Honda Pilot vs Mazda CX-9

Verdict: Honda Pilot vs Mazda CX-9

The Mazda CX-9 demonstrates stronger reliability with a higher average reliability score of 76/100 compared to the Honda Pilot's 68/100. The CX-9 also has a significantly lower total recall count of 6 over six years, against the Pilot’s 51 recalls over nine years. While the Honda Pilot has a lower owner complaint rate of 9.1 per 10,000 sold, the Mazda CX-9's slightly higher rate of 15 is offset by its fewer recalls and similar estimated annual repair costs of around $540. Overall, the Mazda CX-9 edges out in reliability, particularly due to its recall history and reliability score.

Reliability problem analysis

The Honda Pilot exhibits a higher overall number of complaints compared to the Mazda CX-9, with significant issues in the electrical system, which accounts for 632 complaints, including 7 linked to crashes. In contrast, the Mazda CX-9's most reported problem area is the engine, with 95 complaints, but none crash-linked. The Pilot also shows a notable number of crash-linked complaints in service brakes (9) and forward collision avoidance (3), suggesting potential safety concerns. Meanwhile, the CX-9 has a higher proportion of crash-linked complaints in the air bags category, indicating a possible focus area for safety improvements.

Which one to buy

If you prioritize reliability and fewer recalls, the Mazda CX-9 might be the better choice for you. With a higher reliability score of 76/100 and only 6 total recalls, it offers a more dependable experience. Despite having a slightly higher owner complaint rate of 15 per 10,000 sold, it presents a lower major repair risk at 10%, suggesting a more robust build. The estimated annual repair cost is also competitive at $539, making it a solid option for those who value peace of mind and lower potential for major issues.

On the other hand, if you are more concerned about minimizing ongoing costs, the Honda Pilot could be more appealing. With an estimated annual repair cost of $542 and a lower repair frequency of 0.5 times per year, it provides a cost-effective solution for maintenance. While it has a reliability score of 68/100 and a higher number of recalls at 51, its lower owner complaint rate of 9.1 per 10,000 sold indicates a generally satisfactory user experience. Choose the Pilot if you value lower maintenance frequency and costs over absolute reliability.

Cost of ownership

The Honda Pilot has an annual repair cost of $542, slightly higher than the Mazda CX-9's $539. This $3 difference per year amounts to just $15 over five years, a negligible difference for most buyers. However, the Pilot visits the repair shop 0.5 times per year, compared to the CX-9's 0.6 times, indicating a marginally lower repair frequency. The major repair risk is 13% for the Pilot versus 10% for the CX-9. For cost-conscious buyers, the Mazda CX-9 may offer better value due to its lower major repair risk, even though its repair frequency is slightly higher. The overall cost comparison suggests minimal differences, with the CX-9 holding a slight edge in reliability.