Owners have reported 10 crashes and 8 injuries to NHTSA for the 2018 Toyota Prius. These are unverified owner reports, not confirmed defect rates.
Owner complaints6
UNKNOWN OR OTHER
Owners of the 2018 Toyota Prius report several issues related to the infotainment and safety systems. Multiple complaints describe the stereo rebooting when connected to a phone for calls or audio playback, occurring within the first weeks of ownership. Additionally, issues with the pre-collision system are noted, with one owner stating it fails to activate in close-call situations, while another describes it engaging unexpectedly, causing a sudden stop. A safety concern is highlighted by an incident where the moonroof explodes, resulting in injury from glass shards. These reports do not specify mileage but suggest potential safety risks and inconvenience for prospective buyers.
Severity signals: 0 crash, 0 fire, 1 injury reports
Owner complaints5
AIR BAGS
Owners of the 2018 Toyota Prius report issues with airbag functionality, with multiple complaints involving airbag warning lights and deployment failures. A common symptom includes the airbag light being illuminated, and in one case, an OBD2 scan revealed a broken wire in the driver's seat belt buckle. Crashes are reported in three instances, with airbags failing to deploy in two significant collisions at speeds of 25-65 mph, resulting in injuries. Another complaint describes airbags deploying prematurely at low speed, causing further accidents and injuries. These issues are reported at mileages around 70,000, highlighting potential safety implications for buyers considering this model.
Severity signals: 3 crash, 0 fire, 4 injury reports
Owner complaints5
EXTERIOR LIGHTING
Owners report that the 2018 Toyota Prius experiences issues with the automatic high beam system, which frequently fails to operate correctly. Typical symptoms include the system intermittently cutting out, failing to re-engage, or being delayed in activating after encountering bright oncoming headlights, particularly in adverse weather conditions like rain. Some complaints highlight that this malfunction may be linked to the vehicle's camera sensor on the windshield. There are no reported incidents of crashes or loss of control, but the inability to use high beams effectively on dark roads poses potential safety risks, especially in rural areas where visibility is crucial. These issues appear to occur regardless of mileage, as they are mentioned by owners shortly after purchase and continue despite multiple service visits.
Owner complaints5
VISIBILITY/WIPER
Owners report frequent issues with windshield cracking in the 2018 Toyota Prius, often describing cracks forming spontaneously without impact from objects. Complaints frequently mention the cracks developing during normal driving or while the vehicle is parked, with some incidents occurring shortly after windshield replacement. The cracks often spread significantly, affecting visibility and necessitating costly replacements. One owner reports that a moonroof explosion led to an injury, highlighting a potential safety concern. These issues appear across various timelines, with some occurring within months of ownership or replacement, suggesting a pattern that prospective buyers should consider.
Severity signals: 0 crash, 0 fire, 1 injury reports
Owner complaints4
ELECTRICAL SYSTEM
Owners report several electrical system issues with the 2018 Toyota Prius. Common problems include faulty driver door lock actuators, which can prevent quick vehicle entry, and error codes related to the check engine light and collision sensor system, potentially linked to a failing 12V battery. A unique battery design for certain models complicates replacement, as no compatible OEM or aftermarket options are available. Some owners experience hybrid system failures during extended drives, leading to warnings about power steering and brake shutdowns, which pose safety concerns. These issues often occur under warranty but may incur diagnostic fees, and they highlight potential operational and safety challenges for used car buyers.
Owner complaints4
POWER TRAIN
Owners of the 2018 Toyota Prius report issues related to the power train, including unintended gear shifts and acceleration problems. Complaints frequently mention the vehicle shifting from drive or reverse to neutral unexpectedly, especially during transitions such as moving from a stop or when navigating inclines. Additionally, some owners describe the car failing to accelerate despite pressing the gas pedal, often occurring in hot weather with the air conditioning in use. There is also a report of sudden acceleration leading to a crash, resulting in vehicle damage and minor injuries. These issues typically arise without prior warning lights or messages, posing potential safety risks, especially in traffic or parking situations.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints4
STRUCTURE
Owners of the 2018 Toyota Prius report several structural issues. A recurring problem involves the spontaneous explosion of the sunroof while driving, as one owner experienced at freeway speeds, which could pose a safety risk if the sunroof shade is not closed. Another common issue is the detachment of the heat shield near the storage battery, which is reportedly held by plastic pins and can become loose over speed bumps, resulting in the need for makeshift repairs until replacement parts are available. Additionally, two incidents involve unintended acceleration leading to crashes, with one owner describing a failure to stop while parking and another experiencing sudden acceleration in reverse, resulting in property damage and a total loss of the vehicle. These incidents highlight potential safety concerns, especially related to loss of control during low-speed maneuvers.
Severity signals: 2 crash, 0 fire, 0 injury reports
Owner complaints3
SERVICE BRAKES
Owners of the 2018 Toyota Prius report issues with the service brakes, including sudden acceleration and brake failure in low-speed, heavy traffic situations. Two complaints involve crashes where the brakes reportedly did not respond, despite attempts to apply them, with one incident resulting in a collision with another vehicle. These incidents occurred around 39,000 to 40,063 miles. Another owner describes a persistent high-pitched noise when depressing the brake pedal, even after a brake booster replacement, which the dealer claims is a normal characteristic of the vehicle. Safety implications are noted with the crashes, though no injuries or fires are reported.
Severity signals: 2 crash, 0 fire, 0 injury reports
Owner complaints2
SEATS
Owners of the 2018 Toyota Prius report issues with the seats, including movement during a collision and discomfort leading to back pain. In one incident, a crash involving a rear-end collision with a large vehicle resulted in the driver's seat moving forward and backward, causing the driver to hit their knee and head, and preventing pedal access post-impact. Another owner describes experiencing severe back pain attributed to the design of the driver's seat, suggesting discomfort over time. These complaints highlight potential safety implications, particularly in crash scenarios, and suggest that some drivers may find the seats uncomfortable during regular use.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints2
VEHICLE SPEED CONTROL
Owners of the 2018 Toyota Prius report issues related to unintended acceleration. One complaint describes a crash resulting from the vehicle accelerating unexpectedly and colliding with a parked car; this incident occurred at approximately 6,000 miles. Another owner recounts a situation where the vehicle accelerated on its own during a series of turns, with the brakes reportedly locking and the driver struggling to regain control. Both complaints highlight significant safety implications, including loss of control and potential for accidents. These reports suggest that buyers should be aware of potential speed control issues in this model, especially at lower mileage.
Severity signals: 1 crash, 0 fire, 0 injury reports
