Owners have reported 3 crashes, 1 fire and 1 injury to NHTSA for the 2021 Ford Edge. These are unverified owner reports, not confirmed defect rates.
Owner complaints26
POWER TRAIN
Owners report frequent issues with the power train of the 2021 Ford Edge, primarily involving transmission shuddering, jerking, and hesitation during acceleration. Complaints commonly describe these symptoms occurring around 30-40 mph and often note that the problems persist despite attempts at repairs, such as reprogramming the PCM or replacing the torque converter. Many issues appear to arise between 70,000 to 118,000 miles, with some transmission failures occurring even earlier. Safety concerns are highlighted, with instances of unintended gear shifts and loss of motive power, posing potential risks of loss of control. Used car buyers should be aware of these recurring transmission issues and the associated repair costs.
Owner complaints16
BACK OVER PREVENTION
Owners of the 2021 Ford Edge frequently report issues with the rearview camera, including intermittent blank screens and distorted images when the vehicle is in reverse. These problems often occur alongside failures of the infotainment screen, which may glitch or go blank, sometimes while driving. Complaints suggest these issues typically arise around 15,000 to 60,000 miles. No crashes or other safety incidents are reported, but the inability to reliably view the rear camera can increase the risk of a back-over incident. Many owners experience delays in recall repairs due to parts unavailability, which could be a consideration for potential buyers.
Owner complaints11
UNKNOWN OR OTHER
Owners of the 2021 Ford Edge frequently report issues related to the APIM module, affecting the rear-view camera, Bluetooth, GPS, and infotainment system, with some mentioning unresolved recall repairs causing prolonged dealership visits. Complaints commonly describe malfunctions with the camera systems, including black screens and intermittent failures, particularly after recall updates. Transmission problems are also noted, with reports of slipping occurring within two years of ownership. Safety implications are evident as one report involves a crash where the forward collision avoidance feature allegedly failed, and another describes a vehicle fire linked to brake issues. The mileage at which these issues occur varies, with some reported as early as 4,500 miles.
Severity signals: 1 crash, 1 fire, 0 injury reports
Owner complaints10
ELECTRICAL SYSTEM
Owners report several electrical system issues with the 2021 Ford Edge, primarily involving screen malfunctions and sensor problems. Complaints frequently mention the infotainment screen going black or freezing, affecting the use of cameras and GPS, often requiring costly repairs. Additionally, multiple owners describe issues with the crash sensor and cruise control, including fractured sensor brackets and intermittent sensor warnings. These problems appear at varying mileages, with some reported as early as 10,000 miles. Safety implications include potential loss of critical safety features like collision avoidance systems and unpredictable vehicle behavior, such as unintended acceleration when reversing.
Owner complaints3
SERVICE BRAKES
Owners of the 2021 Ford Edge report issues with the service brakes, including slow brake response and brake system failure. Multiple complaints describe symptoms such as delayed stopping, failure of the ABS system to engage, and loose brake components, with one report indicating a crash due to brake failure on slick roads. These issues appear in vehicles with mileage as low as 25,000 miles and even in a two-week-old vehicle. Safety implications are significant, as the failure to stop effectively can lead to collisions, as evidenced by the reported crash. Potential buyers should be aware of these brake-related concerns, especially given reports of parts shortages for necessary repairs.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints2
SEAT BELTS
Owners of the 2021 Ford Edge report issues with seat belts, specifically mentioning problems with jamming and failure to latch. One complaint describes seat belts that are jammed and will not extend, alongside an unrelated issue of the electric component of the chair moving independently. Another report highlights a front passenger seat belt that fails to latch, with the owner noting the vehicle's mileage at approximately 85,000. These complaints suggest potential safety concerns due to seat belts not functioning correctly, which could impact occupant safety in the event of an accident. Buyers should be aware of these issues, especially in higher mileage vehicles, as parts may be on backorder, delaying repairs.
Owner complaints2
VEHICLE SPEED CONTROL
Owners of the 2021 Ford Edge report issues related to the vehicle's transmission, specifically mentioning jerking, shuddering, and hesitation during acceleration. These symptoms are attributed to problems with the torque converter and have led to diagnoses that recommend replacing or rebuilding the transmission. Complaints typically arise around the 71,000-mile mark, with one owner noting the need for significant transmission repairs within four years of ownership. Safety concerns are highlighted as the hesitation in gear shifting raises the risk of rear-end collisions. Buyers of used 2021 Ford Edge models should be aware of these transmission issues and consider the potential for costly repairs.
Owner complaints2
LANE DEPARTURE
Owners of the 2021 Ford Edge report issues with the lane keeping assistance feature. One complaint describes a situation where the system attempted to correct the vehicle's path during snowy conditions, leading to a loss of control and a crash into a utility pole. This incident suggests a potential safety risk when the feature is used in adverse weather, as the system may not respond appropriately to road conditions. No specific mileage range is mentioned, but the presence of a crash highlights a significant safety implication for potential buyers to consider, particularly in regions with frequent snow or ice.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints2
ENGINE AND ENGINE COOLING
Owners of the 2021 Ford Edge report issues related to engine misfires and excessive coolant consumption, often linked to coolant intrusion in cylinder #3 and head gasket leaks. Symptoms include engine misfires upon starting and, in one case, a complete vehicle stall while driving at 60 MPH due to a fractured serpentine belt. These issues have been observed at unknown mileages and as early as approximately 8,000 miles. Safety implications include potential vehicle stalling, which may pose risks if occurring at high speeds. Buyers should be aware of these reported engine issues when considering a used 2021 Ford Edge.
Owner complaints2
FORWARD COLLISION AVOIDANCE
Owners of the 2021 Ford Edge report issues with the forward collision avoidance system, specifically related to the front camera malfunctioning after a software update intended for the rear camera. Complaints frequently mention that the front camera stops working following the update, which was performed as part of a recall. The timeline for these issues often begins shortly after the update, with one owner stating the vehicle was unusable for nearly a month as the problem remained unresolved. Safety implications are noted, as the malfunctioning front camera affects the ability to see obstacles ahead, potentially increasing the risk of collisions. This information is particularly relevant for potential buyers considering a used 2021 Ford Edge, as it highlights a recurring issue with the forward collision system that may impact vehicle safety.
