Owners have reported 6 crashes and 3 injuries to NHTSA for the 2019 Dodge Journey. These are unverified owner reports, not confirmed defect rates.
Owner complaints21
UNKNOWN OR OTHER
Owners report frequent issues with the backup camera in the 2019 Dodge Journey, describing symptoms such as inverted, blurry, or non-functional displays, often leading to a black screen or a no-camera symbol. Complaints indicate these problems can occur intermittently or become persistent over time, with some noting the issues started soon after purchase. A few owners also mention the vehicle unexpectedly shutting off while driving, sometimes leading to dangerous situations like rolling backward on a hill. Additionally, there are reports of unexplained burning smells and defects in the headrest deployment and headlight moisture. These issues could pose safety concerns, particularly with visibility and vehicle control, and may not be covered under warranty, as several owners note their vehicles are out of warranty despite low mileage.
Owner complaints20
ELECTRICAL SYSTEM
Owners report several recurring electrical issues with the 2019 Dodge Journey, notably with the backup camera and various dashboard functions. Complaints frequently mention the backup camera intermittently failing to display an image or showing an upside-down view, with some owners noting the problem worsens over time. Additionally, several reports describe complete electrical shutdowns while driving, causing the vehicle to lose power temporarily. These issues have been noted shortly after purchase, often within a few months, and can pose significant safety risks, including one reported crash. Potential buyers should be aware of these patterns, as they may indicate persistent electrical system concerns.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints18
BACK OVER PREVENTION
Owners report that the 2019 Dodge Journey frequently experiences issues with the backup camera, including upside-down images, blank or black screens, and distorted displays when the vehicle is in reverse. Many complaints highlight that these problems are similar to those covered by a recall, yet some vehicles are not included in the recall despite exhibiting the same symptoms. The issues are observed across a wide range of mileages, from as low as 4,000 miles to over 137,000 miles. One reported incident involves a crash where the backup camera failed to alert the driver to another vehicle, resulting in a collision with a parked car. Used car buyers should be aware of these recurring camera malfunctions and their potential safety implications.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints7
AIR BAGS
Owners of the 2019 Dodge Journey report issues with airbag and seatbelt systems, particularly involving the passenger seat. Complaints frequently mention the passenger seatbelt and airbag sensors failing, sometimes accompanied by the detachment of the seat cover. This issue often results in uncertainty about the functionality of airbags and seatbelts during potential crashes. Additionally, several owners describe instances where airbags failed to deploy during rear-end collisions, with subsequent reports of airbags deploying unexpectedly while driving. These problems are reported at various mileage points, with some incidents occurring around 80,000 miles. Safety implications include crashes with injuries, underscoring the importance of addressing these issues for prospective buyers.
Severity signals: 3 crash, 0 fire, 3 injury reports
Owner complaints6
POWER TRAIN
Owners report multiple issues with the power train of the 2019 Dodge Journey, primarily involving transmission problems. Complaints frequently mention a "clunking" noise when shifting from reverse to drive, as well as sporadic transmission slipping. These issues are observed at various mileages, with one owner noting a complete transmission failure at 43,226 miles. Another common symptom includes the transmission stalling, accompanied by engine revving and unstable speeds, often occurring around 25,739 miles. Some owners express concern over potential safety implications, particularly regarding vehicle control during these transmission malfunctions.
Owner complaints5
EXTERIOR LIGHTING
Owners of the 2019 Dodge Journey frequently report issues with headlight condensation due to faulty seals, leading to diminished brightness and, in some cases, blown headlamps. Complaints indicate that this issue often requires headlight replacement, which may not be covered under warranty if expired. Additionally, a separate issue involves the rear brake lights intermittently illuminating on their own, linked to a potentially discontinued brake module part. These problems are typically noted around 43,000 to 53,000 miles, with some safety implications regarding visibility and brake light functionality. Potential buyers should be aware of these recurring issues, especially if purchasing a used model.
Owner complaints3
SEATS
Owners of the 2019 Dodge Journey report issues primarily related to seat functionality and safety. A common problem involves the headrest in the passenger seat, which suddenly deploys with force, posing a potential safety risk if it occurs while driving. Another issue involves the second-row seats, where owners describe difficulties with the seats not closing properly, with some reports indicating that the seat mechanisms break without clear cause. Additionally, multiple owners mention that the plastic components responsible for seat adjustments in both the front and second rows break easily. These complaints do not specify mileage ranges, but they highlight potential safety implications, particularly concerning the headrest deployment.
Owner complaints3
ENGINE
Owners of the 2019 Dodge Journey report issues primarily related to warning lights and vehicle performance. Complaints frequently mention the illumination of the ABS and check engine warning lights, with some owners experiencing a loss of motive power and inoperable speedometers around 47,000 to 76,600 miles. One report also highlights a transmission problem where the vehicle fails to move in reverse, requiring significant repair or replacement at approximately 73,000 miles. These issues may affect vehicle operability, but no crashes or loss of control are reported. Potential buyers should be aware of these symptoms and consider inspecting these components before purchasing.
Owner complaints3
STRUCTURE
Owners of the 2019 Dodge Journey report structural issues primarily involving water leaks and door mechanisms. Complaints frequently mention water entering the cabin during rain, resulting in moldy interiors, with one owner identifying a gap as the source of the leak. Another owner describes a door spring mechanism failure when the door was caught by wind, causing the spring to break and enter the car. One report includes a crash due to brake failure, although the manufacturer does not attribute it to a structural defect. Affected vehicles generally do not specify mileage, but incidents include significant safety implications, particularly in the case involving a crash. These issues provide potential buyers with insight into structural vulnerabilities that may require attention.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints2
STEERING
Owners of the 2019 Dodge Journey report issues with the power steering system, specifically mentioning the power steering assist failing. Complaints frequently mention rubber particles in the power steering fluid and leaks occurring in cold weather, similar to a known issue in earlier models up to 2016. These symptoms suggest potential problems with the power steering hoses or seals. No specific mileage range is provided, but the issues seem to manifest during startup in colder conditions. While there are no direct reports of crashes or loss of control, the failure of power steering assist could have safety implications, particularly affecting vehicle handling.
