Owners have reported 5 crashes, 4 fires and 7 injuries to NHTSA for the 2023 Ford Expedition. These are unverified owner reports, not confirmed defect rates.
Owner complaints13
ELECTRICAL SYSTEM
Owners report multiple electrical system issues with the 2023 Ford Expedition. Common problems include the vehicle starting independently when turned off, instrument panels and touch screens going black while driving, and electrical components such as mirrors and windows failing to operate from the main switch. Complaints frequently mention issues occurring around 21,000 to 48,000 miles. Safety implications are noted, with one report of a vehicle fire following flood exposure and another of a sudden engine shutdown while driving, both posing potential safety risks. These patterns suggest prospective buyers should be aware of possible electrical malfunctions impacting vehicle operation and safety.
Severity signals: 0 crash, 1 fire, 0 injury reports
Owner complaints10
UNKNOWN OR OTHER
Owners report several issues with the 2023 Ford Expedition, primarily involving the vehicle's glass components and electronic systems. Complaints frequently mention panoramic sunroof and moonroof glass shattering spontaneously, sometimes while driving, with some incidents resulting in minor injuries. Additionally, multiple owners describe problems with the infotainment system, including the touchscreen intermittently failing to power on or rebooting unexpectedly, which can affect visibility and control when reversing. Other reported issues include power running boards failing to deploy, resulting in falls, and air conditioning system failures leading to unsafe cabin temperatures and compromised visibility due to window fogging. These issues appear to occur across a range of mileages, with some owners experiencing them shortly after purchase. Safety implications include potential injuries from glass breakage and reduced control due to electronic malfunctions.
Severity signals: 0 crash, 0 fire, 5 injury reports
Owner complaints8
POWER TRAIN
Owners report several power train issues with the 2023 Ford Expedition, primarily involving transmission problems. Complaints frequently mention abnormal sounds like metal-to-metal noises, hard shifting, and unexpected acceleration or deceleration, often at low speeds or during gear changes. These issues are observed both shortly after purchase and at higher mileages, such as around 18,000 miles. Some owners express safety concerns due to sudden acceleration or deceleration, which could impact vehicle control. Buyers should be aware of these recurring issues, particularly if considering a vehicle with similar mileage or usage patterns.
Owner complaints4
SERVICE BRAKES
Owners report issues with the 2023 Ford Expedition's service brakes, primarily involving electronic brake booster failures and intermittent brake slippage. Symptoms frequently described include the ABS system failure warning, brake pedals falling to the floor, and momentary loss of braking pressure, often occurring while decelerating at low speeds. Some owners note that these problems persist despite software updates or inspections, with one reporting the need for a costly brake booster replacement. These issues are noted to occur in vehicles just over a year old, with no specific mileage range provided. Safety implications are significant, with owners expressing concerns over potential accidents due to reduced braking control.
Owner complaints4
VEHICLE SPEED CONTROL
Owners of the 2023 Ford Expedition report issues with unexpected acceleration, often occurring during low-speed maneuvers such as parking or exiting a car wash. Complaints frequently mention that the vehicle accelerates independently, even when the brake pedal is depressed, and no warning lights are illuminated. Incidents are reported at mileage as low as 4,000 to around 38,000 miles, with three out of four complaints involving crashes, one of which resulted in an injury. These patterns suggest potential safety implications due to loss of control, making it a consideration for potential buyers.
Severity signals: 3 crash, 0 fire, 1 injury reports
Owner complaints3
STRUCTURE
Owners of the 2023 Ford Expedition report several structural issues, with complaints highlighting fractured door hinges and parts detaching from the vehicle. Specifically, one owner describes door hinges on the driver's side and lower front passenger's side being fractured at approximately 62,305 miles. Another issue involves the center console cup holder's chrome plating peeling and causing a finger injury, with the failure occurring around 90,691 miles. Additionally, a roof rack piece reportedly detaches while driving at highway speeds, posing a potential hazard to other vehicles. These complaints suggest structural components may fail at high mileages, potentially leading to safety risks.
Severity signals: 0 crash, 0 fire, 1 injury reports
Owner complaints2
ENGINE
Owners report that the 2023 Ford Expedition experiences engine fires, with two complaints specifically detailing incidents involving fires. Typical symptoms described include a noticeable smell of smoke inside the cabin, smoke emerging from the air vents, and flames visible from the engine compartment or wheel well. Both incidents occurred at low mileage, with one vehicle having just 6,197 miles on the odometer. The safety implications are significant, as both complaints involve fires that could pose serious risks to occupants. Buyers should be aware of these reports when considering a used 2023 Ford Expedition.
Severity signals: 0 crash, 2 fire, 0 injury reports
Owner complaints2
FORWARD COLLISION AVOIDANCE
Owners report issues with multiple driver assistance systems in the 2023 Ford Expedition, particularly involving the Adaptive Cruise Control and Automatic Emergency Braking. Complaints frequently mention that these systems fail to operate as intended, with the Adaptive Cruise Control not decelerating automatically and warning messages indicating system malfunctions. The problems are linked to software issues in the Image Processing Module A, with no permanent fix provided despite temporary recovery attempts. Symptoms typically appear around 9,000 miles, and safety implications include an increased risk of collision due to the unexpected loss of crash-avoidance features. Buyers should be aware that a software update is not expected until Spring 2025, leaving some systems potentially unreliable in the interim.
Owner complaints2
SEAT BELTS
Owners report issues with the seat belts in the 2023 Ford Expedition, specifically involving malfunctions and damage. Complaints frequently mention that the seatbelt strap locks and cannot be loosened, necessitating cutting the strap to free an occupant. Another pattern involves the third-row seat belt buckle becoming warped, which compromises the safety of child seats, although no dashboard warnings are present. These issues suggest potential safety risks, especially involving passengers in child seats. No specific mileage or timeline patterns emerge from the complaints.
Owner complaints2
SUSPENSION
Owners report issues with the 2023 Ford Expedition's suspension and parking mechanisms. One owner describes a severe suspension failure where the front passenger’s side wheel assembly detached while driving, leading to a crash involving two parked vehicles. This incident occurred at approximately 50,000 miles. Another owner reports the vehicle rolling backward into a house despite being in park, after starting the vehicle and leaving it unattended. Both complaints involve crashes, indicating potential safety implications related to loss of control and vehicle stability. These issues are critical for potential buyers to consider, especially regarding vehicle use and safety.
Severity signals: 2 crash, 0 fire, 0 injury reports
