2021 Mercedes-Benz Metris-Passenger-VAN VIN Check, Recalls & Reliability
The 2021 Mercedes-Benz Metris-Passenger-VAN has mixed reliability. There are 7 recalls and 1 owner complaint on file for the 2021 Mercedes-Benz Metris-Passenger-VAN. The most commonly reported problem areas are: Equipment (1).
Metris-Passenger-VAN reliability snapshot
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
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Research the Mercedes-Benz Metris-Passenger-VAN before checking the VIN
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Most-reported 2021 Mercedes-Benz Metris-Passenger-VAN issues
Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
- Equipment1
Pre-purchase inspection checklist for the 2021 Mercedes-Benz Metris-Passenger-VAN
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
- Verify completion of recall repairs for equipment and back over prevention
- Inspect backup camera functionality for any delays or malfunctions
- Check availability of parts for any outstanding recalls
- Ensure all safety systems are operational and have been serviced
2021 Metris-Passenger-VAN recalls (7)
Every NHTSA safety recall logged against the 2021 Metris-Passenger-VAN. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
- SEATSNHTSA 21V106000Feb 23, 2021
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
Consequence: An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Remedy
DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
- SEAT BELTSNHTSA 21V513000Jul 7, 2021
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
- SERVICE BRAKES, HYDRAULICNHTSA 22V066000Feb 8, 2022
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
- FUEL SYSTEM, GASOLINENHTSA 22V134000Mar 8, 2022
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
- ELECTRICAL SYSTEM, COMMUNICATIONNHTSA 22V360000May 20, 2022
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
- FUEL SYSTEM, GASOLINENHTSA 23V444000Jun 26, 2023
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
- EQUIPMENT, BACK OVER PREVENTIONNHTSA 25V463000Jul 11, 2025
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
How the 2021 Mercedes-Benz Metris-Passenger-VAN stacks up against rivals
The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.
Reliability verdict for the 2021 Mercedes-Benz Metris-Passenger-VAN
The 2021 Mercedes-Benz Metris-Passenger-VAN presents an elevated reliability risk with a score of 55 out of 100. This score suggests the model falls below what would be expected for its segment, though specific segment averages are unavailable. The vehicle's reliability concerns are underscored by seven recalls, indicating an elevated frequency of manufacturer-acknowledged issues.
Despite the high recall count, consumer complaints remain minimal, with only one reported issue, specifically in the equipment category. This suggests that while recalls are a concern, they may not directly translate to widespread consumer dissatisfaction or operational failures.
Overall, the 2021 Metris-Passenger-VAN's reliability profile indicates a higher risk level, primarily due to the elevated recall occurrences. Potential buyers should weigh this factor when considering the vehicle's long-term dependability.
What you get in a 2021 Mercedes-Benz Metris-Passenger-VAN report
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2021 Mercedes-Benz Metris-Passenger-VAN — Frequently asked questions
Is the 2021 Mercedes-Benz Metris-Passenger-VAN reliable?
The 2021 Mercedes-Benz Metris-Passenger-VAN presents an elevated reliability risk with a score of 55 out of 100. This score suggests the model falls below what would be expected for its segment, though specific segment averages are unavailable. The vehicle's reliability concerns are underscored by seven recalls, indicating an elevated frequency of manufacturer-acknowledged issues.
How many recalls does the 2021 Mercedes-Benz Metris-Passenger-VAN have?
7 NHTSA safety recalls have been issued for the 2021 Mercedes-Benz Metris-Passenger-VAN. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2021 Mercedes-Benz Metris-Passenger-VAN problems?
The most-reported 2021 Mercedes-Benz Metris-Passenger-VAN problem areas are: Equipment (1).
Should I run a VIN check on a 2021 Mercedes-Benz Metris-Passenger-VAN?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2021 Mercedes-Benz Metris-Passenger-VAN, complementing the model-year reliability data on this page.