Owners have reported 14 crashes, 2 fires and 22 injuries to NHTSA for the 2020 Toyota Camry. These are unverified owner reports, not confirmed defect rates.
Owner complaints55
ELECTRICAL SYSTEM
Owners of the 2020 Toyota Camry frequently report issues with battery drainage, particularly when the vehicle is parked for extended periods, such as 24-36 hours. Many describe replacing batteries multiple times without resolving the problem, with some indicating the need for a software update. Another common issue involves door locks malfunctioning, where doors fail to lock or unlock using the key fob or interior buttons, sometimes accompanied by unusual noises. Complaints also mention intermittent warning lights and system malfunctions, including pre-collision and engine warnings. These issues are reported across various mileage ranges, with some occurring as early as 18,000 miles. While no crashes or fires are directly mentioned, some owners express concern about being stranded due to these electrical failures. This information may be useful for potential buyers considering a used 2020 Camry.
Owner complaints52
AIR BAGS
Owners of the 2020 Toyota Camry frequently report issues related to the airbag system, notably involving a recall for the Occupant Classification System (OCS) sensors that may prevent airbags from deploying correctly. Many complaints describe difficulties obtaining parts for the recall repair, with some owners expressing frustration over extended delays, sometimes exceeding a year. Several reports involve crashes where airbags did not deploy, resulting in injuries, with incidents occurring at various speeds and involving both frontal and side impacts. Mileage at the time of these issues is not consistently reported, but some vehicles have experienced failures at around 35,000 to 100,000 miles. Potential buyers should be aware of these ongoing recall-related issues and the associated safety risks, including the possibility of airbags failing to deploy in a crash.
Severity signals: 9 crash, 0 fire, 18 injury reports
Owner complaints28
ENGINE
Owners report frequent issues with the 2020 Toyota Camry's engine, particularly related to the coolant bypass valve and low-pressure fuel pump. Common symptoms include stalling while driving, engine shutdowns, and persistent check engine lights, often linked to faulty coolant bypass valves and fuel pump defects. These problems are noted at varying mileages, with some occurring as early as 30,000 miles. Safety implications are significant, as several complaints describe the engine shutting off unexpectedly, posing a risk of accidents, especially during highway driving or merging. Additionally, some owners mention a persistent coolant smell and overheating issues following fuel pump failures. These patterns suggest potential reliability concerns for prospective buyers of used models.
Severity signals: 0 crash, 1 fire, 0 injury reports
Owner complaints24
POWER TRAIN
Owners of the 2020 Toyota Camry frequently report issues with the vehicle's transmission, particularly involving hesitation, harsh shifting, and a whining or grinding noise during acceleration. Complaints often mention these symptoms occurring between 67,000 and 144,000 miles, with some owners experiencing complete transmission failure. Safety implications include loss of power during driving, difficulty merging or accelerating, and at least one reported crash with an injury. Used car buyers should be aware that multiple owners describe the need for transmission replacement, sometimes without immediate availability of parts, which can lead to prolonged periods without a functional vehicle.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints21
UNKNOWN OR OTHER
Owners report several recurring issues with the 2020 Toyota Camry, particularly involving the sunroof and door lock actuators. Multiple complaints describe the sunroof glass spontaneously exploding while driving, with some incidents resulting in injuries and potential loss of control. Additionally, door lock actuators are reported to fail, affecting the ability to lock and unlock the vehicle. Other issues include moldy odors from the air conditioning system and coolant smells, which are noted shortly after purchase. These problems often occur within the first few years of ownership, and the sunroof issue, in particular, poses a significant safety risk.
Severity signals: 0 crash, 0 fire, 2 injury reports
Owner complaints16
FUEL/PROPULSION SYSTEM
Owners of the 2020 Toyota Camry frequently report issues with the fuel pump leading to symptoms such as stalling while driving, loss of power, and an inability to restart the vehicle. These issues often occur without warning and are sometimes linked to a faulty fuel pump or related components, with several complaints noting that their vehicles were not included in existing recalls despite exhibiting similar problems. One report specifically mentions a fire resulting from a ruptured high-pressure fuel pump line. Mileage is not consistently noted, but the symptoms appear to manifest across varied usage. Safety implications include the risk of stalling at high speeds, which could increase the potential for accidents. Buyers should be aware of these recurring issues and verify if the vehicle has been serviced for related recalls.
Severity signals: 0 crash, 1 fire, 0 injury reports
Owner complaints7
VEHICLE SPEED CONTROL
Owners report issues with the vehicle speed control of the 2020 Toyota Camry, with symptoms including unintended acceleration, gear shifting without driver input, and delayed acceleration. Complaints frequently mention incidents where the vehicle accelerates independently, sometimes resulting in crashes, as in one case where the car reversed and then accelerated forward unexpectedly. Multiple owners describe problems with the vehicle not responding to the accelerator pedal, particularly during initial acceleration or gear changes, often at lower mileages around 11,000 miles. A recurring issue is the appearance of warning messages related to the pre-collision system and cruise control malfunctioning. These issues pose potential safety risks, as they can lead to loss of control or near-misses in traffic situations.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints7
SERVICE BRAKES
Owners of the 2020 Toyota Camry frequently report issues with the service brakes, including spongy brake pedals and the ability to push the pedal all the way to the floor, which some associate with potential internal leaks in the anti-lock braking system (ABS). Complaints often describe an abnormal sound when the brake pedal is depressed, as well as brake malfunctions linked to electronic control module (ECM) failures. One report involves a crash where the brakes locked up, leading to a collision, highlighting a significant safety concern. These issues are noted at varying mileages, with one instance occurring at approximately 70,599 miles, and others at lower mileages, suggesting potential variability in when these problems may arise.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints6
SEAT BELTS
Owners report issues with the seat belt latch mechanism on the 2020 Toyota Camry, particularly with the driver's side seat belt failing to latch securely. Complaints frequently mention that the buckle does not click or lock properly, sometimes leading to a loose seat belt that does not secure the occupant. These failures are observed at various mileages, with some reports at approximately 1,000 miles and others as high as 115,000 miles. The inability of the seat belt to secure the driver poses a significant safety risk, as it may not provide adequate protection in the event of a collision. Buyers considering a used 2020 Camry should be aware of these potential seat belt issues and may want to ensure the seat belt mechanism is functioning properly before purchase.
Owner complaints5
STEERING
Owners of the 2020 Toyota Camry report issues related to the steering system, with complaints frequently mentioning problems such as the steering becoming unexpectedly hard or stuck, which can impair vehicle control during turns or lane changes. One owner describes the steering wheel heater causing smoke, indicating a potential fire risk. Another report includes the electric power steering system warning light activating shortly after purchase, alongside other electrical issues. The described problems vary in timing and severity, with some occurring shortly after purchase and others developing over time, posing possible safety risks, particularly in high-speed or emergency situations.
