Owners have reported 1 crash and 4 fires to NHTSA for the 2024 Volkswagen Tiguan. These are unverified owner reports, not confirmed defect rates.
Owner complaints12
ELECTRICAL SYSTEM
Owners report multiple electrical issues with the 2024 Volkswagen Tiguan, with several complaints involving fires. Three incidents specifically mention fires originating from the dashboard or engine compartment, one while parked and another during normal driving conditions. Complaints frequently mention problems with the infotainment system, including screens freezing, disconnection of Apple CarPlay and Android Auto, and repeated shutdowns of multimedia interfaces, often requiring hard resets. These issues are observed across various mileages, with some occurring shortly after purchase and others at around 11,000 to 16,800 miles. Safety implications are significant, as the electrical failures have led to fires and instances of vehicles stopping abruptly, posing risks to occupants and other road users.
Severity signals: 0 crash, 3 fire, 0 injury reports
Owner complaints8
UNKNOWN OR OTHER
Owners of the 2024 Volkswagen Tiguan report several issues related to vehicle locking and electronic systems. A recurring problem involves the vehicle's locking system, with one owner describing a failure to unlock the car with a child inside, while another mentions an automatic unlock feature that cannot be disabled, causing security concerns. Additionally, multiple complaints highlight electronic malfunctions, such as the rearview camera working intermittently, navigation system errors, and an SOS error disabling emergency functions. These issues often occur within the first few months of ownership, with vehicles having less than 1,000 miles in some cases. Safety implications are noted, particularly with the unexpected locking mechanism failure and the driver's door opening while driving, which could lead to loss of control.
Owner complaints3
VISIBILITY/WIPER
Owners report issues with the 2024 Volkswagen Tiguan's windshield and wiper system. Multiple complaints describe spontaneous windshield cracking, with cracks ranging from one to four inches appearing on the driver's side and being noticeable from inside the vehicle. Additionally, there are reports of windshield wiper motor damage, attributed to unclear instructions on disabling automatic wiper sensors, leading to preventable damage during car washes. The manual reportedly lacks clear guidance on this feature, complicating owner attempts to manage the wiper system effectively. These complaints do not specify mileage, but they highlight potential visibility and safety concerns due to impaired windshield and wiper functionality.
Owner complaints2
POWER TRAIN
Owners of the 2024 Volkswagen Tiguan report experiencing significant issues with the power train, particularly involving transmission and acceleration. Complaints frequently mention transmission malfunctions where the vehicle rolls in the opposite direction of the gear selected, such as moving forward in reverse or backward in drive, often on inclined surfaces. Additionally, owners describe unexpected lurching or aggressive acceleration when the automatic start/stop feature re-engages or when starting from a stop, despite consistent pressure on pedals. These issues are noted in vehicles purchased used with mileage below 10,000 miles. The described symptoms pose safety risks, including near-collisions and unintended vehicle movement, which are important considerations for potential buyers.
Owner complaints2
LANE DEPARTURE
Owners of the 2024 Volkswagen Tiguan report issues related to lane departure and associated safety systems. Complaints frequently mention warning lights activating for frontal collision, lane keep, and adaptive cruise control systems, with messages indicating these safety systems are unavailable. Symptoms include random activation of these warnings during driving, suggesting potential sensor or system malfunctions. In one case, significant safety concerns arise from a separate issue involving strong fumes and smoke entering the cabin, linked to a mechanical problem after service, though this is not directly related to lane departure. These issues appear relatively early in the vehicle's life, with no specific mileage mentioned, indicating potential concerns for used car buyers regarding system reliability and safety.
Owner complaints2
EXTERIOR LIGHTING
Owners of the 2024 Volkswagen Tiguan report issues with the availability of replacement parts for damaged headlights, specifically the right headlight assembly (P/N 5NL941114D/E) and the driver's side headlight (P/N 5NL-941-113-D), which are on national backorder. Complaints frequently mention that vehicles remain unrepaired and undrivable for extended periods due to these backorders, with one report indicating a wait time of over six months. This situation has safety implications, as one owner notes the vehicle's inability to meet safety standards with only one functional headlight, potentially increasing crash risk. These reports suggest that potential buyers should be aware of possible delays in obtaining replacement parts for exterior lighting, which could impact vehicle usability and safety.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints2
ENGINE
Owners report two primary issues with the 2024 Volkswagen Tiguan's engine. One complaint describes a vehicle fire occurring less than a year after purchase, following routine maintenance, with smoke and flames appearing unexpectedly while driving. Another complaint involves excessive oil consumption, with the low engine oil light appearing after just 1,000 miles, requiring frequent top-offs, and resulting in significant smoke upon startup. This oil issue is reported to occur at a rate of 4.5 quarts per 1,000 miles, which is inconsistent according to the owner, and has led to difficulties in receiving a satisfactory response from Volkswagen dealerships. These complaints highlight potential safety risks, particularly the fire incident, and suggest that prospective buyers should be aware of possible engine reliability issues even at low mileage.
Severity signals: 0 crash, 1 fire, 0 injury reports
Owner complaints2
BACK OVER PREVENTION
Owners of the 2024 Volkswagen Tiguan report issues with the back over prevention system, specifically the rear-view camera. Complaints frequently mention that the camera fails to display an image when the vehicle is in reverse, with some owners experiencing a completely black screen. This problem is noted at approximately 13,500 miles for one owner, while the mileage is unavailable for another. Safety implications include the potential for near-miss incidents, as one owner almost struck a pedestrian due to the camera failure. Prospective buyers should be aware of these issues, especially since parts for the recall repair are reportedly not yet available.
