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2024 Kia Sorento VIN Check, Recalls & Reliability

The 2024 Kia Sorento has good reliability. There are 2 recalls and 35 owner complaints on file for the 2024 KIA Sorento. Severity signals include 4 crash-related complaints and 1 fire-related complaint. The most commonly reported problem areas are: Electrical System (11), Power Train (4), Structure (3).

Sorento reliability snapshot

79/100
Latest model-year reliability score
4.0/5
RepairPal rating (medium)
$533
Avg annual repair cost vs $521 category avg
#12/26
Ranking in compact SUVs · better than 54% of peers

Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.

Used-car research

Research the KIA Sorento before checking the VIN

Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.

Most-reported 2024 KIA Sorento issues

Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.

  • Electrical System11
  • Power Train4
  • Structure3
  • Unknown Or Other3
  • Engine3
  • Air Bags2

Pre-purchase inspection checklist for the 2024 KIA Sorento

Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.

  • Inspect radiator for punctures or leaks
  • Test infotainment system for display and camera issues
  • Check for sunroof glass integrity and signs of shattering
  • Verify proper operation of automatic emergency braking system
  • Ensure all electrical components function correctly, including horn and windows
  • Test for transmission slippage and hesitation during acceleration
  • Check for any warning lights or error messages on the dashboard

What owners reported

2024 KIA Sorento owner complaints in detail

Owners have reported 4 crashes, 1 fire and 3 injuries to NHTSA for the 2024 KIA Sorento. These are unverified owner reports, not confirmed defect rates.

Owner complaints11

ELECTRICAL SYSTEM

Owners report several electrical system issues with the 2024 Kia Sorento, including malfunctioning sensors leading to unintended braking and steering problems, as well as infotainment and instrument panel failures. Common symptoms include loss of electrical power while driving, non-functional horns, and issues with window controls. Complaints frequently mention these problems occurring at low mileage ranges, often under 8,000 miles. Safety implications are notable, with reports of crashes linked to sensor malfunctions and a fire incident resulting in injury. Potential buyers should be aware of these issues, particularly the risk of loss of control and electrical failures.

Severity signals: 2 crash, 1 fire, 1 injury reports

Owner complaints5

ENGINE

Owners of the 2024 Kia Sorento frequently report issues with engine performance and radiator vulnerabilities. Common symptoms include loss of motive power, sluggish acceleration, and overheating due to radiator punctures. These problems often emerge at low mileages, with some occurring as early as 1,300 miles. Multiple owners describe engine-related issues such as the vehicle losing speed unexpectedly, check engine lights flashing, and violent engine shaking. There are also reports of the hybrid inverter coolant system warning activating, which can lead to complete power loss. Safety implications include the potential for unexpected loss of power while driving, though no crashes or fires are reported. This information could be crucial for potential buyers considering the Sorento's reliability and maintenance needs.

Owner complaints4

POWER TRAIN

Owners report multiple issues with the 2024 Kia Sorento's power train, including jerky movements, loss of power, and transmission slippage. Complaints frequently mention hesitation and hard shifting, particularly during low-speed upshifting, with some instances of the vehicle failing to accelerate when needed, posing potential safety risks such as near rear-end collisions. Additionally, some owners describe the engine sputtering at idle, fluctuating RPMs, and eventual propulsion loss, which can lead to the vehicle becoming unresponsive until restarted. These issues are noted across various driving conditions, though specific mileage ranges are not consistently mentioned. Safety implications include the risk of accidents due to sudden loss of power and braking issues, as described by multiple owners.

Owner complaints3

UNKNOWN OR OTHER

Owners of the 2024 Kia Sorento report several issues related to vehicle operation. Multiple complaints describe the panoramic roof glass shattering without any external impact, leading to potential loss of vehicle control. Another issue involves the vehicle unexpectedly shutting off during a U-turn, leaving the driver stranded in the road without any prior warning signs. Additionally, some owners experience problems with the vehicle's gear system, where the car fails to recognize being in park, preventing it from starting or turning off, and requiring a manual battery reset. These issues, which do not seem to be preceded by warning lights or messages, can pose safety risks, such as loss of control or being stranded in traffic. No specific mileage ranges are noted in the complaints.

Owner complaints3

STRUCTURE

Owners of the 2024 Kia Sorento frequently report issues with the vehicle's structure, particularly concerning the sunroof and trim. Multiple complaints describe the panoramic sunroof glass shattering unexpectedly, both while driving and while parked, with no apparent external cause or impact. This issue is noted to create a loud noise and poses a risk of glass falling into the car's interior, potentially endangering passengers. Additionally, owners mention problems with the trim not staying secured. These issues do not specify particular mileage ranges, but the safety implications of the sunroof incidents, such as potential injury from falling glass, are clearly noted by the owners.

