2023 Tesla Model X VIN Check, Recalls & Reliability

The 2023 Tesla Model X has mixed reliability. There are 16 recalls and 183 owner complaints on file for the 2023 Tesla Model-X. Severity signals include 16 crash-related complaints and 2 fire-related complaints. The most commonly reported problem areas are: Unknown Or Other (69), Steering (45), Electrical System (16).

Model X reliability snapshot

47/100

Latest model-year reliability score

2.0/5

RepairPal rating (overall)

Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.

Used-car research

Research the Tesla Model X before checking the VIN

Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.

Years to avoidThe weakest years and stronger alternatives Common problemsComplaint patterns across model years Recall historyNHTSA campaigns grouped by model year

Most-reported 2023 Tesla Model X issues

Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.

Unknown Or Other69
Steering45
Electrical System16
Structure11
Service Brakes6
Seat Belts5

Pre-purchase inspection checklist for the 2023 Tesla Model X

Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.

Inspect horn placement and test for ease of use in emergencies
Check second-row seat for proper latching and locking
Test automatic emergency braking for random activations
Verify proper operation of windshield wipers in rain
Inspect undercarriage for loose or missing protective panels
Test airbag system for any warning indicators or faults
Check for unintended acceleration or braking issues during test drive

What owners reported

2023 Tesla Model X owner complaints in detail

Owners have reported 16 crashes, 2 fires and 10 injuries to NHTSA for the 2023 Tesla Model X. These are unverified owner reports, not confirmed defect rates.

Owner complaints69

UNKNOWN OR OTHER

Owners of the 2023 Tesla Model X frequently report issues with the horn's placement as a small button on the steering wheel, which deviates from the traditional center horn location. This design reportedly causes difficulty in quickly locating and using the horn during emergency situations, leading to delayed responses and, in some cases, contributing to crashes. Additionally, some complaints mention problems with the vehicle's full self-driving autopilot system attempting unsafe lane changes, and issues with the garage door activation software causing unintended door movements. These issues are reported across various mileage ranges, with significant safety implications, including crashes and injuries.

Severity signals: 5 crash, 0 fire, 2 injury reports

Owner complaints45

STEERING

Owners report significant issues with the horn placement on the 2023 Tesla Model X's steering wheel, which is a capacitive touch button located on the side rather than in the center. Complaints frequently mention difficulty locating the horn in emergency situations, leading to near-miss incidents where drivers could not alert others in time. Some owners also describe problems with turn signal buttons and other steering wheel controls, which are similarly capacitive and challenging to use without looking. A few reports indicate these issues have resulted in crashes or evasive maneuvers to avoid collisions. These problems are noted by owners with varying mileage, including vehicles with as few as 300 miles, and Tesla's refusal to replace the steering wheel without charge is a common point of frustration.

Severity signals: 2 crash, 0 fire, 0 injury reports

Owner complaints16

ELECTRICAL SYSTEM

Owners of the 2023 Tesla Model X frequently report issues with the electrical system, particularly concerning the horn and turn signal controls on the steering wheel, which are described as difficult to locate and operate in emergency situations. Complaints also highlight problems with the vehicle's software and safety systems, including recurring safety restraint system errors and unreliable software updates that affect driving assist features. Several reports involve total loss of power, unintended acceleration, and malfunctioning falcon doors, with some incidents resulting in crashes and one injury. These issues typically arise at low mileages, often within the first few thousand miles, and raise significant safety implications, including potential airbag non-deployment and challenges in exiting the vehicle safely.

Severity signals: 2 crash, 0 fire, 1 injury reports

Owner complaints11

STRUCTURE

Owners report multiple issues with the 2023 Tesla Model X related to its structure. Complaints frequently mention problems with power-operated doors, particularly the falcon wing doors, which can unexpectedly close or fail to detect obstructions, leading to injuries. There are also reports of trim and undercarriage components detaching, especially during or after driving in wet conditions, with some vehicles having as few as 9,649 miles. These issues are associated with potential safety implications, such as injury from door malfunctions and the risk of damage or hazards from parts falling off. Buyers should be aware of these structural concerns when considering this model.

Severity signals: 0 crash, 0 fire, 5 injury reports

Owner complaints8

SERVICE BRAKES

Owners report multiple issues with the 2023 Tesla Model X service brakes, primarily involving sudden and unexpected braking or failure to brake when needed. Complaints frequently mention abrupt stops while using Autopilot or Full Self-Driving, sometimes leading to dangerous situations on highways or near other vehicles. Two incidents involve crashes, one during parking and another in a driveway, with injuries reported in the latter. Several owners describe the brakes failing to engage during emergency situations, and some report automatic emergency braking activating randomly, causing rapid deceleration. These issues are noted at various mileages, with one crash occurring at approximately 5,000 miles. Safety implications include potential loss of control and risk of rear-end collisions.

Severity signals: 2 crash, 0 fire, 2 injury reports

Owner complaints4

VEHICLE SPEED CONTROL

Owners report issues with unintended acceleration in the 2023 Tesla Model X, with incidents occurring both while stationary and at slower speeds. One complaint describes a crash in which the vehicle accelerated into a garage door, highlighting a significant safety concern. Another common issue is "phantom braking" during cruise control, where the vehicle unexpectedly decelerates, sometimes by twenty miles per hour, without driver intervention. These problems are noted at mileages around 8,000 to 9,000 miles. Buyers should be aware of these potential issues, especially regarding safety and control during operation.

