Owners have reported 9 crashes and 7 injuries to NHTSA for the 2018 Toyota C-HR. These are unverified owner reports, not confirmed defect rates.
Owner complaints193
POWER TRAIN
Owners of the 2018 Toyota C-HR frequently report issues with the Continuously Variable Transmission (CVT), particularly involving premature failure of the transmission bearing. Symptoms commonly described include a loud humming or whining noise that intensifies with acceleration, and in some cases, a complete loss of propulsion. These issues are typically reported around 80,000 to 100,000 miles. Multiple complaints note the absence of warning lights prior to failure, and some mention a potential safety hazard due to sudden power loss, with three reports involving crashes and two injuries. Buyers considering a used 2018 C-HR should be aware of these patterns, the potential high repair costs, and the absence of a recall in the U.S. despite similar issues being addressed in Canada.
Severity signals: 3 crash, 0 fire, 2 injury reports
Owner complaints32
UNKNOWN OR OTHER
Owners of the 2018 Toyota C-HR report frequent issues with the CVT transmission, often describing sudden transmission failure without prior warning. Common symptoms include a loud humming or whirring noise, difficulty accelerating, and the vehicle becoming immobile. Complaints typically occur around or before 100,000 miles, with some reports of failure as early as 80,000 miles. Safety implications are noted, as the sudden loss of power can leave drivers stranded or unable to maneuver in traffic. Prospective buyers should be aware of these transmission issues and the potential for costly repairs.
Owner complaints21
ELECTRICAL SYSTEM
Owners report several electrical system issues with the 2018 Toyota C-HR. A common problem involves the vehicle unexpectedly shutting off while driving, often linked to blown fuses, with some owners needing frequent fuse replacements. Another frequent issue is the malfunction of the electronic parking brake, which can become stuck in an engaged position, hindering brake servicing and potentially affecting vehicle safety. Complaints also include dashboard warning lights illuminating randomly, sometimes accompanied by loss of power or vehicle control. These problems often occur at various mileage points, with some incidents reported as early as 9,000 miles. Safety implications are noted, including instances where vehicles stop suddenly in traffic, posing risks of accidents.
Owner complaints14
ENGINE
Owners report recurring transmission issues in the 2018 Toyota C-HR, with many describing symptoms such as loud whining, humming, or grinding noises, and noticeable vehicle jerking or shaking. These problems often emerge between 60,000 and 120,000 miles, with some owners experiencing transmission failure multiple times. Complaints frequently mention transmission bearing failures, leading to significant repair costs and no support from Toyota once the vehicle is out of warranty. The described issues pose safety risks, including potential stalling and loss of vehicle control, with no prior warning lights or dashboard alerts reported by owners. Buyers considering a used 2018 C-HR should be aware of these transmission concerns and their associated safety implications.
Owner complaints11
SERVICE BRAKES
Owners of the 2018 Toyota C-HR frequently report issues related to the electronic parking brake (EPB) malfunctioning. Complaints commonly describe warning messages such as "EPB Malfunction" or "EPB Malfunction visit dealer" appearing on the dashboard, with some owners noting that their vehicles are not included in existing recalls despite experiencing similar problems. Symptoms include the parking brake not disengaging, leading to excessive wear on brake pads and rotors, and in some cases, loud screeching noises. A few owners mention that these issues occur shortly after purchase or within a few weeks, though specific mileage is not consistently reported. Safety implications are noted, with one owner experiencing vehicle movement while in park, resulting in damage to property, and another describing potential loss of control due to brake system malfunctions.
Owner complaints5
AIR BAGS
Owners of the 2018 Toyota C-HR frequently report airbag non-deployment during crashes. Complaints often describe significant vehicle impacts, including frontal collisions and side impacts, where airbags fail to deploy despite extensive damage. These incidents occur at various speeds, with mileage ranging from 372 to approximately 19,000 miles. Safety implications are notable, as multiple reports involve crashes with injuries, including fractured bones and concussions. Potential buyers should be aware of these airbag deployment issues when considering this vehicle.
Severity signals: 5 crash, 0 fire, 4 injury reports
Owner complaints4
STRUCTURE
Owners of the 2018 Toyota C-HR report issues primarily related to the vehicle's structure, with multiple complaints highlighting problems with the front bumper molding and door components. The front bumper molding is described as loosening due to warped or cheap clips, often attributed to heat exposure. Additionally, some owners experience problems with the driver's side door, such as abnormal sounds and intermittent failure of the electric lock system. These issues are reported across various mileage ranges, with one owner noting a failure around 50,000 miles. While no direct safety incidents such as crashes or fires are reported, the potential for electrical issues in the door lock system is noted as a concern by owners.
Owner complaints3
PARKING BRAKE
Owners of the 2018 Toyota C-HR report issues with the electronic parking brake, with problems occurring at various mileages ranging from approximately 28,280 to 82,607 miles. Common symptoms include warning messages related to the electronic parking brake and traction control, as well as instances where the brake system requires replacement or repair but remains problematic afterward. One complaint involves a crash where the vehicle unexpectedly reversed while in park, resulting in an injury. These reports suggest potential safety implications, particularly concerning the vehicle's ability to remain stationary when parked. Buyers considering this model should be aware of these recurring issues with the electronic parking brake system.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints3
STEERING
Owners of the 2018 Toyota C-HR frequently report issues related to electrical malfunctions affecting the steering system. Common symptoms include warnings of "Abnormal Voltage" and "Power Steering Low," with drivers experiencing a heavy or locked steering wheel, which can make controlling the vehicle difficult. These problems often occur without prior warning, sometimes leading to the vehicle shutting down unexpectedly while driving, as noted by one owner who faced this issue on a freeway entrance. Complaints often involve vehicles with relatively low mileage, around 21,000 miles, and some owners have had to replace the battery multiple times. These incidents pose potential safety risks, particularly if the vehicle loses power steering assistance while in motion.
Owner complaints3
FORWARD COLLISION AVOIDANCE
Owners of the 2018 Toyota C-HR report issues with the forward collision avoidance system, primarily involving the pre-collision system malfunctioning. Complaints frequently mention the system automatically turning off during adverse weather conditions such as snow and heavy rain. Another common issue is the inability to recalibrate sensors after windshield replacement, leading to persistent warning lights and disabled safety features like cruise control and lane departure alerts. These malfunctions often occur without prior inspection by a dealer or service center. While no accidents are reported, the deactivation of safety systems raises potential safety concerns for drivers.
