KIA Telluride vs Mazda CX-9

Verdict: KIA Telluride vs Mazda CX-9

The Mazda CX-9 demonstrates superior reliability with an average score of 76/100 compared to the KIA Telluride's 66/100. The CX-9 also has a significantly lower recall count with only 6 recalls over six years, versus the Telluride's 27. Additionally, owner complaints per 10,000 sold are more favorable for the CX-9 at 15, compared to the Telluride's 23.3. While both models have similar estimated annual repair costs, the Mazda CX-9's stronger reliability metrics make it the more reliable choice in the midsize SUV segment.

Reliability problem analysis

The KIA Telluride exhibits a higher overall volume of complaints compared to the Mazda CX-9, with significant issues in the visibility/wiper and electrical system categories, the latter of which includes three crash-linked incidents. The Telluride's power train problems are notable with five crash-linked complaints, indicating potential safety concerns. In contrast, the Mazda CX-9's most frequent issues are concentrated in the engine category, but it has fewer overall complaints and crash-linked incidents across all areas. Notably, the CX-9's air bag component, despite having only four complaints, all resulted in crashes, suggesting a critical safety concern.

Which one to buy

If you prioritize reliability and fewer recalls, the Mazda CX-9 may be the better choice for you. With a reliability score of 76/100 and only 6 total recalls, it offers a more dependable experience compared to the KIA Telluride. The CX-9 also has fewer owner complaints at 15 per 10,000 sold and a slightly lower estimated annual repair cost of $539. However, be mindful of its 10% risk for major repairs and a higher repair frequency of 0.6 times per year.

On the other hand, if you are looking for a vehicle with a lower repair frequency, the KIA Telluride might suit you better. Despite a lower reliability score of 66/100 and 27 recalls, it has a repair frequency of only 0.4 times per year, suggesting fewer trips to the mechanic. While the estimated annual repair cost is a bit higher at $573, this could be offset by the potential convenience of fewer repairs. Consider the specific issues reported, such as visibility/wiper and electrical system concerns, when making your decision.

Cost of ownership

Based on independent repair cost data, the KIA Telluride has an annual repair cost of $573, with an average of 0.4 repair visits per year. In contrast, the Mazda CX-9 costs slightly less at $539 annually but requires more frequent repairs, averaging 0.6 visits per year. Over five years, the Telluride will cost approximately $170 more in repairs, yet it visits the shop less often.

The Mazda CX-9 presents a 10% risk of major repairs, which may concern cost-conscious buyers. Despite the Telluride's marginally higher annual repair cost, its lower repair frequency and lack of major repair risk make it a more appealing choice for those prioritizing reliability and lower long-term costs.