Owners have reported 3 crashes, 1 fire and 5 injuries to NHTSA for the 2024 Chevrolet Equinox. These are unverified owner reports, not confirmed defect rates.
Owner complaints55
VISIBILITY/WIPER
Owners of the 2024 Chevrolet Equinox frequently report issues with severe glare on the windshield caused by reflections from the dashboard, particularly in bright sunlight. This glare often obstructs visibility, making it difficult to see pedestrians, road hazards, and other vehicles. Some owners note that the problem is exacerbated by the textured pattern of the dashboard, and a few mention additional visibility challenges due to deeply tinted side windows. Safety implications are evident, with some owners describing near-miss incidents and the need to take precautionary measures, such as wearing polarized sunglasses or covering the dashboard. These complaints do not specify mileage but consistently describe the issue as occurring under sunny conditions.
Owner complaints15
UNKNOWN OR OTHER
Owners of the 2024 Chevrolet Equinox report several recurring issues, predominantly related to dashboard glare and electronic malfunctions. Multiple complaints highlight severe glare from the dashboard reflecting onto the windshield, impairing visibility, particularly in bright sunlight, which could pose a safety risk. Additionally, issues with the turn signal stalk are noted, where it may incorrectly activate the opposite signal after a turn, leading to potential confusion for other drivers. Electronic system malfunctions are also described, with reports of infotainment and instrument cluster failures, including black screens and delayed responses, often occurring shortly after vehicle startup. These issues are reported at various mileages, with some owners experiencing them soon after purchase, raising concerns about the vehicle's reliability and safety.
Owner complaints14
ELECTRICAL SYSTEM
Owners report several electrical system issues with the 2024 Chevrolet Equinox, including problems with the infotainment system overheating and malfunctioning, frequently freezing or displaying errors, and causing distractions while driving. Complaints often describe the dashboard and electronic displays going dark or rebooting unexpectedly, sometimes at highway speeds, which can result in loss of navigation and other controls. Some owners experience random engagement of automatic emergency braking and electric brake failures, leading to abrupt stops and potential safety risks. Notably, one report involves a fire linked to the seat warmer, with two individuals suffering emotional distress. These issues typically arise within the first few months of ownership or at low mileage, with some vehicles having less than 5,000 miles when problems occur.
Severity signals: 0 crash, 1 fire, 2 injury reports
Owner complaints12
SERVICE BRAKES
Owners report that the 2024 Chevrolet Equinox experiences issues with both automatic and manual braking systems. Complaints frequently mention unexpected activation of Automatic Emergency Braking (AEB) while reversing, often with no apparent obstacles, causing sudden stops. Several owners describe manual brake failures where the brake pedal becomes unresponsive, sometimes leading to crashes, with incidents occurring at mileages as low as 100 and around 3,000 miles. Safety implications include two reported crashes, with one resulting in injuries. These patterns suggest potential risks related to the reliability of both the AEB and traditional braking systems, which may concern potential buyers.
Severity signals: 2 crash, 0 fire, 2 injury reports
Owner complaints10
FORWARD COLLISION AVOIDANCE
Owners of the 2024 Chevrolet Equinox frequently report issues with the forward collision avoidance system, particularly phantom braking occurrences where the automatic emergency braking (AEB) engages without any apparent obstacles. Typical symptoms include abrupt and forceful braking while driving at low speeds or in stop-and-go traffic, sometimes leading to near-collisions or traffic disruptions. Some complaints indicate that these issues arise shortly after purchase or following a software update, while others do not specify mileage. Safety implications are noted, with reports of near-whiplash effects and incidents of vehicles coming to a complete stop unexpectedly, posing a risk of accidents. Additionally, some owners describe system malfunctions where the Super Cruise feature disengages, causing sudden braking and loss of steering control.
Owner complaints8
POWER TRAIN
Owners report that the 2024 Chevrolet Equinox frequently experiences sudden power loss while driving, often entering a "low power" or "limp" mode. Symptoms include unexpected deceleration to around 35 mph, inability to accelerate, and complete vehicle shutdowns, often accompanied by the check engine light. These issues have occurred at various mileages, with some vehicles affected at approximately 18,000 miles. Safety implications are significant, with multiple reports of near-collisions due to abrupt speed reductions in traffic. Additionally, some owners describe problems with the transmission not engaging in any gear, leading to potential danger in traffic situations.
Owner complaints5
EXTERIOR LIGHTING
Owners report that the 2024 Chevrolet Equinox has issues with snow accumulation in the recessed headlamp wells, which reduces visibility during winter driving conditions. Multiple complaints describe the need to manually clear snow from the headlights, as the LED lights do not generate enough heat to melt the snow. Additionally, there are mentions of dashboard glare affecting visibility and instances where the vehicle's display screens go blank, affecting access to speed and vehicle information. While no crashes are reported, the symptoms suggest potential safety risks, particularly in adverse weather conditions or dense traffic. The specific mileage at which these issues occur is not detailed in the complaints.
Owner complaints5
STEERING
Owners report a recurring issue with the 2024 Chevrolet Equinox where the turn signal stalk, after completing a right turn, inadvertently activates the left turn signal for a few blinks. This behavior, described as the stalk "bouncing" back too forcefully, causes confusion among drivers and could potentially mislead other road users. The problem is noted to occur frequently, sometimes daily, and is not resolved by replacing the stalk, as per some owners' experiences. Safety implications include the risk of misleading other drivers, although no accidents have been directly reported. The complaints do not specify mileage, but the issue appears in multiple instances across different vehicles, suggesting a broader pattern.
Owner complaints4
FUEL/PROPULSION SYSTEM
Owners report issues with the 2024 Chevrolet Equinox's fuel and propulsion system, particularly involving the fuel pump and battery pack. Complaints frequently mention sudden power loss, with one owner experiencing this at 18,000 miles and another at just 800 miles. Symptoms include the vehicle slowing down unexpectedly, engine power loss warnings, and in one case, a burning smell. These issues sometimes require fuel pump or fuel pump control module replacement. Safety concerns arise as multiple owners describe losing power in traffic, which poses a risk of collisions. A prospective buyer should be aware of these potential issues, particularly the risk of power loss during driving.
Owner complaints3
ENGINE
Owners of the 2024 Chevrolet Equinox report issues primarily related to the high-pressure fuel pump and check engine warning lights. Complaints frequently mention sudden engine power reduction, with one owner describing a dangerous situation where the vehicle slowed abruptly from 70 MPH to 30 MPH without prior warning, creating a safety risk. Another owner reports a check engine light due to a leaking air hose at approximately 10,000 miles, with parts unavailable for immediate repair. The issues emerge around 10,000 to 15,000 miles, with some owners experiencing additional complications such as a faulty catalytic converter and needing computer re-flashes. These problems suggest potential safety implications due to unexpected power loss and limited repair options.
