Dodge Journey vs Mazda CX-9

Verdict: Dodge Journey vs Mazda CX-9

The Dodge Journey edges out the Mazda CX-9 in reliability with a slightly higher average score of 78/100 compared to 76/100 for the CX-9. However, the Mazda CX-9 has a marginally lower owner complaint rate at 15 per 10,000 sold, versus the Journey's 16.8. Both vehicles have faced several recalls, with the Journey experiencing eight over five years and the CX-9 six over six years. While repair costs are relatively similar, the CX-9's slightly lower estimated annual repair cost of $539 could be a deciding factor for budget-conscious buyers.

Reliability problem analysis

The Mazda CX-9 primarily faces issues with its engine, accounting for 95 complaints, and also has significant concerns with the electrical system and power train, with crash-linked incidents reported in the unknown or other, power train, service brakes, steering, and air bags categories. In contrast, the Dodge Journey exhibits a higher number of electrical system complaints, totaling 97, and shows notable crash-linked issues in the air bags and exterior lighting. While the CX-9's engine problems are more pronounced, the Journey's air bag system poses a greater safety concern, with seven crash-linked complaints. Both models have challenges in the unknown or other category, but the Journey's broader distribution of problem types suggests a wider range of potential reliability issues.

Which one to buy

If you prioritize low running costs and a slightly lower risk of major repairs, the Mazda CX-9 could be the better choice for you. With an estimated annual repair cost of $539 and a repair frequency of 0.6 per year, it provides a balanced mix of reliability and cost-effectiveness. Despite having a slightly lower reliability score of 76 compared to the Dodge Journey's 78, the CX-9 has fewer owner complaints per 10,000 sold at 15 and fewer recalls, making it a solid option for those who value consistency and lower maintenance interruptions.

On the other hand, if you want a vehicle with a lower repair frequency, consider the Dodge Journey. It boasts a repair frequency of just 0.3 per year, suggesting less frequent trips to the mechanic. However, keep in mind its estimated annual repair cost is slightly higher at $562, and it has a higher major repair risk of 12%. It's a fitting choice if you prefer fewer repair visits despite a higher potential for significant issues.

Cost of ownership

The Mazda CX-9 and Dodge Journey have comparable annual repair costs, with the CX-9 averaging $539 and the Journey slightly higher at $562, a $23 difference annually, equating to $115 over five years. However, the CX-9 requires more frequent repairs, averaging 0.6 visits annually compared to the Journey's 0.3 visits. Despite this, the CX-9 has a slightly lower major repair risk at 10% versus the Journey's 12%. For cost-conscious buyers, the Mazda CX-9 offers better value with a lower major repair risk, potentially reducing the likelihood of expensive repairs despite its higher repair frequency.