Common problems
Toyota Highlander Common Problems
We grouped the top NHTSA owner-complaint categories across 9 Toyota Highlander model years, then counted how often each issue recurs. The result shows patterns worth inspecting without pretending every vehicle will have them.
Data updated June 2026
- Owner complaints
- 1,892
- Top recurring issue
- Power Train
- Crash reports
- 94
- Fire reports
- 7
9 model years
8 affected years
Owner-reported severity signal
89 injuries · 2 deaths
Pattern overview
Most reported Toyota Highlander problem categories
Power Train
484complaints representedAppears among the leading issues for 8 model years; highest in 2019.
Unknown Or Other
254complaints representedAppears among the leading issues for 8 model years; highest in 2019.
Electrical System
104complaints representedAppears among the leading issues for 6 model years; highest in 2019.
Service Brakes
151complaints representedAppears among the leading issues for 5 model years; highest in 2021.
Air Bags
141complaints representedAppears among the leading issues for 5 model years; highest in 2021.
Structure
129complaints representedAppears among the leading issues for 5 model years; highest in 2021.
Fuel Propulsion System
95complaints representedAppears among the leading issues for 5 model years; highest in 2019.
Engine
48complaints representedAppears among the leading issues for 3 model years; highest in 2019.
Fuel System, Gasoline
19complaints representedAppears among the leading issues for 1 model year; highest in 2019.
Suspension
11complaints representedAppears among the leading issues for 1 model year; highest in 2024.
What owners reported
Issue summaries by Toyota Highlander model year
POWER TRAIN
Owners report frequent transmission failures in the 2019 Toyota Highlander, with many describing a sudden loss of power or inability to shift properly. Complaints often mention a whining noise during acceleration, which precedes the transmission issues, and some note erratic shifting or lack of throttle response. These issues typically arise between 68,000 to 133,000 miles. Safety implications are significant, as several owners describe being stranded in traffic or experiencing sudden power loss, which could lead to accidents. Potential buyers should be aware of the reported transmission failures and consider the availability of replacement parts, as some owners report long wait times due to backorders.
POWER TRAIN
Owners report recurring transmission issues with the 2021 Toyota Highlander, frequently mentioning a whining or whirring noise during acceleration. Complaints often indicate this noise intensifies over time, with many citing the need for full transmission replacement. Symptoms typically emerge around 60,000 to 78,000 miles, just beyond the standard warranty period. Affected owners express concerns about potential safety risks, including sudden transmission failure and loss of power while driving, although specific crash details are not widely reported. This pattern of transmission problems, particularly with the UA80F transmission, is a key consideration for potential buyers of used models.
Severity signals: 2 crash, 0 fire, 0 injury reports
POWER TRAIN
Owners of the 2020 Toyota Highlander frequently report issues with the vehicle's transmission, with many complaints involving a whining or grinding noise under acceleration. Symptoms often include rough shifting, delayed acceleration, and abnormal noises, typically occurring between 44,000 and 84,000 miles. Some owners note that their transmission required replacement, with costs quoted around $8,000 to $12,000. There are reports of transmission failures leading to crashes, one of which resulted in an injury, highlighting potential safety concerns. These patterns suggest prospective buyers should be cautious of transmission issues in this model year, especially if the vehicle has exceeded 40,000 miles.
Severity signals: 2 crash, 0 fire, 1 injury reports
UNKNOWN OR OTHER
Owners of the 2019 Toyota Highlander frequently report issues with the automatic transmission, with symptoms including inconsistent shifting, whining noises, and complete transmission failure, often occurring around or after 70,000 miles. Complaints also describe a loud, ear-piercing noise from the speakers upon starting the vehicle, which is intermittent and can occur multiple times a day. Additionally, there are reports of sunroof glass spontaneously exploding while driving, which has led to crashes and injuries. These issues highlight potential safety concerns, particularly regarding the transmission failures leading to loss of vehicle movement and the sunroof incidents causing driver distraction.
Severity signals: 2 crash, 0 fire, 5 injury reports
SERVICE BRAKES
Owners of the 2021 Toyota Highlander frequently report issues with the braking system, particularly with the hybrid models. Common symptoms include a momentary surge or lurch forward when transitioning from regenerative to hydraulic braking, often occurring during downhill driving or light braking. Some owners experience this issue consistently, while others find it intermittent. Complaints also mention an electronic parking brake that occasionally fails to disengage. Safety implications are noted, with two incidents involving crashes due to unexpected acceleration and loss of braking control. These issues appear to persist beyond the basic warranty period, and some owners express concerns over the cost of repairs and the potential for accidents.
