Owners have reported 5 crashes, 2 fires and 7 injuries to NHTSA for the 2019 Ford Fusion. These are unverified owner reports, not confirmed defect rates.
Owner complaints110
ENGINE
Owners of the 2019 Ford Fusion frequently report issues with coolant intrusion into the engine, particularly affecting the 1.5L and 2.0L EcoBoost engines. Common symptoms include engine misfires, rough idling, white smoke from the exhaust, and check engine lights, often leading to engine failure and the need for engine replacement. These issues typically arise between 60,000 and 100,000 miles, with some reports at lower mileages. Safety implications are noted, as multiple owners describe sudden power loss and overheating, which could pose risks during driving. Potential buyers should be aware of these patterns and the associated repair costs, as well as the limited coverage offered by Ford's Customer Satisfaction Programs.
Owner complaints72
POWER TRAIN
Owners of the 2019 Ford Fusion frequently report issues related to the powertrain, particularly involving flexplate failures and transmission problems. Common symptoms include sudden loss of power, inability to accelerate, and erratic shifting behavior. Complaints often mention these issues occurring around 50,000 to 130,000 miles. Safety implications are significant, with reports of sudden drivetrain failure at highway speeds and unexpected vehicle surges, which could lead to loss of control. Buyers should be aware of these recurring issues, especially regarding the flexplate and transmission components, as they may require costly repairs.
Severity signals: 0 crash, 0 fire, 1 injury reports
Owner complaints70
ELECTRICAL SYSTEM
Owners of the 2019 Ford Fusion frequently report issues with the electrical system, particularly related to the battery and charging components. Complaints commonly describe battery discharge problems, with some owners noting the battery drains if the car is not started every few days, and others experiencing complete system failures that prevent the vehicle from starting. Several owners mention recurring issues with the rear and front cameras, including black screens and unresponsive systems. Notably, two complaints involve fires linked to the hybrid system, with one incident occurring shortly after dropping a child at school, necessitating a school evacuation. These issues often arise around 30,000 to 35,000 miles, and the unavailability of parts for recall repairs is a recurring theme. Safety implications are significant, given the reports of fires and potential loss of vehicle control due to electrical failures.
Severity signals: 0 crash, 2 fire, 1 injury reports
Owner complaints50
ENGINE AND ENGINE COOLING
Owners report frequent issues with coolant intrusion in the 2019 Ford Fusion's engine, often leading to engine misfires, overheating, and the need for engine replacement. Common symptoms include the check engine light illuminating, white smoke from the exhaust, and abnormal vehicle shaking or rough idling. These problems typically emerge around 75,000 to 115,000 miles, with several cases occurring even earlier. While no crashes or fires are reported, the vehicle may enter limp mode or lose motive power, potentially affecting drivability. Used car buyers should be aware of these issues and consider checking for any related repairs or recalls before purchasing.
Owner complaints21
UNKNOWN OR OTHER
Owners report several issues with the 2019 Ford Fusion, notably involving the backup camera, which frequently freezes, displays a blue screen, or becomes unavailable when in reverse. Complaints also describe coolant leaks into engine cylinders, leading to overheating and potential fire risks, typically occurring around 60,000 to 120,000 miles. Additionally, some owners mention problems with the flex plate causing rattling noises and potential vehicle shutdowns. There is one report of a crash due to the vehicle pulling to the left, and another incident where the engine shut off unexpectedly on the interstate. These issues present safety implications, such as increased risk of crashes and engine fires, which are important considerations for prospective buyers.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints8
STEERING
Owners of the 2019 Ford Fusion frequently report issues with steering, including the steering wheel becoming stuck or stiff, particularly during left turns or while driving. Symptoms often include associated braking problems, such as brakes locking or skidding, and electronic warnings like "Electronic power steering control module fault." Multiple complaints describe incidents where the vehicle's steering and braking become difficult to manage, posing potential safety risks, especially at highway speeds. Some reports involve these issues occurring alongside other electrical problems, such as the vehicle stalling or shifting back to park unexpectedly. These issues are noted across various mileages, with some incidents occurring shortly after purchase and others after extended use.
Owner complaints5
FUEL SYSTEM
Owners report issues with the fuel system in the 2019 Ford Fusion, primarily involving problems with starting the vehicle after refueling and unintended deceleration. Complaints frequently mention the check engine warning light being illuminated and recurring difficulties in starting the car, often linked to a malfunctioning canister purge valve. These issues typically emerge around 56,000 to 130,000 miles. While no crashes or fires are reported, the loss of motive power and stalling could pose safety risks. Buyers should be aware of these fuel system concerns, especially if considering vehicles within the mentioned mileage range.
Owner complaints5
VEHICLE SPEED CONTROL
Owners of the 2019 Ford Fusion frequently report issues with the vehicle speed control system, particularly involving cruise control and acceleration. Common symptoms include sudden acceleration beyond set cruise control speeds, inconsistent adaptive cruise control detection, and run-away acceleration or deceleration when using the cruise control adjustment buttons. Complaints also describe the vehicle getting stuck in first gear and the accelerator pedal seizing, often requiring a restart to resolve. These issues typically occur at varying mileages, with some reports at under 15,000 miles and others around 8,000 miles. Safety implications include potential loss of control and near-crash situations, highlighting concerns for prospective buyers regarding the reliability of the vehicle's speed control features.
Owner complaints4
AIR BAGS
Owners of the 2019 Ford Fusion frequently report issues with the airbag system, particularly in situations involving crashes. Three out of four complaints describe incidents where the airbags failed to deploy during significant front-end collisions, resulting in injuries such as sternum fractures and back and neck injuries. These incidents occur at varying speeds, including 35 mph and 70 mph, and with vehicle mileages reported at 65,000 miles. Additionally, one owner reports an airbag warning light related to a faulty airbag module, which was not covered under warranty due to a pre-existing dent. These patterns suggest potential safety implications for used car buyers considering this model, particularly regarding airbag deployment reliability in crash scenarios.
Severity signals: 3 crash, 0 fire, 3 injury reports
Owner complaints2
SERVICE BRAKES
Owners of the 2019 Ford Fusion report issues related to the service brakes, with one complaint describing a "squishy" brake pedal that nearly reaches the floor when stopping, accompanied by a loud "pop" noise. This issue emerges without any specific warning lights and occurs at a complete stop. Another complaint, although unrelated to the brakes, mentions a misfire in cylinder #3 at low mileage, around 2,690 miles, but does not directly link to the brake system. Although the complaints do not indicate crashes or loss of control, potential buyers should be aware of the brake pedal responsiveness issue noted by owners.
