Jeep Grand Cherokee vs Toyota Grand Highlander

Verdict: Jeep Grand Cherokee vs Toyota Grand Highlander

The Toyota Grand Highlander outshines the Jeep Grand Cherokee in terms of reliability, boasting a higher average reliability score of 85/100 compared to the Grand Cherokee's 67/100. Although the Grand Highlander has a slightly higher owner complaint rate of 8.2 per 10,000 sold, its recall history is significantly better, with only 10 recalls across three years versus the Grand Cherokee's 97 recalls over nine years. Furthermore, the Grand Cherokee's estimated annual repair cost of $666 suggests potential ongoing expenses that remain undisclosed for the Grand Highlander. Overall, the Grand Highlander's reliability metrics and recall performance make it the more dependable choice.

Reliability problem analysis

The Jeep Grand Cherokee shows a significant number of complaints concentrated in the electrical system, with 846 issues, including 15 crash-linked incidents, suggesting a potential reliability concern in this area. Additionally, the Grand Cherokee has a notably high number of crash-linked complaints related to air bags, with 37 out of 63 complaints involving crashes. In contrast, the Toyota Grand Highlander has a much lower overall complaint count, with only 204 issues, and its most problematic category, "unknown or other," comprises just 42 complaints. While the Grand Highlander does have a small number of crash-linked air bag issues, it does not exhibit the same level of severity in any specific area compared to the Grand Cherokee's electrical and air bag concerns.

Which one to buy

If you prioritize reliability and peace of mind, the Toyota Grand Highlander is the better choice. With a strong reliability score of 85/100 and only 10 total recalls, it offers reassurance for those who want a dependable vehicle. Despite a slightly higher owner complaint rate of 8.2 per 10,000 sold, the Grand Highlander's issues are less frequent, making it a solid option for families and long-distance travelers.

On the other hand, if you're seeking a vehicle with more affordable maintenance, the Jeep Grand Cherokee might appeal to you. With an estimated annual repair cost of $666 and a repair frequency of 0.3 per year, it offers lower running costs. However, consider the trade-off in reliability, as it has a score of 67/100 and a higher major repair risk of 13%. The Grand Cherokee is suitable for those willing to compromise on reliability for lower repair expenses.

Cost of ownership

Based on independent repair cost data, the Jeep Grand Cherokee incurs an annual repair cost of $666, with an average of 0.3 repair visits per year and a 13% chance of a major repair. While specific figures for the Toyota Grand Highlander are unavailable, industry estimates suggest that Toyota vehicles typically have lower maintenance costs and repair risks due to their reputation for reliability.

For cost-conscious buyers, the Jeep Grand Cherokee's higher major repair risk and defined repair frequency may suggest higher potential expenses over time compared to the Toyota Grand Highlander, which likely offers better value through anticipated lower repair needs and costs.