Severity signals: 2 crash, 0 fire, 0 injury reports
SERVICE BRAKES
Owners of the 2018 Toyota Highlander frequently report issues with the service brakes, particularly involving the brake booster and vacuum pump. Common symptoms include a "Braking Power Low" warning message, difficulty in starting the vehicle, and spongy or unresponsive brake pedals. These issues often occur around 27,000 to 77,000 miles, with multiple complaints indicating that the vehicle may not be included in existing recalls despite similar problems. Safety implications are significant, with reports of crashes and injuries due to brake failures. Buyers considering this model should be aware of these potential brake system issues and verify if any recalls or repairs have been addressed in the vehicle they are evaluating.
Severity signals: 3 crash, 0 fire, 2 injury reports
ELECTRICAL SYSTEM
Owners of the 2019 Toyota Highlander frequently report issues with the vehicle's electrical system, particularly involving a loud, high-pitched screeching noise from the speakers upon starting the vehicle. This issue is linked to the Data Communication Module (DCM) and is described as intermittent but highly disruptive, with some owners expressing concern over potential hearing damage. Additionally, multiple complaints describe the vehicle unexpectedly shutting off or failing to start, often attributed to battery failures or the start/stop system draining the battery. These problems are reported across various mileage ranges and have led to crashes and injuries in some cases, highlighting potential safety risks. Buyers should be aware of these recurring electrical issues and their implications for vehicle reliability and safety.
Severity signals: 3 crash, 0 fire, 3 injury reports
FUEL/PROPULSION SYSTEM
Owners of the 2019 Toyota Highlander frequently report issues with the fuel/propulsion system, particularly involving the fuel pump. Common symptoms include unexpected stalling, loss of power, and failure to accelerate, often accompanied by warning lights such as the check engine light and various system malfunction alerts. These issues typically occur at varying mileage, with some reports as early as 12,000 miles and others beyond 30,000 miles. Safety concerns are evident, as several owners describe near-miss accidents due to sudden deceleration or complete vehicle shutdown in traffic, though no crashes or fires are reported in the provided complaints. Buyers should be aware of these potential issues, especially considering the ongoing recall and repair availability challenges noted by multiple owners.
Pre-purchase inspection
What to check on a used Toyota Highlander
When problems are reported to begin
- Power train issues — 0–20,000 miles on the 2025 model-year record
- Service brake failures — 15,000–16,000 miles on the 2025 model-year record
- Structural issues (sunroof, hood) — 0–9,000 miles on the 2025 model-year record
- Transmission shudder — 0–5,000 miles on the 2024 model-year record
- CV axle failures — 15,000–25,000 miles on the 2024 model-year record
- Brake lurching — 0–5,000 miles on the 2024 model-year record
- Power train hesitation — 1,000–2,000 miles on the 2023 model-year record
- Service brakes lunging — 25,000 miles and higher on the 2023 model-year record
Buyer red flags
- Inspect front axle for defects and ensure part availability
- Test brakes for delayed response or failure
- Check sunroof for signs of stress or potential explosion
- Verify fuel gauge accuracy and refueling capacity
- Inspect radiator and AC condenser for damage from road debris
- Test transmission for smooth shifting and acceleration
- Check for hood vibration at highway speeds
- Ensure back over prevention and adaptive cruise control systems function properly
How to interpret the counts
Complaint totals are not failure rates
A popular or older model can accumulate more complaints simply because more vehicles exist and have spent longer on the road. The categories above aggregate the counts embedded in each model year's leading issues. Use recurrence across years and severity signals to decide what to inspect; use the VIN and a mechanical inspection to judge one car.
Source trail
Where this Toyota Highlander data comes from
VinExposed combines model-level research with the vehicle-specific history you get from a VIN. Reliability scores and complaint patterns come from Auto Reliability Index's Toyota Highlander research, which analyzes NHTSA records and independent repair data.
Recall counts describe a model year, not the repair status of one car. Confirm the exact VIN with the official NHTSA recall lookup and a vehicle-history report before buying.
Buyer questions
Toyota Highlander research FAQ
What is the most common Toyota Highlander problem?
Power Train is the broadest recurring complaint category in the available model-year records, appearing among the top issues for 8 years with 484 complaints represented.
Which Toyota Highlander year has the most reported problems?
The 2019 has the largest power train count among the years where that category appears. Compare the full year record because a different year may lead on another problem category.
Do NHTSA complaints prove a Toyota Highlander has a defect?
No. Owner complaints are unverified reports and can be duplicated or influenced by sales volume and vehicle age. They are useful patterns to investigate alongside recalls, service records, inspection results and the exact VIN.
Check the actual car
Model research narrows the list. The VIN confirms the car.
Check title brands, accidents, odometer history, auction records and recall status for the specific Toyota Highlander you are considering.
