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2019 Mazda CX-9 VIN Check, Recalls & Reliability

The 2019 Mazda CX-9 has good reliability. There are 2 recalls and 52 owner complaints on file for the 2019 Mazda CX-9. Severity signals include 1 crash-related complaint. The most commonly reported problem areas are: Engine (15), Unknown Or Other (9), Electrical System (7).

CX-9 reliability snapshot

73/100
Latest model-year reliability score
4.0/5
RepairPal rating (medium)
$539
Avg annual repair cost vs $784 category avg
#1/14
Ranking in midsize SUV · better than 93% of peers

Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.

Used-car research

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Most-reported 2019 Mazda CX-9 issues

Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.

  • Engine15
  • Unknown Or Other9
  • Electrical System7
  • Power Train4
  • Suspension3
  • Back Over Prevention3

Pre-purchase inspection checklist for the 2019 Mazda CX-9

Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.

  • Inspect for coolant leaks around the engine and check for overheating signs
  • Test infotainment screen for spider cracks and ensure backup camera functionality
  • Listen for unusual noises from the suspension, especially over bumps
  • Check for excessive paint chipping, especially in Soul Red Metallic color
  • Verify proper operation of windshield wipers and inspect for non-OEM windshield issues
  • Test steering for clicking noises and ensure no loose bolts in the steering column

What owners reported

2019 Mazda CX-9 owner complaints in detail

Owners have reported 1 crash to NHTSA for the 2019 Mazda CX-9. These are unverified owner reports, not confirmed defect rates.

Owner complaints15

ENGINE

Owners of the 2019 Mazda CX-9 frequently report issues related to engine overheating and coolant leaks, often attributed to cracked cylinder heads. Common symptoms include dashboard warnings for high engine temperature, noticeable coolant leaks, overheating, and the presence of smoke or burning odors. These issues typically arise between 25,000 and 124,000 miles. Safety concerns are evident, with reports of sudden loss of engine power, engine shutdowns while driving, and potential fire risks from coolant leaks onto hot engine components. Buyers should be aware that multiple complaints reference a Mazda Technical Service Bulletin acknowledging these defects, and engine replacement is often cited as the necessary remedy.

Owner complaints9

UNKNOWN OR OTHER

Owners of the 2019 Mazda CX-9 frequently report issues with internal spider cracks on the infotainment center display, which can affect visibility and functionality of features like the backup camera and GPS. These cracks are reported as internal and not physically detectable by touch. Complaints often reference Mazda's existing service alerts for earlier models, suggesting a known issue that has not been addressed for the 2019 model year. Additionally, one owner reports ongoing issues with the Mazda Smart Braking System, where warning lights activate erroneously, impacting the use of cruise control. Although no crashes or fires are reported, the visibility issues with the display and the braking system's malfunction could pose safety risks.

Owner complaints7

ELECTRICAL SYSTEM

Owners report issues with the 2019 Mazda CX-9's electrical system, primarily involving the infotainment screen and windshield wipers. Complaints frequently mention the infotainment screen developing spider cracks, making it difficult to use, with some owners noting this issue around 45,000 miles. Windshield wipers are reported to activate independently and fail to turn off, particularly after replacing the windshield with non-OEM parts. Additionally, one report describes a fire originating from the rear passenger side, while another details multiple battery replacements due to starting issues linked to the power liftgate module. Safety implications include a report of electrical system failures affecting emergency braking and lane assist features, leading to a loss of control.

Owner complaints4

POWER TRAIN

Owners report issues with the 2019 Mazda CX-9's powertrain, specifically involving coolant leaks linked to cracked cylinder heads. Complaints frequently mention symptoms such as engine overheating, visible smoke from the tailpipe, and loss of power. These issues are noted around 30,000 miles, with some owners experiencing problems shortly after the warranty period. Safety implications include the risk of sudden power loss while driving, which could be hazardous, especially on highways. Mazda has issued a technical service bulletin regarding this problem, and some owners have faced significant repair costs, even with acknowledgment of the defect by the manufacturer.

Owner complaints3

SUSPENSION

Owners of the 2019 Mazda CX-9 report issues primarily related to the front suspension, specifically involving control arms and struts. Common symptoms include a creaking or clunking noise from the front suspension, particularly noticeable when driving over bumps or in wet conditions, and a wobbling sensation at higher speeds. These issues are noted at varied mileages, with strut problems reported around 40,000 miles. Safety implications include a reported loss of steering control due to a failed aftermarket lower control arm, leading to a front wheel collapse. Buyers should be aware of potential suspension noise and steering issues, which may affect vehicle handling.

