Owners have reported 6 crashes and 7 injuries to NHTSA for the 2018 Chrysler 300. These are unverified owner reports, not confirmed defect rates.
Owner complaints63
ELECTRICAL SYSTEM
Owners report that the 2018 Chrysler 300 frequently experiences issues with the delamination of the LCD touchscreen, leading to erratic behavior such as random beeping, changes in air temperature settings, and loss of control over navigation and radio functions. Complaints often describe the screen making unsolicited phone calls and activating features like defrost, which can distract the driver and impair visibility. These issues are typically observed around 20,000 miles and are associated with safety risks, including potential crashes due to distraction. Additionally, some owners mention problems with the factory-installed backup camera failing to display images, further impacting rearward visibility. Buyers considering a used 2018 Chrysler 300 should be aware of these commonly reported electrical system issues and their potential safety implications.
Owner complaints30
UNKNOWN OR OTHER
Owners report frequent issues with the 2018 Chrysler 300's infotainment system, specifically the LCD screen delaminating, which leads to erratic control over features like the radio, air conditioning, navigation, and phone connectivity. Symptoms include random beeping, uncontrolled temperature changes, unexpected navigation inputs, and repeated phone calls, which are highly distracting for drivers. Complaints commonly mention these problems starting around 29,000 to 85,000 miles. The distraction caused by these malfunctions poses a potential safety risk, as drivers are forced to divert attention to manage the erratic system behavior. Buyers considering this model should be aware of the widespread nature of these infotainment issues as documented by multiple owners.
Owner complaints16
POWER TRAIN
Owners of the 2018 Chrysler 300 frequently report issues with the power train, particularly concerning the transmission. Common symptoms include the vehicle jerking or surging when shifting gears, grinding noises, and the transmission slipping in and out of gear. Several complaints describe the vehicle stalling or losing power unexpectedly, sometimes while driving at highway speeds, which poses potential safety risks. These issues often occur at various mileage points, with some reports mentioning problems as early as 5,400 miles. Additionally, some owners mention electrical faults that may be related to the power train, such as problems with the powertrain control module or electronic stability control.
Owner complaints13
AIR BAGS
Owners of the 2018 Chrysler 300 frequently report issues related to the airbag system, including non-deployment during crashes and persistent airbag warning lights. Complaints often mention door panel warping, which may interfere with airbag functionality and door locking mechanisms. Crashes involving this model sometimes result in airbag non-deployment, with reported injuries in incidents occurring at various speeds, including highway conditions. These issues are noted across a range of mileages, with some incidents reported as early as 4,000 miles. Potential buyers should be aware of these airbag concerns, particularly given the reported injuries and instances of airbag system failure during accidents.
Severity signals: 3 crash, 0 fire, 4 injury reports
Owner complaints4
EXTERIOR LIGHTING
Owners report recurring issues with the headlight assemblies of the 2018 Chrysler 300, with multiple complaints describing headlights failing to function. Symptoms include complete headlight failure, with one owner noting repeated failures within six months of replacement. Another owner mentions moisture inside the headlight assembly, leading to malfunction. The cost of repairs is significant, with owners citing expenses over $1,400 for parts and labor. One complaint involves a crash, but it is not directly attributed to headlight failure. These issues typically arise after a few years of ownership, posing potential safety risks due to impaired nighttime visibility.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints4
BACK OVER PREVENTION
Owners report issues with the back-up camera system in the 2018 Chrysler 300, frequently describing problems with the rearview camera becoming inoperable or the display screen showing distortion. Typical symptoms include a pixilated or blank screen when the vehicle is in reverse, with some owners also noting screen delamination. These issues are noted at various mileages, ranging from approximately 57,000 to 90,000 miles. While no safety incidents such as crashes or loss of vehicle control are mentioned, the inability to rely on the back-up camera could impact reversing safety. Buyers considering this model should be aware of these potential electronic display issues, especially in vehicles with mileage within the reported range.
Owner complaints3
VISIBILITY/WIPER
Owners report two primary issues with the visibility systems of the 2018 Chrysler 300. First, multiple owners describe windshield wipers activating unexpectedly when using the turn signal, which can be distracting and potentially hazardous during driving maneuvers. In some cases, the wipers fail to turn off, requiring the removal of the fuse to stop them. Second, there is a report of a panoramic sunroof spontaneously shattering while driving, resulting in glass scattering inside the vehicle. These issues are noted without specific mileage, but the unexpected activation of wipers and sunroof failure are mentioned as significant safety concerns by the owners.
Owner complaints2
SUSPENSION
Owners of the 2018 Chrysler 300 report issues related to the suspension, specifically mentioning abnormal clunking noises while driving. One complaint describes this noise accompanied by the vehicle sliding, which led to a diagnosis of needing to replace the strut and strut mount. This issue is noted at a low mileage of approximately 2,000 miles. The complaints do not indicate any crashes or fires, but the sliding suggests a potential safety concern regarding vehicle control. Used car buyers should be aware of these early suspension issues and consider inspecting the struts and mounts during their evaluation.
Owner complaints2
STRUCTURE
Owners of the 2018 Chrysler 300 frequently report issues with the interior door panels becoming unsecured and separating from the door frame. Typical symptoms include the door panels lifting away, which in one case prevented a driver from opening the door and required climbing over the center console to exit the vehicle. These issues are noted around 38,000 miles, suggesting a potential timeline for occurrence. Safety implications are highlighted, as owners express concern about the possibility of door panels ejecting during a collision, posing a hazard to occupants. These reports provide useful context for potential buyers, indicating a need to inspect the door panels for security and fit.
Owner complaints2
WHEELS
Owners of the 2018 Chrysler 300 report issues related to the wheels, with one complaint involving a crash and injuries. A specific problem involves the front passenger side wheel, which in one instance continued to move in a straight line during a low-speed turn, leading to a collision with a curb. Another incident describes the wheel detaching from the vehicle while making a turn at 35 mph, resulting in damage to the vehicle and injuries to the driver. These issues are reported at low mileage, around 700 miles. Safety implications are significant, including loss of control and physical injuries, which potential buyers should consider.
Severity signals: 1 crash, 0 fire, 2 injury reports
