Owners have reported 16 crashes, 2 fires and 9 injuries to NHTSA for the 2019 Jeep Grand Cherokee. These are unverified owner reports, not confirmed defect rates.
Owner complaints82
SERVICE BRAKES
Owners of the 2019 Jeep Grand Cherokee frequently report issues related to the service brakes, particularly concerning a recall that lacks available parts for repair. Common symptoms include brake lights remaining illuminated when not in use, ABS and ESC warning lights activating, and in some cases, the vehicle failing to stop as expected. These issues typically manifest around mileages ranging from 22,000 to 169,000. Safety implications are evident, with some reports involving crashes and injuries due to brake-related failures. Buyers should be aware that unresolved recall issues may affect the vehicle's braking performance and safety features.
Severity signals: 3 crash, 0 fire, 2 injury reports
Owner complaints67
ELECTRICAL SYSTEM
Owners report frequent issues with the electrical system of the 2019 Jeep Grand Cherokee, particularly involving the ABS and ESC systems, which are linked to an unresolved recall. Complaints frequently mention warning lights such as ABS, ESC, and check engine, as well as incidents of the vehicle stalling or shutting down unexpectedly, often while driving. Many owners describe problems with the Uconnect screen, including delamination and erratic touchscreen behavior, which can affect navigation and other essential functions. These issues typically arise around 17,000 to 96,000 miles and can lead to safety hazards like loss of control or braking difficulties. Potential buyers should be aware of these recurring electrical problems and the associated safety risks.
Owner complaints49
UNKNOWN OR OTHER
Owners of the 2019 Jeep Grand Cherokee frequently report issues related to the Uconnect infotainment system, with symptoms including screen delamination, ghost inputs, and adhesive dripping from the display. These issues often lead to malfunctioning of critical vehicle controls such as navigation, climate settings, and backup cameras, which can cause driver distraction and potential safety hazards. Complaints also highlight ongoing problems with the Electronic Stability Control (ESC) system, with some reports indicating vehicle spin-outs and loss of control, particularly in adverse weather conditions. These problems are often mentioned in conjunction with unresolved recalls, leaving vehicles unsafe to drive and unsellable due to "do not sell" orders. Mileage is not consistently specified, but some reports cite issues occurring within the first few years of ownership.
Severity signals: 1 crash, 1 fire, 0 injury reports
Owner complaints38
POWER TRAIN
Owners report frequent issues with the 2019 Jeep Grand Cherokee's power train, particularly involving transmission failures and gear shifting problems. Complaints often describe the vehicle unexpectedly losing power, failing to shift out of gear, or stalling, sometimes accompanied by warning lights or error messages. These issues are often reported at varying mileages, with some occurring as early as 23,000 miles and others beyond 80,000 miles. Safety implications are notable, with one crash reported and several instances where owners narrowly avoided accidents due to sudden loss of power or control. Prospective buyers should be aware of these recurring power train issues and the potential for costly repairs, especially if the vehicle is out of warranty.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints20
ENGINE
Owners report several engine-related issues with the 2019 Jeep Grand Cherokee, notably involving engine shutdowns while driving, head gasket failures, and oil cooler assembly issues. Common symptoms include sudden loss of power, engine knocking, and check engine lights illuminating. Failures like head gasket and oil cooler issues are reported around 50,000 to over 100,000 miles, with some cases leading to complete engine failure. Safety implications are significant, as some incidents involve loss of power at highway speeds, posing a risk of accidents. These patterns suggest potential reliability concerns for prospective buyers, especially regarding the 3.6L engine.
Owner complaints14
STEERING
Owners of the 2019 Jeep Grand Cherokee frequently report issues with the steering system, including the steering wheel seizing or locking, often requiring excessive force to regain control. Complaints often describe situations where the steering wheel gets stuck in a turned position, particularly during turns or at higher speeds, and does not return to center without manual intervention. These issues have been reported at various mileages, with some occurring as early as 15,000 miles and others around 70,000 to 89,000 miles. Safety implications are significant, with two reported crashes resulting from steering lock-ups, one involving a collision with a guard rail and another nearly causing a crash with a cement divider. Potential buyers should be aware of these steering issues, as they can lead to loss of vehicle control.
Severity signals: 2 crash, 0 fire, 0 injury reports
Owner complaints11
AIR BAGS
Owners of the 2019 Jeep Grand Cherokee frequently report issues with the airbag system, including erroneous illumination of the airbag warning light and random deployment of the headrest airbag. Complaints often describe the airbag warning light activating intermittently, with some owners noting wiring issues under the driver's seat as a potential cause. Several reports involve crashes where airbags failed to deploy, resulting in six injuries across these incidents. These issues occur at various mileages, with some as low as 9,000 miles, and have significant safety implications, particularly in crash scenarios where airbag deployment is critical. Potential buyers should be aware of these recurring airbag system problems when considering this vehicle model.
Severity signals: 5 crash, 0 fire, 6 injury reports
Owner complaints8
SUSPENSION
Owners of the 2019 Jeep Grand Cherokee frequently report issues related to the suspension, with several describing noises such as creaking or vibrations, particularly at highway speeds or when turning. These symptoms are often accompanied by a pulling sensation in the steering wheel, suggesting potential instability or loose components. Complaints also include significant safety concerns, with three incidents involving crashes, one of which also involved a fire and an injury. The reported issues occur across a range of mileages, with one notable incident at 121,000 miles. Used car buyers should be aware of these potential suspension issues and the associated safety implications.
Severity signals: 3 crash, 1 fire, 1 injury reports
Owner complaints6
VEHICLE SPEED CONTROL
Owners of the 2019 Jeep Grand Cherokee report issues primarily related to unintended acceleration and loss of vehicle control. Complaints frequently mention the vehicle accelerating on its own, sometimes at low speeds or while reversing, with one incident resulting in a crash causing significant damage. Symptoms include the vehicle switching to neutral unexpectedly, a stuck gas pedal, and instances where the brakes do not respond effectively. These issues occur at various mileages, with one report noting approximately 46,000 miles at the time of failure. Safety implications are significant, with potential for crashes and difficulty in controlling the vehicle, which may be concerning for potential buyers.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints4
ENGINE AND ENGINE COOLING
Owners of the 2019 Jeep Grand Cherokee frequently report issues related to coolant intrusion into the engine, often associated with head gasket failures. Common symptoms include engine knocking sounds, overheating, and illuminated warning lights such as the check engine or engine overheating indicators. These issues are typically noted at mileages ranging from approximately 41,000 to 130,000 miles. Complaints also describe related problems like engine misfiring and the need for component replacements, such as the EGR cooler and oil filter adapter. While no crashes or fires are reported, the described symptoms could potentially lead to vehicle stalling or reduced performance, which may impact driving safety.
