Owners have reported 8 crashes and 9 injuries to NHTSA for the 2024 Mazda 5. These are unverified owner reports, not confirmed defect rates.
Owner complaints11
ELECTRICAL SYSTEM
Owners report several electrical system issues with the 2024 Mazda 5, primarily involving malfunctioning emergency braking and collision warning systems, unexpected battery failures, and sensitive key fobs. Complaints frequently mention emergency brake warnings activating without cause, sometimes bringing the vehicle to a halt. A crash is reported due to electrical malfunctions, including windshield wipers and parking brake issues, resulting in a collision with a side wall. Battery failures occur around 15 months, leading to power steering issues and dashboard errors. Key fobs are noted for unintentionally opening the hatch, causing damage. These issues appear at various mileages, with some occurring as early as 1,900 miles, posing potential safety risks for drivers.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints8
UNKNOWN OR OTHER
Owners report several issues with the 2024 Mazda 5, primarily related to interior components and features. Complaints frequently mention interior rattles, particularly from the passenger side and the infotainment screen, as well as the ease with which interior surfaces scratch. Multiple owners describe issues with the sunroof glass unexpectedly exploding, suggesting potential problems with glass integrity or assembly. Additional reports include the driver's door locking from the inside, wireless chargers overheating phones, and water ingress in the trunk area after washing the vehicle. These issues are reported at low mileage, often just a few thousand miles, and while no crashes or fires are mentioned, the sunroof incident could pose a safety risk.
Owner complaints7
POWER TRAIN
Owners report several issues with the 2024 Mazda 5's power train, with common symptoms including sudden deceleration, high RPMs without corresponding speed increase, and warning lights for engine and transmission malfunctions. Complaints frequently mention vehicles entering a limp mode, and multiple instances of transmission-related trouble codes such as P0780 and P0761. One complaint involves a crash with an injury, where a vehicle reportedly rolled despite being in park. These issues arise at varying mileages, with some reports occurring as early as 5,700 miles. Safety implications are notable, with one incident nearly resulting in a collision due to unexpected deceleration. Buyers should be aware of these patterns, especially concerning potential transmission malfunctions and the associated safety risks.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints7
STRUCTURE
Owners report several structural issues with the 2024 Mazda 5, including problems with doors and glass components. Multiple complaints describe doors that are difficult to close or fail to stay open, with one incident leading to minor injuries when doors unexpectedly swung shut. Glass issues include moon roofs and windows shattering without impact, and windshields producing rattling noises unless pressure is applied internally, suggesting potential installation concerns. Water leakage into the rear cargo area after rain is also noted. These issues appear at low mileages, with some occurring as early as 100 miles, and pose potential safety risks, especially concerning door operation and glass integrity.
Severity signals: 0 crash, 0 fire, 2 injury reports
Owner complaints6
SERVICE BRAKES
Owners report several issues with the 2024 Mazda 5's brake system. A recurring problem involves a clicking sound when first moving from a stop or applying brakes at low speeds. Some owners experience unintended activation of the emergency braking system, leading to hard braking without apparent cause, and delayed throttle response afterward. There are also reports of a long, soft brake pedal and uneven brake wear, with some owners noting inner brake pads wearing faster than outer ones. A crash is reported where the vehicle rolled while parked, indicating a potential malfunction with the brake system. These issues appear across vehicles with varying mileages, including some as low as 2,500 miles, and may pose safety risks such as unexpected braking or vehicle movement.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints4
FORWARD COLLISION AVOIDANCE
Owners of the 2024 Mazda 5 report issues with the forward collision avoidance system, primarily concerning unexpected automatic braking and system failures during critical moments. Complaints frequently mention the automatic braking system activating without obstruction, causing sudden stops at various speeds, including highway conditions, which nearly results in rear-end collisions. One report details a crash where the collision warning and braking system did not activate, leading to a rear-end accident and resulting in injury. Additionally, owners express frustration over the difficulty of disabling the feature, which requires navigating multiple menus, and note the setting does not persist after restarting the vehicle. These issues are reported at various mileages, with one notable crash occurring at approximately 16,937 miles.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints4
VISIBILITY/WIPER
Owners of the 2024 Mazda 5 report issues primarily related to side mirror defrosters and windshield integrity. Complaints frequently mention side mirrors failing to defrost during cold or rainy conditions, leading to reduced visibility and non-functional safety alerts. Windshield problems include cracks developing from minor impacts, with some owners describing rapid crack expansion and repeated failures even after replacement. These issues often occur at highway speeds, raising concerns about potential visibility and safety risks while driving. Multiple owners describe these symptoms within a short period of use, indicating a possible pattern of early failure.
Owner complaints4
STEERING
Owners report several steering-related issues with the 2024 Mazda 5. Complaints frequently mention the vehicle pulling to the right, requiring constant steering correction, and misalignment of the steering wheel, often observed within the first few hundred miles. In one case, a steering wheel detached from the column due to a stripped bolt, with the issue reoccurring despite attempts at repair. Another report describes steering failure leading to unintended vehicle direction, nearly resulting in a collision. These steering issues are identified as safety hazards, with some owners expressing concern over the vehicle's reliability and safety.
Owner complaints3
AIR BAGS
Owners of the 2024 Mazda 5 report frequent issues with airbag non-deployment during crashes, with all complaints involving crashes and resulting in five injuries. Typical symptoms include airbags failing to deploy despite significant impacts, and no prior warning lights indicating airbag system issues. One complaint highlights a recall related to a critical airbag sensing system defect that may disable airbag deployment, suggesting a potential link to the incidents. The complaints involve vehicles with varied mileage, with one report noting approximately 26,839 miles at the time of failure. These incidents underscore significant safety implications, particularly regarding the airbag system's reliability in crash situations.
Severity signals: 3 crash, 0 fire, 5 injury reports
Owner complaints3
VEHICLE SPEED CONTROL
Owners of the 2024 Mazda CX-5 report issues related to unexpected vehicle acceleration and cruise control behavior. One incident involves unintended acceleration while entering a garage, resulting in a crash at around 10,000 miles, though no injuries were reported. Another owner describes sporadic increases in engine RPMs when shifting from reverse to park, which they have noticed about four times, potentially linked to winter conditions. Additionally, complaints highlight that the Adaptive Radar Cruise Control system does not activate brake lights when the vehicle slows down to match the speed of a car ahead, leading to near collisions. These issues suggest potential safety implications, especially concerning the vehicle's interaction with other drivers on the road.
Severity signals: 1 crash, 0 fire, 0 injury reports
