Common problems
Buick Encore GX Common Problems
We grouped the top NHTSA owner-complaint categories across 7 Buick Encore GX model years, then counted how often each issue recurs. The result shows patterns worth inspecting without pretending every vehicle will have them.
Data updated July 2026
- Owner complaints
- 210
- Top recurring issue
- Power Train
- Crash reports
- 7
- Fire reports
- 1
7 model years
6 affected years
Owner-reported severity signal
10 injuries · 0 deaths
Pattern overview
Most reported Buick Encore GX problem categories
Power Train
47complaints representedAppears among the leading issues for 6 model years; highest in 2020.
Electrical System
40complaints representedAppears among the leading issues for 6 model years; highest in 2024.
Unknown Or Other
29complaints representedAppears among the leading issues for 6 model years; highest in 2020.
Engine
23complaints representedAppears among the leading issues for 6 model years; highest in 2021.
Steering
9complaints representedAppears among the leading issues for 3 model years; highest in 2023.
Service Brakes
16complaints representedAppears among the leading issues for 2 model years; highest in 2020.
Engine And Engine Cooling
6complaints representedAppears among the leading issues for 2 model years; highest in 2021.
Exterior Lighting
2complaints representedAppears among the leading issues for 1 model year; highest in 2023.
Fuel Propulsion System
2complaints representedAppears among the leading issues for 1 model year; highest in 2022.
Air Bags
1complaints representedAppears among the leading issues for 1 model year; highest in 2025.
What owners reported
Issue summaries by Buick Encore GX model year
POWER TRAIN
Owners report two primary issues with the 2020 Buick Encore GX's power train. The most common problem involves the "Shift to Park" message displaying even when the vehicle is already in park, preventing the car from turning off and sometimes leading to battery drain. This issue often requires shifter assembly replacement, with reports of it occurring around 24,000 to 34,643 miles. Another significant issue involves transmission failures, with symptoms such as stalling, loss of acceleration, and unintended lurching. Some owners mention that these problems have led to dangerous situations, such as stalling in intersections or rolling into traffic. Buyers should be aware of these potential issues, especially in vehicles with mileage around 9,529 to 59,823 miles, and consider the potential safety implications and repair costs.
ELECTRICAL SYSTEM
Owners report frequent issues with the electrical system of the 2024 Buick Encore GX, primarily involving the instrument panel and infotainment screen going blank. Typical symptoms include the instrument cluster display and infotainment system screen intermittently turning off, with some owners noting the display becomes hot or flickers before failing. These problems often occur in vehicles with mileage ranging from 1,246 to over 55,000 miles. Additionally, there are reports of door locks malfunctioning, failing to activate either from door switches or key fobs. Safety implications include the inability to view critical driving information such as speed and fuel levels, though no crashes or loss of control incidents are reported.
POWER TRAIN
Owners of the 2022 Buick Encore GX frequently report issues with the gear shifter not recognizing when the vehicle is in park. Typical symptoms include a "Shift to Park" message on the dashboard, the vehicle failing to shut off, and the radio and warning chimes continuing to operate. These issues are often reported at mileages ranging from approximately 10,150 to 60,000 miles. Some owners express concerns about potential safety risks, such as the vehicle rolling unexpectedly or remaining in accessory mode, which could lead to unintended movement. Parts to address the issue, such as the shifter and connector, are often on backorder, complicating timely repairs.
SERVICE BRAKES
Owners report several issues with the 2020 Buick Encore GX's brake system. Complaints frequently mention brake failure, with the pedal traveling to the floor and the vehicle failing to stop, sometimes resulting in crashes. Symptoms often include grinding noises, spongy brakes, and persistent abnormal sounds, particularly when reversing. These issues are reported at various mileages, ranging from as low as 1,251 miles to over 100,000 miles. Safety implications are highlighted by two crash incidents, one involving an injury, and multiple owners express concerns about the lack of available recall remedies for the brake system.
Severity signals: 2 crash, 0 fire, 1 injury reports
ENGINE
Owners of the 2021 Buick Encore GX frequently report issues related to the turbo and engine stalling. Complaints often describe the vehicle going into "limp mode" with reduced engine power and a check engine light, commonly linked to turbo under-boost and coolant control valve problems. Some owners report sudden stalling without warning, which poses safety risks, especially in traffic. The failure mileage varies, with some incidents occurring as early as 9,000 miles. Additionally, there are reports of metal fragments from the turbo causing engine and transmission failures, with repair processes sometimes taking months and involving significant costs.