Severity signals: 1 crash, 0 fire, 0 injury reports

Owner complaints4

FORWARD COLLISION AVOIDANCE

Owners report several issues with the 2023 Tesla Model X related to forward collision avoidance and associated systems. Complaints frequently mention problems following software updates, including non-functional cameras and GPS/navigation systems, as well as repeated failures in installing subsequent updates. Multiple owners describe the Full Self-Driving (FSD) feature as unreliable, with symptoms such as incorrect lane selection, drifting across lines, and abrupt, erroneous braking at highway speeds. These issues are noted at mileages as low as 4,200 miles, with one owner detailing a history of unresolved service visits. Safety implications include sudden braking without cause and unpredictable vehicle behavior, which could lead to potential loss of control.

Owner complaints3

AIR BAGS

Owners report recurring issues with the airbag system in the 2023 Tesla Model X, particularly involving the front passenger safety restraint system fault. Multiple complaints describe a persistent warning indicator and chimes, with faults reoccurring after temporary repairs, typically within 2-4 weeks. One owner notes this issue beginning around 30,638 miles and continuing despite several service attempts. Additionally, two crash-related complaints highlight airbags failing to deploy, with one incident involving a collision at approximately 38,000 miles. These patterns suggest potential safety risks, particularly concerning airbag reliability during collisions.

Severity signals: 2 crash, 0 fire, 0 injury reports

Owner complaints2

SEATS

Owners of the 2023 Tesla Model X report issues with the vehicle's seats, specifically highlighting problems with the second-row seat not latching properly and the front passenger seat heater causing a fire hazard. The second-row seat issue is noted at approximately 57,326 miles, with concerns about occupant safety due to the seat's inability to lock into position. Another complaint involves the front passenger seat heater automatically activating and leading to smoke and a burning smell, which resulted in a hole in the seat. This incident occurred without a passenger present, but raised significant safety implications due to the potential for fire. These reports suggest that prospective buyers should be aware of potential seat-related issues, especially concerning safety and warranty coverage.

Severity signals: 0 crash, 1 fire, 0 injury reports

Owner complaints2

SUSPENSION

Owners of the 2023 Tesla Model X report a severe suspension issue involving catastrophic failure and wheel separation. A specific incident describes the front left wheel detaching from the hub due to missing hardware on the upper control arm, leading to significant damage and requiring the replacement of multiple suspension components. This failure occurs shortly after a service visit, highlighting potential concerns with suspension assembly and post-service quality control. The incident poses a high risk of loss of control and serious injury, indicating a critical safety defect. Used car buyers should be aware of the potential for similar suspension failures and the associated safety risks.

Severity signals: 1 crash, 0 fire, 0 injury reports

2023 Model X recalls (16)

Every NHTSA safety recall logged against the 2023 Model X. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.

AIR BAGS, ELECTRICAL SYSTEMNHTSA 25V172000Mar 19, 2025
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Consequence: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Remedy
Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
BACK OVER PREVENTION, ELECTRICAL SYSTEMNHTSA 25V002000Jan 7, 2025
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
AIR BAGSNHTSA 24V967000Dec 24, 2024
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Consequence: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy
Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEMNHTSA 24V554000Jul 24, 2024
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
SEAT BELTSNHTSA 24V376000May 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
ELECTRICAL SYSTEMNHTSA 24V051000Jan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
BACK OVER PREVENTIONNHTSA 24V035000Jan 22, 2024
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEMNHTSA 23V862000Dec 19, 2023
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
ELECTRICAL SYSTEMNHTSA 23V838000Dec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
STEERING, AIR BAGSNHTSA 23V743000Nov 3, 2023
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Consequence: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Remedy
Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULICNHTSA 23V679000Oct 11, 2023
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
FORWARD COLLISION AVOIDANCENHTSA 23V489000Jul 14, 2023
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Consequence: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Remedy
Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
SEAT BELTSNHTSA 23V488000Jul 14, 2023
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Consequence: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
BACK OVER PREVENTIONNHTSA 23V244000Apr 5, 2023
Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
STEERINGNHTSA 23V085000Feb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
AIR BAGSNHTSA 22V843000Nov 15, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.

2023 Tesla Model X on the road

24,700 2023 Tesla Model X units were sold new in the US — a key signal for the size of today's used-market inventory.

How the 2023 Tesla Model X stacks up against rivals

The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.

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Reliability verdict for the 2023 Tesla Model X

The 2023 Tesla Model-X exhibits an elevated reliability risk, scoring significantly below the segment average. With 16 recalls, the recall count is elevated, indicating potential concerns with manufacturing or design processes. Complaints are broadly distributed, with a notable concentration in unspecified issues and steering, suggesting multiple areas of potential concern.

The presence of issues in critical systems such as the electrical system and service brakes further underscores the reliability challenges. As the final year of its generation, these issues may not see resolution in subsequent iterations. Prospective buyers should consider this model's elevated risk level when evaluating its long-term reliability.

What you get in a 2023 Tesla Model X report

Available title brand history

Odometer readings & rollback detection

Accident & damage records

Auction sales with photos

Open safety recalls

Theft & stolen vehicle check

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2023 Tesla Model X — Frequently asked questions

Is the 2023 Tesla Model X reliable?

How many recalls does the 2023 Tesla Model X have?

16 NHTSA safety recalls have been issued for the 2023 Tesla Model X. A VIN check confirms whether any remain unrepaired on a specific vehicle.

What are the most common 2023 Tesla Model X problems?

The most-reported 2023 Tesla Model X problem areas are: Unknown Or Other (69), Steering (45), Electrical System (16).

Should I run a VIN check on a 2023 Tesla Model X?

Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2023 Tesla Model X, complementing the model-year reliability data on this page.