Common problems
Subaru Outback Common Problems
We grouped the top NHTSA owner-complaint categories across 9 Subaru Outback model years, then counted how often each issue recurs. The result shows patterns worth inspecting without pretending every vehicle will have them.
Data updated June 2026
- Owner complaints
- 3,593
- Top recurring issue
- Visibility Wiper
- Crash reports
- 95
- Fire reports
- 16
9 model years
8 affected years
Owner-reported severity signal
51 injuries · 0 deaths
Pattern overview
Most reported Subaru Outback problem categories
Visibility Wiper
1,142complaints representedAppears among the leading issues for 8 model years; highest in 2020.
Electrical System
984complaints representedAppears among the leading issues for 8 model years; highest in 2019.
Unknown Or Other
535complaints representedAppears among the leading issues for 8 model years; highest in 2019.
Visibility
207complaints representedAppears among the leading issues for 5 model years; highest in 2020.
Power Train
64complaints representedAppears among the leading issues for 4 model years; highest in 2020.
Steering
75complaints representedAppears among the leading issues for 3 model years; highest in 2019.
Forward Collision Avoidance
26complaints representedAppears among the leading issues for 3 model years; highest in 2023.
Air Bags
22complaints representedAppears among the leading issues for 3 model years; highest in 2021.
Structure
38complaints representedAppears among the leading issues for 2 model years; highest in 2019.
Exterior Lighting
9complaints representedAppears among the leading issues for 2 model years; highest in 2023.
What owners reported
Issue summaries by Subaru Outback model year
ELECTRICAL SYSTEM
Owners report persistent battery drain issues in the 2019 Subaru Outback, often attributed to the Data Communications Module (DCM). Complaints frequently mention the need for frequent battery replacements, with some owners experiencing battery failure within days or weeks of replacement, causing the vehicle to become undriveable without a jump start. The battery drain issue is noted across various mileage ranges, with some reports indicating failures as early as 40,000 miles. Additionally, several owners describe malfunctioning infotainment systems, including unresponsive touchscreens and random changes in radio settings, which are both distracting and potentially hazardous while driving. While no crashes are noted in the provided excerpts, the inability to start the vehicle reliably poses safety concerns, particularly in emergency situations.
Severity signals: 1 crash, 0 fire, 0 injury reports
VISIBILITY/WIPER
Owners of the 2020 Subaru Outback frequently report issues with the windshield cracking unexpectedly, often while the vehicle is parked and without any apparent impact. Complaints describe cracks initiating from various points on the windshield, with some forming curved or U-shaped patterns, and others extending horizontally or vertically. Many owners experience multiple windshield replacements within a short period, with some reporting up to four replacements in less than two years. These issues often occur without any preceding rock chip or debris impact, though some mention minor debris leading to significant cracks. Safety implications include impaired visibility and potential interference with the vehicle's automated systems, though no crashes or injuries are reported. The pattern of complaints suggests that these issues can arise at any time, regardless of driving conditions or mileage.
VISIBILITY/WIPER
Owners of the 2019 Subaru Outback frequently report spontaneous windshield cracking without any apparent impact or external cause. These cracks often originate from the edges or the center of the windshield and can expand rapidly, sometimes obstructing visibility. Complaints commonly note that these incidents occur even when the vehicle is parked or driving under normal conditions, with some owners experiencing multiple cracks over a few years, often at low mileages like 10,000 miles or within the first 39,000 miles of ownership. Several reports mention potential safety concerns, such as impaired visibility and compromised structural integrity, which could affect the vehicle's safety systems like lane assist. This pattern of windshield issues might be of interest to potential buyers considering a used 2019 Subaru Outback.
ELECTRICAL SYSTEM
Owners of the 2018 Subaru Outback frequently report issues with the infotainment system, particularly screen delamination, which leads to ghost touches and erratic behavior such as random calls and changes in audio settings. These malfunctions typically occur around 20,000 to 68,000 miles and can distract drivers, affecting safety features like the backup camera. Some complaints also involve battery-related problems, including failure to hold a charge and unexpected power loss while driving. Notably, three complaints involve fires, one of which started from a battery wire, highlighting potential safety risks. Used car buyers should be aware of these recurring electrical issues and their implications for vehicle safety and functionality.
Severity signals: 1 crash, 3 fire, 0 injury reports
ELECTRICAL SYSTEM
Owners of the 2020 Subaru Outback frequently report issues with the vehicle's electrical system, primarily involving recurrent battery failures. Complaints often describe the car not starting, batteries needing frequent replacement, and significant battery drainage, sometimes attributed to the Data Communications Module (DCM) or Starlink system. These issues are reported at various mileage ranges, often beginning as early as 25,000 miles and continuing beyond 60,000 miles. Safety implications include reports of vehicles stalling in traffic or failing to restart, with two incidents involving crashes. Used car buyers should be aware of these potential electrical system problems and the associated safety risks.
