2020 Ram ProMaster VIN Check, Recalls & Reliability
The 2020 Ram Promaster has good reliability. There are 7 recalls and 34 owner complaints on file for the 2020 RAM Promaster. Severity signals include 2 crash-related complaints. The most commonly reported problem areas are: Unknown Or Other (6), Power Train (6), Electrical System (5).
Promaster reliability snapshot
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
Used-car research
Research the Ram Promaster before checking the VIN
Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.
Most-reported 2020 Ram Promaster issues
Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
- Unknown Or Other6
- Power Train6
- Electrical System5
- Engine And Engine Cooling3
- Steering3
- Back Over Prevention2
Pre-purchase inspection checklist for the 2020 Ram Promaster
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
- Check for transmission hard shifting or failure to engage gears
- Inspect for engine cooling fan running when vehicle is off
- Test rearview camera for inverted or blank screen
- Verify window switch operation for proper up/down function
- Ensure steering wheel returns to center after turns
- Inspect seat belts for proper operation and anchoring
2020 Promaster recalls (7)
Every NHTSA safety recall logged against the 2020 Promaster. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
- AIR BAGSNHTSA 20V374000Jun 25, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Consequence: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
- EXTERIOR LIGHTINGNHTSA 21V728000Sep 21, 2021
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- SERVICE BRAKES, HYDRAULICNHTSA 21V147000Mar 9, 2021
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
- EQUIPMENT ADAPTIVE/MOBILITYNHTSA 25V876000Dec 17, 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- ENGINE AND ENGINE COOLINGNHTSA 25V720000Oct 23, 2025
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence: Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January and March 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- BACK OVER PREVENTIONNHTSA 25V552000Aug 26, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
- POWER TRAINNHTSA 23V301000Apr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Consequence: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
2020 Ram Promaster on the road
50,553 2020 Ram Promaster units were sold new in the US — a key signal for the size of today's used-market inventory.
How the 2020 Ram Promaster stacks up against rivals
The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.
Reliability verdict for the 2020 Ram ProMaster
The 2020 Ram Promaster demonstrates moderate reliability, with a score slightly below the segment average. Complaints are distributed across various systems, notably in power train and electrical issues, suggesting a lack of concentration in any single area. This distribution indicates that potential problems could arise in multiple components, rather than being isolated to one critical system.
The recall count is elevated, reflecting a higher frequency of manufacturer-acknowledged issues compared to its peers. This, combined with the diverse complaint categories, points to a vehicle that may require more attention to maintain reliability over time.
In summary, the 2020 Ram Promaster presents an elevated reliability risk, warranting careful consideration for those prioritizing long-term dependability.
What you get in a 2020 Ram ProMaster report
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2020 Ram ProMaster — Frequently asked questions
Is the 2020 Ram ProMaster reliable?
The 2020 Ram Promaster demonstrates moderate reliability, with a score slightly below the segment average. Complaints are distributed across various systems, notably in power train and electrical issues, suggesting a lack of concentration in any single area. This distribution indicates that potential problems could arise in multiple components, rather than being isolated to one critical system.
How many recalls does the 2020 Ram ProMaster have?
7 NHTSA safety recalls have been issued for the 2020 Ram ProMaster. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2020 Ram ProMaster problems?
The most-reported 2020 Ram ProMaster problem areas are: Unknown Or Other (6), Power Train (6), Electrical System (5).
Should I run a VIN check on a 2020 Ram ProMaster?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2020 Ram ProMaster, complementing the model-year reliability data on this page.