Mercedes-Benz EQE Common Problems

ELECTRICAL SYSTEM

Owners report multiple issues with the electrical system of the 2023 Mercedes-Benz EQE, primarily involving unexpected vehicle shutdowns and loss of propulsion while driving, which are associated with NHTSA Campaign Number: 24V372000. Complaints frequently mention the vehicle stalling and restarting issues, often accompanied by warning messages, at mileages ranging from approximately 2,500 to 5,700 miles. Additionally, there are reports of significant battery range decline and electrical interference with USB audio connections. Safety implications are notable, with one incident involving a fire in a loaner vehicle and another describing a crash due to sudden acceleration and brake failure. These patterns suggest potential risks related to vehicle control and safety.

Severity signals: 1 crash, 1 fire, 0 injury reports

UNKNOWN OR OTHER

Owners of the 2024 Mercedes-Benz EQE report several issues primarily related to the panoramic sunroof and unintended acceleration. Complaints frequently mention the sunroof shattering spontaneously while driving, with no external impact or debris, and glass falling into the vehicle, posing a significant safety hazard. Additionally, one report describes unintended acceleration leading to a crash, despite the vehicle recording no pressure on the accelerator and significant pressure on the brake pedal. These issues occur across varying conditions and mileage, with multiple instances of sunroof failure reported both on freeways and side streets. Used car buyers should be aware of these potential safety implications, as the sunroof issue is consistently denied warranty coverage by dealers.

Severity signals: 1 crash, 0 fire, 0 injury reports

UNKNOWN OR OTHER

Owners of the 2023 Mercedes-Benz EQE report issues primarily related to unexpected vehicle behavior and software malfunctions. Complaints frequently mention sudden, uncommanded acceleration, as well as abrupt and aggressive stopping, which in one case led to a crash into a garage. Another owner describes the driver profile being wiped remotely, altering settings like the creep function without authorization. Additionally, there are reports of a system alert instructing the driver to tow the vehicle due to a malfunction, with a subsequent lack of resolution from the dealership. These issues are reported to occur at various times, with some incidents involving an injury and posing potential safety risks due to loss of control.

Severity signals: 1 crash, 0 fire, 1 injury reports

ELECTRICAL SYSTEM

Owners report issues with the electrical system of the 2024 Mercedes-Benz EQE, notably involving exposed wiring that is susceptible to rodent damage, leading to repeated service visits. Complaints frequently mention dashboard warning lights and the need for dealer repairs due to insufficient protection of critical wiring. One owner describes a crash incident where the vehicle unexpectedly accelerated in reverse, resulting in damage and an injury. Another complaint highlights a persistent camera obstruction alert, with the dealer unable to identify or resolve the issue, occurring at very low mileage. These reports indicate potential safety risks, including unexpected vehicle behavior and possible malfunctions in safety-related systems.

Severity signals: 1 crash, 0 fire, 1 injury reports

AIR BAGS

Owners report that the 2023 Mercedes-Benz EQE experiences significant airbag system failures, with multiple complaints mentioning that airbags do not deploy during crashes. Common symptoms include the absence of warning lights or messages on the dashboard before or during incidents, despite the vehicle being involved in collisions that should trigger airbag deployment. Additionally, two complaints describe unintended acceleration while parking, leading to crashes, with no activation of safety systems such as seatbelt restraint or airbag deployment upon impact. These incidents result in injuries, highlighting critical safety implications for potential buyers.

Severity signals: 3 crash, 0 fire, 3 injury reports

SERVICE BRAKES

Owners of the 2023 Mercedes-Benz EQE frequently report issues with the vehicle's braking system. Common symptoms include the brake pedal becoming soft and unresponsive during both light and hard braking, with the car failing to stop as expected. One owner experienced a crash at low speed when the brakes did not engage despite pressing the pedal with both feet. Another owner describes the car stopping violently and unexpectedly on multiple occasions, even in the absence of other vehicles. These complaints highlight potential safety risks such as crashes or sudden stops, with no clear mileage range or timeline emerging from the reports.

Severity signals: 1 crash, 0 fire, 0 injury reports

POWER TRAIN

Owners report issues with the power train of the 2023 Mercedes-Benz EQE, including sudden loss of power and vehicle shuddering. Complaints frequently mention the vehicle losing power unexpectedly, with some drivers experiencing a dramatic reduction in speed from highway speeds to as low as 10 mph. These incidents have occurred in vehicles with mileage as low as 25 to 650 miles. Safety implications include the potential for loss of control, as vehicles have lost power on highways and in traffic, necessitating emergency maneuvers to reach a safe stopping point. Multiple owners describe shaking or jerking behavior, particularly at low speeds, and note that software updates have not consistently resolved these issues.

WHEELS

Owners report issues with the Pirelli tires on the 2024 Mercedes-Benz EQE, specifically noting the formation of bubbles on the sidewalls and subsequent air leakage. Symptoms include tires going flat, with one incident occurring after hitting a 2-inch pothole. These issues have been observed within the first 40 days of ownership, with some owners experiencing up to five flat tires in this period. Complaints highlight safety concerns, such as a near-collision due to sudden tire deflation. Buyers should be aware of the potential for tire-related issues, especially concerning the vehicle's weight capacity on the 21-inch Pirelli tires.