Severity signals: 2 crash, 0 fire, 0 injury reports
VISIBILITY/WIPER
Owners of the 2022 Subaru Outback frequently report issues with the windshield spontaneously cracking, often without any apparent impact or external damage. These cracks commonly originate while the vehicle is parked, sometimes overnight, and can quickly expand across the windshield. Complaints often mention that these issues occur at mileage as low as 7,800 and up to 30,000 miles. Some owners also describe the windshield as being particularly vulnerable to small rock impacts, resulting in large cracks. Safety implications are noted, as some owners report that cracks can interfere with lane sensing and brake stopping programs, although no crashes or loss of control incidents are mentioned. This pattern of windshield failure could be a consideration for potential buyers evaluating the cost and frequency of windshield replacements.
VISIBILITY/WIPER
Owners report frequent issues with the windshields of the 2018 Subaru Outback, often describing spontaneous cracks without any noticeable impact. Complaints frequently mention that these cracks appear while the vehicle is parked or during normal driving conditions, sometimes spreading rapidly across the windshield. Multiple owners describe having to replace their windshields multiple times within a few years of ownership, often citing a lack of visible damage or significant impact. Some reports indicate that the windshields crack due to minor debris, which would not typically cause damage to other vehicles. One complaint notes an incident involving a crash, though specifics are not detailed. This pattern suggests potential concerns for used car buyers regarding the durability of the windshield glass in this model.
Severity signals: 1 crash, 0 fire, 0 injury reports
UNKNOWN OR OTHER
Owners of the 2019 Subaru Outback frequently report issues with the infotainment system and windshield. Complaints often describe the infotainment system experiencing "ghost touches," where the screen malfunctions by autonomously selecting options, making random phone calls, and changing radio stations, with some reports indicating screen delamination and bubbling. Additionally, owners commonly mention windshield cracking, often occurring without impact and sometimes while the vehicle is stationary. These issues typically emerge at various mileage points, with some infotainment problems appearing around the 100,000-mile mark. Safety implications include significant driver distraction due to the infotainment system's erratic behavior and compromised visibility from cracked windshields.
Severity signals: 0 crash, 1 fire, 1 injury reports
Pre-purchase inspection
What to check on a used Subaru Outback
When problems are reported to begin
- Windshield cracking — 0–4,000 miles on the 2025 model-year record
- Electrical system failures — 0–2,000 miles on the 2025 model-year record
- Unintended acceleration — 0–500 miles on the 2025 model-year record
- Windshield cracks — 1,000–8,000 miles on the 2024 model-year record
- Electrical system failures — Within first year on the 2024 model-year record
- Power train issues — 1,300–5,300 miles on the 2024 model-year record
- Electrical system failures — 2,000–24,000 miles on the 2023 model-year record
- Windshield cracking — 0–3,000 miles on the 2023 model-year record
Buyer red flags
- Inspect windshield for cracks or chips
- Test infotainment system for pop-up ads during operation
- Verify passenger airbag activation with a light passenger
- Check headlight performance at night for shadows or low visibility
- Test lane departure and collision avoidance systems for false alerts
- Ensure sunroof integrity, especially if parked in hot conditions
- Inspect windshield for cracks or defects
- Test infotainment system for SiriusXM ad pop-ups
How to interpret the counts
Complaint totals are not failure rates
A popular or older model can accumulate more complaints simply because more vehicles exist and have spent longer on the road. The categories above aggregate the counts embedded in each model year's leading issues. Use recurrence across years and severity signals to decide what to inspect; use the VIN and a mechanical inspection to judge one car.
Source trail
Where this Subaru Outback data comes from
VinExposed combines model-level research with the vehicle-specific history you get from a VIN. Reliability scores and complaint patterns come from Auto Reliability Index's Subaru Outback research, which analyzes NHTSA records and independent repair data.
Recall counts describe a model year, not the repair status of one car. Confirm the exact VIN with the official NHTSA recall lookup and a vehicle-history report before buying.
Buyer questions
Subaru Outback research FAQ
What is the most common Subaru Outback problem?
Visibility Wiper is the broadest recurring complaint category in the available model-year records, appearing among the top issues for 8 years with 1,142 complaints represented.
Which Subaru Outback year has the most reported problems?
The 2020 has the largest visibility wiper count among the years where that category appears. Compare the full year record because a different year may lead on another problem category.
Do NHTSA complaints prove a Subaru Outback has a defect?
No. Owner complaints are unverified reports and can be duplicated or influenced by sales volume and vehicle age. They are useful patterns to investigate alongside recalls, service records, inspection results and the exact VIN.
Check the actual car
Model research narrows the list. The VIN confirms the car.
Check title brands, accidents, odometer history, auction records and recall status for the specific Subaru Outback you are considering.
