Owners have reported 5 crashes and 5 injuries to NHTSA for the 2024 Ford Edge. These are unverified owner reports, not confirmed defect rates.
Owner complaints5
UNKNOWN OR OTHER
Owners of the 2024 Ford Edge report several issues, notably with the vehicle's trunk and sunroof. Multiple complaints mention the automatic trunk closing unexpectedly, causing physical contact with the driver. There are also reports of the sunroof or moonroof shattering without apparent cause, sometimes while driving, posing potential safety risks. Additionally, one owner describes a mold infestation throughout the vehicle, including the vent system and interior compartments, which led to health issues and financial loss. These problems are reported at various mileage levels, with one sunroof issue occurring around 19,800 miles. Potential buyers should be aware of these issues and verify the vehicle's condition before purchase.
Owner complaints5
ELECTRICAL SYSTEM
Owners report several electrical issues with the 2024 Ford Edge, with problems often occurring at low mileages around 3,000 to 5,000 miles. Multiple complaints describe the infotainment system failing to switch screens and intermittently displaying a black screen, despite repeated dealer attempts to reset the system. Additionally, one owner notes a weak horn that failed to alert another driver, resulting in a crash and significant vehicle damage. Safety implications are evident in the case of a seat heater malfunction that caused a burn injury, as well as dashboard warnings and engine issues that could pose risks while driving. These patterns suggest potential concerns for used car buyers regarding the reliability of the electrical systems in this model.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints4
POWER TRAIN
Owners of the 2024 Ford Edge frequently report issues with the power train, specifically involving unintended gear shifts and transmission problems. Complaints describe incidents where the vehicle independently shifts into reverse, leading to minor collisions, as well as difficulties in engaging gears, which require the vehicle to be restarted. Symptoms such as transmission shuddering and refusal to shift into gear are noted, typically occurring at low mileages, around 100 to 5,000 miles. Safety implications are present, including instances of unintended movement and minor crashes. These issues are significant for potential buyers to consider, particularly for vehicles with low mileage.
Owner complaints4
BACK OVER PREVENTION
Owners report recurring issues with the rearview camera in the 2024 Ford Edge, often describing the camera image as freezing or remaining on the display after shifting out of reverse. Complaints frequently mention that the camera becomes intermittently or consistently inoperable, with one incident leading to a minor crash when the camera froze, resulting in a collision with a parked vehicle. These issues are noted at mileages as low as 4,700 and up to approximately 9,000 miles. Safety implications are highlighted by the crash report, although no injuries occurred. Buyers should be aware that parts for related recall repairs are reportedly unavailable, which may delay resolution of these issues.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints3
AIR BAGS
Owners report that the air bags in the 2024 Ford Edge fail to deploy during crashes, as described in three separate incidents involving collisions. Complaints frequently mention the absence of air bag deployment in situations where the vehicle experienced significant impacts, including a storefront collision, a side impact, and a multi-vehicle crash. These incidents occur at low mileages, ranging from 3,000 to 6,000 miles. Safety implications are evident, with two of the incidents involving injuries and all three resulting in crashes. Buyers should be aware of these reports when considering the 2024 Ford Edge, particularly concerning the air bag system's reliability in crash scenarios.
Severity signals: 3 crash, 0 fire, 2 injury reports
Owner complaints3
SEATS
Owners of the 2024 Ford Edge report issues with the seats, particularly with the headrests, power seat motor, and rear bench seat. Complaints frequently mention that the front headrests are not adjustable forward or backward, causing discomfort as they push the driver's head downward. Another issue involves the driver's side power seat motor making grinding noises, with concerns that it may fail, potentially affecting the driver's ability to adjust the seat for safe driving. Additionally, owners describe the rear bench seat as loose, with noticeable movement that raises safety concerns when installing a car seat. These issues have been reported at low mileages, around 2,000 miles, indicating they may arise early in the vehicle's life.
Owner complaints2
STRUCTURE
Owners report issues with the hands-free liftgate operation on the 2024 Ford Edge, specifically related to the sensitivity of the foot-activated sensor. Complaints frequently mention the liftgate closing unexpectedly when users are loading or unloading cargo, leading to minor injuries such as bruises. The closing warning tone is described as inadequate, especially in noisy environments. These issues are noted within the first month of ownership, suggesting they may occur early in the vehicle's lifecycle. Safety implications include the potential for injury if the liftgate closes on a person or if a child is present during unintended operation.
Severity signals: 0 crash, 0 fire, 1 injury reports
Owner complaints2
STEERING
Owners report issues with the steering system of the 2024 Ford Edge, primarily involving a loss of power steering. Complaints frequently mention that the steering becomes very hard to maneuver, with one owner noting a warning message indicating steering failure while driving on the expressway. Another owner describes the steering locking up at intersections, nearly causing an accident. The issues appear to be related to electrical or software malfunctions, as one owner indicates a dealer reset the system to address the problem. These steering failures pose significant safety implications, particularly in situations requiring quick or precise steering maneuvers.
Owner complaints2
EXTERIOR LIGHTING
Owners of the 2024 Ford Edge report issues with the exterior lighting, specifically involving the right rear taillight assembly detaching while driving and problems with the backup camera's image quality. The taillight issue occurs without apparent cause, while the backup camera consistently produces a dim and unclear image, particularly noticeable at night, despite attempts to adjust screen brightness. The backup camera problem is observed from the vehicle's initial use, with one owner noting it at just 850 miles. No safety warnings or malfunctions are indicated on the vehicle's display, and there are no reports of crashes or injuries related to these issues. Buyers should be aware of these potential lighting and visibility concerns when considering this model.
Owner complaints2
LATCHES/LOCKS/LINKAGES
Owners report issues with the liftgate and rear hatch of the 2024 Ford Edge. Complaints frequently mention the liftgate opening independently when touched at the bumper and closing unexpectedly, which has resulted in minor injuries. Another reported issue is the rear hatch failing to latch securely, particularly when the vehicle is parked on an uneven surface. These issues are observed around 5,996 to 7,000 miles. No warning lights accompany these symptoms, and the vehicles have been deemed by dealers to be operating as designed, with no repairs made. There are no reports of crashes, fires, or loss of control associated with these complaints.
