Owners have reported 2 crashes and 2 injuries to NHTSA for the 2020 Buick Enclave. These are unverified owner reports, not confirmed defect rates.
Owner complaints9
ENGINE
Owners of the 2020 Buick Enclave frequently report issues related to the exhaust system, particularly involving the separation of the mounting bracket from the front exhaust pipe, which often results in holes in the exhaust. These issues lead to symptoms such as rattling noises, strong exhaust smells, and potential entry of exhaust fumes, including carbon monoxide, into the passenger cabin. Several complaints indicate that these problems are similar to those in other model years, yet are not covered under the same recalls or service bulletins. Additionally, one owner reports significant engine-related problems, including oil leaks and a need for engine replacement, accompanied by symptoms like low-oil notifications and sudden acceleration. The safety implications of these issues include the risk of exhaust fumes entering the cabin, which could pose a health hazard to occupants.
Owner complaints9
ELECTRICAL SYSTEM
Owners report frequent issues with the electrical system of the 2020 Buick Enclave, particularly involving unexpected engine shutdowns while driving, which some describe as a serious safety hazard. Symptoms include the vehicle going into emergency park mode, complete power loss, and difficulties with the transmission shifting into park. These problems often occur around 28,500 to 116,834 miles. One incident involved a crash due to the rear liftgate failing to latch, causing cargo to exit the vehicle. Additionally, some owners experience infotainment and OnStar connectivity issues, as well as inaccurate tire pressure monitoring. These complaints suggest potential safety risks and reliability concerns for prospective used car buyers.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints7
UNKNOWN OR OTHER
Owners report several issues with the 2020 Buick Enclave, with a notable pattern involving exhaust system failures. Multiple complaints describe exhaust leaks and broken brackets, often occurring around 31,500 miles, leading to increased noise and emissions warning codes. Additionally, some owners experience water leaks from the ceiling, particularly affecting the driver seat, which can lead to safety concerns such as distraction while driving. There are also isolated incidents of the sunroof glass exploding without prior damage and recurring breakage of the rear sunshade clip. These reports highlight potential safety implications and repair costs, which prospective buyers should consider.
Owner complaints6
POWER TRAIN
Owners of the 2020 Buick Enclave frequently report issues with the power train, particularly involving transmission malfunctions and excessive oil consumption. Common symptoms include the vehicle abruptly shifting into park while driving, jerking during acceleration, and the transmission locking up in park or drive. These issues often occur at low mileages, with one report noting problems as early as 2,000 miles. Safety concerns are evident, with one incident involving a crash and injury following unintended acceleration. Potential buyers should be aware of these recurring transmission problems and the associated safety risks.
Severity signals: 1 crash, 0 fire, 2 injury reports
Owner complaints2
ENGINE AND ENGINE COOLING
Owners of the 2020 Buick Enclave report issues related to the engine and engine cooling systems. Complaints frequently mention abnormal sounds, such as a ticking noise from under the hood, and unusual exhaust odors inside the cabin. In some cases, these symptoms are linked to a cracked flex pipe bracket and catalytic converter damage, with one report noting a clogged catalytic converter. Additionally, owners describe the vehicle jerking and vibrating, with warning lights illuminating during these events. These issues are reported around 52,580 miles, with no mention of crashes or loss of control, although the presence of warning lights and vibrations may suggest potential operational concerns.
Owner complaints2
STEERING
Owners report issues with the steering system of the 2020 Buick Enclave, particularly involving the steering wheel locking while turning and a loss of power steering. Complaints frequently mention warning messages such as "Service ESC", "Park Assist Off", and "Steering Assist is Reduced Drive with Care", along with illuminated stability control lights. One owner describes multiple repair attempts over several months starting in October 2023, including software reprogramming and component replacements like the battery and steering rack, but the issue persists. The described problems occur unpredictably, posing potential safety risks, especially in urban traffic conditions. Buyers should be aware of these steering issues, as they may affect vehicle control and safety.
Owner complaints2
SERVICE BRAKES
Owners report issues with the braking system in the 2020 Buick Enclave, specifically noting a grinding noise when the brakes are applied. One complaint describes a situation where the anti-lock braking system appears to malfunction, making it difficult to stop the vehicle effectively. This issue surfaced immediately after purchase, suggesting it may occur at low mileage, though specific mileage is not detailed. The reported symptoms include noise and potential difficulty in stopping, which could imply a safety risk, especially for families using the vehicle for regular transportation. Buyers considering a used 2020 Buick Enclave should be aware of these braking concerns and consider having the braking system inspected prior to purchase.
Owner complaints2
FUEL SYSTEM
Owners of the 2020 Buick Enclave report issues related to the fuel system, specifically involving the evaporative emission system and the fuel tank sensor. Common symptoms include the check engine warning light illumination, difficulty starting the vehicle, and fluctuating instrument cluster gauges, particularly after refueling. One owner also describes a sudden deceleration from 75 mph to 20 mph accompanied by a transmission message, indicating potential safety concerns. The issues are noted at approximately 7,100 to 42,000 miles, with some failures persisting despite parts replacement. These patterns suggest potential reliability concerns for prospective buyers, especially regarding fuel system components.
Owner complaints2
SEAT BELTS
Owners of the 2020 Buick Enclave report issues with the driver's seat belt failing to latch properly. Complaints frequently mention difficulty in securing the seat belt, with some owners needing to attempt multiple insertions before the latch engages, while others report being unable to secure the seat belt at all. These issues are described without specific mileage or timelines, suggesting they may occur regardless of vehicle age or usage. The inability to securely fasten the seat belt presents a significant safety concern, as it could impact driver and passenger safety in the event of an accident. Used car buyers should be aware of these seat belt latching problems when considering this model.