The 2023 Infiniti QX60 has good reliability. There are 3 recalls and 27 owner complaints on file for the 2023 Infiniti QX60. Severity signals include 1 fire-related complaint. The most commonly reported problem areas are: Unknown Or Other (4), Electrical System (4), Power Train (3).
QX60 reliability snapshot
72/100
Latest model-year reliability score
3.5/5
RepairPal rating (medium)
$639
Avg annual repair cost vs $1,127 category avg
#2/19
Ranking in midsize SUV · better than 89% of peers
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
Used-car research
Research the Infiniti QX60 before checking the VIN
Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.
Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
Unknown Or Other4
Electrical System4
Power Train3
Service Brakes2
Engine2
Seats2
Pre-purchase inspection checklist for the 2023 Infiniti QX60
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
☐Inspect fuel pump for signs of failure or replacement
☐Check sunroof for signs of stress or previous repairs
☐Test door locks to ensure they do not lock with keys inside
☐Verify electrical system functionality, including Bluetooth and charging ports
☐Test parking gear for excessive rolling when parked
☐Ensure ADES Control Unit is functioning properly
What owners reported
2023 Infiniti QX60 owner complaints in detail
Owners have reported 1 fire and 4 injuries to NHTSA for the 2023 Infiniti QX60. These are unverified owner reports, not confirmed defect rates.
Owner complaints4
UNKNOWN OR OTHER
Owners of the 2023 Infiniti QX60 report two primary issues in their complaints. First, multiple owners describe incidents where the vehicle locks with the keys inside, sometimes with children in car seats, which poses a potential safety risk. Second, there are reports of the panoramic sunroof shattering unexpectedly without any collision, both while stationary and driving, which could lead to safety hazards from flying glass. Additionally, one owner reports engine stalling after idling, resulting in a loss of acceleration. These issues occur at various mileage ranges and are noted to cause significant inconvenience and potential safety concerns.
Owner complaints4
ELECTRICAL SYSTEM
Owners of the 2023 Infiniti QX60 frequently report issues with the vehicle's electrical system, including problems with the sonar system, Bluetooth connectivity, and door locking mechanisms. Common symptoms include sonar warnings activating without cause, Bluetooth and radio malfunctions, and doors locking unexpectedly. One owner reports a fire originating in the engine while the vehicle was parked, which raises safety concerns. Additional issues involve charging pads and USB ports overheating phones, and Apple CarPlay and map functions ceasing to work daily. These complaints do not specify mileage, but they indicate recurring electrical malfunctions that potential buyers should be aware of.
Owners of the 2023 Infiniti QX60 report issues with the vehicle's power train, primarily involving transmission and parking gear malfunctions. Complaints frequently mention difficulties shifting from neutral to drive, with one instance of the car unexpectedly shifting into park, leading to a safety incident. Additionally, multiple owners describe the vehicle rolling excessively after being put in park, with one report of an injury resulting from this issue. Another common symptom includes the car lurching forward unexpectedly when accelerating from a stop, as well as hesitation when accelerating from lower to higher speeds, particularly noted during highway merges. These issues are reported to occur within the first few months of ownership, with some vehicles having been taken to service multiple times without resolution, as dealers reportedly lack the necessary codes to address 2023 models.
Owners report two distinct issues with the 2023 Infiniti QX60's braking system. The first issue involves rear brake pads requiring replacement at approximately 20,000 miles. The second issue describes the vehicle lurching forward by 3-5 inches when shifted into park, a problem present since new and occurring regardless of terrain or parking brake engagement. No crashes or loss of control are reported, though the lurching could be a concern for safe parking. Buyers should be aware of these potential brake-related concerns when considering this model.
Owner complaints2
ENGINE
Owners of the 2023 Infiniti QX60 report issues related to the engine, specifically involving unexpected vehicle movement and power loss. One complaint describes the vehicle lurching forward after being placed in park, even when the emergency brake is engaged, which occurs predominantly when shifting from reverse to park. Another owner reports the check engine light activating multiple times, leading to power loss and the vehicle shutting off in traffic, with one instance requiring a fuel pump replacement. These issues appear shortly after purchase, with no specific mileage mentioned, and present potential safety implications due to unexpected movement and loss of vehicle power.
Owner complaints2
SEATS
Owners of the 2023 Infiniti QX60 report issues with the seat configuration, particularly concerning the second and third rows. Complaints frequently mention that the power button for the seats can be activated from the third row, allowing the middle row to move freely on its track even when occupied. Additionally, when two car seats are installed in the second row using seat belts, the seats cannot be flipped forward, making the third row inaccessible without removing the car seats. This configuration poses challenges for families with multiple young children, as it impacts the ability to safely transport and access children in the third row, especially in emergency situations. These issues are noted by owners shortly after acquiring the vehicle, indicating that they are not related to mileage or wear.
Owner complaints2
FUEL/PROPULSION SYSTEM
Owners report recurring issues with the fuel pump in the 2023 Infiniti QX60, with symptoms typically including stalling and loss of power while driving. Complaints frequently mention the vehicle feeling as if the fuel tank is empty despite having fuel, and describe situations where the car would not accelerate or would start and then immediately die. These issues have been noted in vehicles with mileages around 21,000 to 43,000 miles. Safety implications are significant, as multiple owners describe losing power at highway speeds, which could lead to dangerous situations in traffic. Potential buyers should be aware of these reported issues, especially since some owners question if replacement parts might also be faulty.
2023 QX60 recalls (3)
Every NHTSA safety recall logged against the 2023 QX60. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
EXTERIOR LIGHTINGNHTSA 23V814000Dec 4, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Consequence: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
SEATSNHTSA 23V268000Apr 13, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Consequence: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
SEATSNHTSA 23V108000Feb 21, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Consequence: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Remedy
Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
2023 Infiniti QX60 on the road
29,381 2023 Infiniti QX60 units were sold new in the US — a key signal for the size of today's used-market inventory.
How the 2023 Infiniti QX60 stacks up against rivals
The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.
The 2023 Infiniti QX60 demonstrates moderate reliability, with its score slightly below the segment average. Complaints are relatively low but spread across various systems, indicating no single dominant issue. Electrical system and powertrain concerns are the most noted, suggesting potential areas for scrutiny.
The recall count is limited, suggesting that while some issues have been identified, they are not widespread or severe. However, the distribution of complaints across different categories implies a need for cautious consideration.
Overall, the 2023 Infiniti QX60 presents a moderate reliability risk, with attention to the electrical and powertrain systems advisable for potential buyers.
What you get in a 2023 Infiniti QX60 report
✓Available title brand history
✓Odometer readings & rollback detection
✓Accident & damage records
✓Auction sales with photos
✓Open safety recalls
✓Theft & stolen vehicle check
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2023 Infiniti QX60 — Frequently asked questions
Is the 2023 Infiniti QX60 reliable?
The 2023 Infiniti QX60 demonstrates moderate reliability, with its score slightly below the segment average. Complaints are relatively low but spread across various systems, indicating no single dominant issue. Electrical system and powertrain concerns are the most noted, suggesting potential areas for scrutiny.
How many recalls does the 2023 Infiniti QX60 have?
3 NHTSA safety recalls have been issued for the 2023 Infiniti QX60. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2023 Infiniti QX60 problems?
The most-reported 2023 Infiniti QX60 problem areas are: Unknown Or Other (4), Electrical System (4), Power Train (3).
Should I run a VIN check on a 2023 Infiniti QX60?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2023 Infiniti QX60, complementing the model-year reliability data on this page.