2021 Ram ProMaster VIN Check, Recalls & Reliability
The 2021 Ram Promaster has mixed reliability. There are 11 recalls and 98 owner complaints on file for the 2021 RAM Promaster. Severity signals include 1 crash-related complaint and 3 fire-related complaints. The most commonly reported problem areas are: Unknown Or Other (14), Electrical System (13), Lane Departure (9).
Promaster reliability snapshot
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
Used-car research
Research the Ram Promaster before checking the VIN
Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.
Most-reported 2021 Ram Promaster issues
Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
- Unknown Or Other14
- Electrical System13
- Lane Departure9
- Power Train7
- Back Over Prevention7
- Service Brakes7
Pre-purchase inspection checklist for the 2021 Ram Promaster
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
- Inspect engine for oil leaks and check for any signs of previous engine replacement
- Test transmission for smooth shifting and listen for unusual noises
- Check rear-view camera functionality and image clarity
- Verify brake system operation, especially parking brake and calipers
- Inspect tires for tread separation and uneven wear
- Check for any signs of water intrusion in the engine bay
- Test all seat belts for proper retraction and extension
2021 Promaster recalls (10)
Every NHTSA safety recall logged against the 2021 Promaster. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
- EXTERIOR LIGHTINGNHTSA 21V728000Sep 21, 2021
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- SEAT BELTSNHTSA 21V699000Sep 9, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
- SERVICE BRAKES, HYDRAULICNHTSA 21V147000Mar 9, 2021
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
- EQUIPMENT ADAPTIVE/MOBILITYNHTSA 25V876000Dec 17, 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- ENGINE AND ENGINE COOLINGNHTSA 25V720000Oct 23, 2025
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence: Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January and March 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- BACK OVER PREVENTIONNHTSA 25V552000Aug 26, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
- STRUCTURE, SEATS, EQUIPMENTNHTSA 24V416000Jun 6, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
- ELECTRONIC STABILITY CONTROL (ESC)NHTSA 24V290000Apr 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence: Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy
Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.
- ELECTRICAL SYSTEM, EXTERIOR LIGHTINGNHTSA 24V197000Mar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Remedy
Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
- POWER TRAINNHTSA 23V301000Apr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Consequence: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
2021 Ram Promaster on the road
63,362 2021 Ram Promaster units were sold new in the US — a key signal for the size of today's used-market inventory.
How the 2021 Ram Promaster stacks up against rivals
The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.
Reliability verdict for the 2021 Ram ProMaster
The 2021 Ram Promaster exhibits an elevated reliability risk, scoring below the segment average. With a score of 58 out of 100, it falls short of the typical performance expected within its category. The vehicle has an elevated recall count, indicating potential concerns that manufacturers have had to address post-production.
Complaints are broadly distributed across various systems, with no single area overwhelmingly dominant. However, issues in the electrical system, lane departure, and service brakes suggest potential reliability concerns that buyers should be aware of. Given that this model is in its ninth year of the same generation, some of these issues may stem from aging design elements.
Overall, the 2021 Ram Promaster presents a higher reliability risk compared to its peers, suggesting a cautious approach for potential buyers prioritizing dependability.
What you get in a 2021 Ram ProMaster report
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2021 Ram ProMaster — Frequently asked questions
Is the 2021 Ram ProMaster reliable?
The 2021 Ram Promaster exhibits an elevated reliability risk, scoring below the segment average. With a score of 58 out of 100, it falls short of the typical performance expected within its category. The vehicle has an elevated recall count, indicating potential concerns that manufacturers have had to address post-production.
How many recalls does the 2021 Ram ProMaster have?
10 NHTSA safety recalls have been issued for the 2021 Ram ProMaster. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2021 Ram ProMaster problems?
The most-reported 2021 Ram ProMaster problem areas are: Unknown Or Other (14), Electrical System (13), Lane Departure (9).
Should I run a VIN check on a 2021 Ram ProMaster?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2021 Ram ProMaster, complementing the model-year reliability data on this page.