Owner complaints2

AIR BAGS

Owners report issues with the airbag system in the 2024 Kia Sorento, particularly during collisions. Complaints frequently mention that airbags fail to deploy in severe accidents, including a case where a vehicle rolled over and another where a collision with a tree occurred. Typical symptoms include the absence of warning lights or messages before the airbag failure. Safety implications are significant, as these failures are associated with crashes, one resulting in an injury when the driver was ejected from the vehicle. The incidents do not specify mileage, indicating the issues may not be related to vehicle age or use.

Severity signals: 2 crash, 0 fire, 1 injury reports

Owner complaints2

VISIBILITY/WIPER

Owners report two distinct issues related to the visibility components of the 2024 Kia Sorento. One complaint describes a panoramic sunroof panel that spontaneously explodes while driving at highway speeds, which could pose a safety risk due to potential driver distraction or debris. Another owner notes a large crack appearing on the driver's side of the windshield after the vehicle was parked, with no visible chip or impact point, suggesting an unexplained stress fracture. Both incidents occur under unknown mileage conditions, but the sudden nature of these failures highlights potential concerns for visibility and safety.

Owner complaints2

EXTERIOR LIGHTING

Owners report two primary issues with the 2024 Kia Sorento's exterior lighting. One complaint describes headlights and taillights unexpectedly turning off and back on while driving at night, also affecting dashboard lights, with no prior warning or repeated occurrences. Another complaint mentions the front headlights fogging up, obstructing visibility, and awaiting dealership action for replacement approval. Both issues present potential safety risks, particularly the sudden loss of lighting while driving, although no accidents or injuries are reported. These problems occur without specific mileage or timeline patterns, but buyers should be aware of these issues when considering this vehicle.

2024 Sorento recalls (2)

Every NHTSA safety recall logged against the 2024 Sorento. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.

  1. ELECTRICAL SYSTEM, EXTERIOR LIGHTINGNHTSA 25V006000Jan 13, 2025

    Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

    Consequence: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

    Remedy

    Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

  2. ELECTRICAL SYSTEMNHTSA 24V287000Apr 23, 2024

    Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

    Consequence: A loss of power steering assist increases the risk of a crash.

    Remedy

    Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Used-market value

2024 KIA Sorento resale snapshot

57.1%estimated value retained after 5 years
192listings in the model-level benchmark

Listing benchmarks establish a market range; trim, mileage, condition, title history and prior damage determine what one vehicle is worth.

2024 KIA Sorento on the road

95,154 2024 KIA Sorento units were sold new in the US — a key signal for the size of today's used-market inventory.

How the 2024 KIA Sorento stacks up against rivals

The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.

Reliability verdict for the 2024 Kia Sorento

With an 86/100 score against a 78/100 segment average, the 2024 Kia Sorento lands above the class norm for reliability. The data points to a generally solid profile rather than a vehicle defined by frequent or wide-ranging defects.

Complaint patterns show some concentration in the electrical system, with smaller clusters in the engine and powertrain and a handful spread across other areas. That mix suggests the main reliability pressure point is electrical, while the rest of the reported issues are more dispersed and less dominant. Recall activity is limited, which supports the view that major systemic corrections have not been common.

Overall, the Sorento presents an above-average reliability outlook with a moderate-to-low buyer risk level.

What you get in a 2024 Kia Sorento report

Available title brand history
Odometer readings & rollback detection
Accident & damage records
Auction sales with photos
Open safety recalls
Theft & stolen vehicle check

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2024 Kia Sorento — Frequently asked questions

Is the 2024 Kia Sorento reliable?

With an 86/100 score against a 78/100 segment average, the 2024 Kia Sorento lands above the class norm for reliability. The data points to a generally solid profile rather than a vehicle defined by frequent or wide-ranging defects.

How many recalls does the 2024 Kia Sorento have?

2 NHTSA safety recalls have been issued for the 2024 Kia Sorento. A VIN check confirms whether any remain unrepaired on a specific vehicle.

What are the most common 2024 Kia Sorento problems?

The most-reported 2024 Kia Sorento problem areas are: Electrical System (11), Power Train (4), Structure (3).

Should I run a VIN check on a 2024 Kia Sorento?

Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2024 Kia Sorento, complementing the model-year reliability data on this page.