UNKNOWN OR OTHER
Owners report a recurring issue with the 2020 Buick Encore GX involving a "Shift to Park" error message, which prevents the vehicle from recognizing when it is in park. This issue often results in the inability to turn off the vehicle properly, leading to potential battery drain. Complaints frequently mention the need to repeatedly shift the gear lever or forcefully engage the park position to resolve the error temporarily. The problem is noted across various mileages, including as low as 30,600 miles. While no crashes or loss of control have been reported, the inconvenience and potential for battery depletion are significant concerns. Additionally, there are isolated reports of software anomalies affecting engine and pre-collision systems, which could impact vehicle safety features.
POWER TRAIN
Owners of the 2021 Buick Encore GX frequently report issues with the "Shift to Park" error message, which occurs when the vehicle is already in the park position, preventing the vehicle from shutting off or starting properly. This problem often requires multiple attempts to resolve and is reported at mileages ranging from approximately 17,500 to 61,000 miles. Transmission issues are also noted, with sudden transmission failure and diagnostic trouble codes indicating internal defects, especially around 66,828 miles. These failures can lead to loss of vehicle propulsion and control, posing safety risks. Buyers should be aware of these recurring issues when considering this model.
ELECTRICAL SYSTEM
Owners of the 2020 Buick Encore GX frequently report issues with the "Shift to Park" error, where the vehicle does not recognize it is in the park position, preventing the car from being turned off. This problem often requires repeated attempts to shift in and out of park to resolve. Additionally, multiple owners describe complete electrical system shutdowns, rendering windows, air conditioning, and other electronic components inoperative while driving. These issues are reported at various mileages, including vehicles with as few as 30 miles on the odometer. Safety implications are noted, such as being unable to exit the vehicle due to inoperative electronic door locks during system failures. Used car buyers should be aware of these recurring electrical issues and consider the potential impact on vehicle operability and safety.
Pre-purchase inspection
What to check on a used Buick Encore GX
When problems are reported to begin
- Powertrain failures — 13,000–14,000 miles on the 2025 model-year record
- Electrical system failures — 100–20,000 miles on the 2025 model-year record
- Electrical system failures — 1,000–55,000 miles on the 2024 model-year record
- Transmission issues — 4,000–34,500 miles on the 2024 model-year record
- Shifter assembly failure — 21,000 miles on the 2023 model-year record
- Purge pump failure — 15,000 miles on the 2023 model-year record
- Brake and steering issues — 8,000–14,000 miles on the 2023 model-year record
- Shift to Park issue — 10,000–60,000 miles on the 2022 model-year record
Buyer red flags
- Test stop/start system for consistent engine restart
- Verify engine restarts smoothly from a complete stop
- Ensure vehicle can be restarted without shifting to park
- Check for any unresolved service bulletins related to engine restart issues
- Inspect transmission for signs of failure or unusual noises
- Test infotainment system for freezing or unresponsiveness
- Check backup camera operation for black screen or distortion
- Verify charging system functionality and look for warning messages
How to interpret the counts
Complaint totals are not failure rates
A popular or older model can accumulate more complaints simply because more vehicles exist and have spent longer on the road. The categories above aggregate the counts embedded in each model year's leading issues. Use recurrence across years and severity signals to decide what to inspect; use the VIN and a mechanical inspection to judge one car.
Source trail
Where this Buick Encore GX data comes from
VinExposed combines model-level research with the vehicle-specific history you get from a VIN. Reliability scores and complaint patterns come from Auto Reliability Index's Buick Encore GX research, which analyzes NHTSA records and independent repair data.
Recall counts describe a model year, not the repair status of one car. Confirm the exact VIN with the official NHTSA recall lookup and a vehicle-history report before buying.
Buyer questions
Buick Encore GX research FAQ
What is the most common Buick Encore GX problem?
Power Train is the broadest recurring complaint category in the available model-year records, appearing among the top issues for 6 years with 47 complaints represented.
Which Buick Encore GX year has the most reported problems?
The 2020 has the largest power train count among the years where that category appears. Compare the full year record because a different year may lead on another problem category.
Do NHTSA complaints prove a Buick Encore GX has a defect?
No. Owner complaints are unverified reports and can be duplicated or influenced by sales volume and vehicle age. They are useful patterns to investigate alongside recalls, service records, inspection results and the exact VIN.
Check the actual car
Model research narrows the list. The VIN confirms the car.
Check title brands, accidents, odometer history, auction records and recall status for the specific Buick Encore GX you are considering.