Owner complaints3

BACK OVER PREVENTION

Owners of the 2019 Mazda CX-9 report issues with the backup camera and display screen, particularly involving image clarity and functionality. Complaints frequently mention the backup camera image freezing or displaying distorted visuals, with one incident resulting in a crash due to the camera image being frozen. These issues are reported at mileages around 28,000 to 40,000 miles. Safety implications are significant, as a malfunctioning backup camera can lead to accidents when reversing. Multiple owners describe internal spider cracks on the infotainment display, which further affect the camera's performance, with some referencing specific service alerts and programs related to the issue.

Severity signals: 1 crash, 0 fire, 0 injury reports

Owner complaints3

STRUCTURE

Owners of the 2019 Mazda CX-9 report two primary issues related to the vehicle's structure. Several complaints highlight problems with the Soul Red Metallic paint, specifically noting excessive chipping occurring under 30,000 miles. Additionally, there is a report of the passenger’s side rear wheel well trim molding detaching while driving at highway speeds, specifically at 21,820 miles. No safety implications such as crashes or loss of control are mentioned in the complaints. These issues may be relevant for potential buyers considering the vehicle's aesthetic and structural integrity over time.

Owner complaints2

STEERING

Owners of the 2019 Mazda CX-9 report issues with the steering system, specifically a clicking noise when turning the wheel, which is attributed to a loose bolt in the steering column. This problem is noted in a technical service bulletin (TSB) and seems to occur both under and beyond warranty periods. Additionally, a separate complaint describes a failure involving the front axle and tie rod while reversing, leading to the driver's side tire bending inward. This incident occurred at approximately 10,600 miles and required towing for repair. There are safety implications with the axle and tie rod failure, as it impacts vehicle control.

Owner complaints2

SERVICE BRAKES

Owners of the 2019 Mazda CX-9 report issues with the vehicle's braking system, including unexpected activation of the brakes while driving. One owner describes a sudden, hard brake at approximately 35 mph without any driver input, accompanied by multiple warning messages related to the brake and sensor systems. Another complaint mentions general vehicle maintenance issues, though specific brake-related symptoms are not detailed. The unexpected braking incident poses potential safety risks, as it could lead to loss of control or accidents. These issues appear to occur without a specific mileage pattern, making it important for potential buyers to be aware of these reported problems.

2019 CX-9 recalls (2)

Every NHTSA safety recall logged against the 2019 CX-9. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.

  1. FUEL SYSTEM, GASOLINENHTSA 21V875000Nov 12, 2021

    Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

    Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.

    Remedy

    Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

  2. TIRESNHTSA 19V770000Oct 28, 2019

    Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.

    Consequence: A detached tire tread can decrease vehicle stability and increase the risk of a crash.

    Remedy

    Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.

2019 Mazda CX-9 on the road

26,861 2019 Mazda CX-9 units were sold new in the US — a key signal for the size of today's used-market inventory.

How the 2019 Mazda CX-9 stacks up against rivals

The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.

Toyota Highlander
Reliability: 84/100·Rivalry score: 95
Compare vs 2019 Mazda CX-9 →
Honda Pilot
Reliability: 81/100·Rivalry score: 90
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KIA Telluride
Reliability: 78/100·Rivalry score: 90
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Hyundai Palisade
Reliability: 72/100·Rivalry score: 90
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Reliability verdict for the 2019 Mazda CX-9

The 2019 Mazda CX-9 achieves a reliability score that aligns closely with the segment average, indicating moderate reliability. With two recalls, the recall activity is limited, suggesting a relatively stable manufacturing process. However, the concentration of complaints primarily in the engine and electrical system categories may point to areas requiring attention, though they are not overwhelmingly high.

Complaints are somewhat distributed, with notable mentions in power train and suspension, but no single category dominates. Being in the fourth year of its generation, the model benefits from several years of production refinements, which likely contributes to its overall stability.

In summary, the 2019 Mazda CX-9 presents a moderate reliability risk, with some potential concerns in specific areas but no critical red flags.

What you get in a 2019 Mazda CX-9 report

Available title brand history
Odometer readings & rollback detection
Accident & damage records
Auction sales with photos
Open safety recalls
Theft & stolen vehicle check

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2019 Mazda CX-9 — Frequently asked questions

Is the 2019 Mazda CX-9 reliable?

The 2019 Mazda CX-9 achieves a reliability score that aligns closely with the segment average, indicating moderate reliability. With two recalls, the recall activity is limited, suggesting a relatively stable manufacturing process. However, the concentration of complaints primarily in the engine and electrical system categories may point to areas requiring attention, though they are not overwhelmingly high.

How many recalls does the 2019 Mazda CX-9 have?

2 NHTSA safety recalls have been issued for the 2019 Mazda CX-9. A VIN check confirms whether any remain unrepaired on a specific vehicle.

What are the most common 2019 Mazda CX-9 problems?

The most-reported 2019 Mazda CX-9 problem areas are: Engine (15), Unknown Or Other (9), Electrical System (7).

Should I run a VIN check on a 2019 Mazda CX-9?

Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2019 Mazda CX-9, complementing the model-year reliability data on this page.