Toyota Highlander vs Jeep Grand Cherokee

Verdict: Toyota Highlander vs Jeep Grand Cherokee

The Toyota Highlander outperforms the Jeep Grand Cherokee in terms of reliability, with a higher average reliability score of 84/100 compared to the Grand Cherokee's 67/100. It also has fewer recalls over nine years (66 vs. 97) and a lower owner complaint rate of 5.8 per 10,000 sold, compared to 6.8 for the Grand Cherokee. The Highlander benefits from lower estimated annual repair costs at $489, versus $666 for the Grand Cherokee. While both vehicles have recurring issues with the power train and brakes, the Highlander's overall lower recall and complaint rates make it the more reliable choice.

Reliability problem analysis

The Jeep Grand Cherokee and Toyota Highlander exhibit distinct problem profiles, with the Grand Cherokee facing a higher number of total complaints, particularly in the electrical system category, which accounts for 846 complaints and 15 crash-linked incidents. The Highlander, while having fewer overall complaints, shows a significant concern in the power train with 485 complaints but fewer crash-linked incidents compared to the Grand Cherokee's power train issues. Airbag-related complaints are notably severe for both models, with the Highlander having 41 crash-linked incidents out of 162 complaints, while the Grand Cherokee reports 37 crash-linked incidents from 63 complaints. Additionally, the Grand Cherokee encounters more issues with steering and service brakes, while the Highlander reports more problems related to its structure and fuel/propulsion system.

Which one to buy

If you prioritize reliability and lower running costs, the Toyota Highlander is your best bet. With a reliability score of 84/100, it outshines the Jeep Grand Cherokee's 67/100. You’ll benefit from fewer recalls (66 compared to 97 for the Jeep) and a lower annual repair cost of $489. The Highlander also has fewer owner complaints per 10,000 sold, making it a solid choice for those who value peace of mind and cost-effectiveness.

On the other hand, if you’re a fan of the Jeep brand and are willing to manage slightly higher maintenance costs, the Grand Cherokee might appeal to you. While it has a higher estimated annual repair cost of $666 and more recalls, it shares the same repair frequency and major repair risk as the Highlander. However, be prepared to address potential issues with the electrical system and powertrain. Choose the Grand Cherokee if brand loyalty and specific features outweigh your concerns about reliability.

Cost of ownership

Independent repair cost data indicates that the Jeep Grand Cherokee incurs an annual maintenance and repair cost of $666, while the Toyota Highlander costs $489 per year. This results in a $177 annual difference, amounting to $885 over five years. Both vehicles have a repair frequency of 0.3 visits per year and share a 13% risk of requiring major repairs, suggesting similar reliability profiles.

For the cost-conscious buyer, the Toyota Highlander offers better value due to its lower annual repair cost. Despite having the same repair frequency and major repair risk as the Grand Cherokee, the Highlander's reduced cost provides potential savings without compromising on reliability.