
Model research narrows the list. The VIN confirms the car.
Check title brands, accidents, odometer history, auction records and recall status for the specific Mercedes-Benz Metris-Passenger-VAN you are considering.