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2023 Ram ProMaster VIN Check, Recalls & Reliability

The 2023 Ram Promaster has good reliability. There are 7 recalls and 39 owner complaints on file for the 2023 RAM Promaster. Severity signals include 3 fire-related complaints. The most commonly reported problem areas are: Steering (12), Electrical System (9), Engine And Engine Cooling (7).

Promaster reliability snapshot

63/100
Latest model-year reliability score
2.0/5
RepairPal rating (overall)

Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.

Used-car research

Research the Ram Promaster before checking the VIN

Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.

Most-reported 2023 Ram Promaster issues

Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.

  • Steering12
  • Electrical System9
  • Engine And Engine Cooling7
  • Engine3
  • Unknown Or Other3
  • Lane Departure1

Pre-purchase inspection checklist for the 2023 Ram Promaster

Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.

  • Inspect steering system for water damage or corrosion
  • Check UConnect system functionality, especially emergency braking
  • Verify completion of engine cooling system recall repairs
  • Inspect oil pan for damage or vulnerability to road debris
  • Test emergency call system for proper operation

What owners reported

2023 Ram Promaster owner complaints in detail

Owners have reported 3 fires to NHTSA for the 2023 Ram Promaster. These are unverified owner reports, not confirmed defect rates.

Owner complaints12

STEERING

Owners report frequent issues with the 2023 Ram Promaster's steering, primarily involving electronic power steering (EPS) failures. Complaints frequently mention intermittent or complete loss of power steering, often attributed to water intrusion and corrosion in the wiring harness or EPS control module. Symptoms include the steering wheel locking up, becoming difficult to turn, or jerking unexpectedly, sometimes accompanied by warning lights such as the power steering module light and forward collision warning. These issues typically occur at various mileages, with some reports at as low as 13,500 miles. Safety implications are significant, with multiple owners describing near-misses or loss of control while driving, especially on highways or when encountering road bumps. Potential buyers should be aware of these recurring issues and may consider inspecting the vehicle for any signs of water damage or corrosion in the steering system.

Owner complaints9

ELECTRICAL SYSTEM

Owners report several issues with the 2023 Ram Promaster's electrical system, with three incidents involving vehicle fires. Complaints frequently mention engine compartment fires and issues with the cooling fan module, associated with an open recall for defective components. Other reported problems include malfunctions in the UConnect system, which may disable critical safety features such as automatic emergency braking and parking brakes. Additionally, some owners experience persistent issues with the 12v DC outlet catching fire and signal light malfunctions. These issues appear across various mileage ranges, with some occurring shortly after purchase, and they pose significant safety risks, particularly the fire incidents.

Severity signals: 0 crash, 3 fire, 0 injury reports

Owner complaints7

ENGINE AND ENGINE COOLING

Owners of the 2023 Ram Promaster frequently report receiving recall notifications related to the engine and engine cooling system, specifically under NHTSA Campaign Number: 25V720000. A common issue described is the unavailability of parts needed for recall repairs, with several owners noting that the manufacturer has exceeded a reasonable timeframe to provide these parts. One owner reports an abnormal whirring sound from the engine compartment while idling, attributed to a cooling fan issue, with the vehicle having approximately 5,275 miles. No incidents of crashes, fires, or loss of control are reported, but owners express concern over potential safety risks and are advised not to drive their vehicles. Buyers should be aware of these unresolved recall issues and the potential wait times for necessary repairs.

Owner complaints3

ENGINE

Owners of the 2023 Ram Promaster report issues primarily related to the oil pan's vulnerability to road debris. Complaints frequently mention that debris can damage the oil pan, leading to oil drainage and subsequent engine jamming, with no warning until dashboard lights activate post-failure. This issue is noted in multiple instances within rental fleets, suggesting repeated occurrences. While there are no reports of crashes or fires, the inability to operate the vehicle due to engine failure poses a potential safety risk. Prospective buyers should be aware of the oil pan's exposure and consider the potential costs and downtime associated with this problem.

Owner complaints3

UNKNOWN OR OTHER

Owners report recurring issues with the 2023 Ram Promaster's emergency call and UConnect systems. Complaints frequently mention that the emergency SOS feature and Automatic Emergency Braking system become disabled, often due to electrical faults or system failures. One owner attributes the problem to leaking factory seams on the roof affecting the emergency call unit. These issues are noted to persist over extended periods, with one owner experiencing problems for over two years. The disabling of these safety features raises concerns about the vehicle's reliability in emergency situations, though no specific incidents of crashes or loss of control are reported.

2023 Promaster recalls (7)

Every NHTSA safety recall logged against the 2023 Promaster. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.

  1. STRUCTURENHTSA 26V171000Mar 20, 2026

    Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Consequence: A noncompliant emergency exit can increase the risk of ejection and injury during a crash.

    Remedy

    Dealers will replace the window, free of charge. Owner notification letters are expected to be mailed April 13, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

  2. EQUIPMENT ADAPTIVE/MOBILITYNHTSA 25V876000Dec 17, 2025

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy

    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

  3. ENGINE AND ENGINE COOLINGNHTSA 25V720000Oct 23, 2025

    Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

    Consequence: Electrical circuits that overheat increase the risk of a fire.

    Remedy

    Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January and March 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

  4. BACK OVER PREVENTIONNHTSA 25V330000May 21, 2025

    Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Remedy

    Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

  5. BACK OVER PREVENTIONNHTSA 24V436000Jun 13, 2024

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Remedy

    Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

  6. STRUCTURE, SEATS, EQUIPMENTNHTSA 24V416000Jun 6, 2024

    Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

    Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

    Remedy

    Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

  7. SEAT BELTSNHTSA 24V129000Feb 22, 2024

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

    Remedy

    Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

2023 Ram Promaster on the road

81,663 2023 Ram Promaster units were sold new in the US — a key signal for the size of today's used-market inventory.

How the 2023 Ram Promaster stacks up against rivals

The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.

Reliability verdict for the 2023 Ram ProMaster

The 2023 Ram Promaster's reliability score of 63 out of 100 places it slightly below the segment average. This suggests a moderate reliability profile for potential buyers. With seven recalls, the recall count is elevated, indicating potential concerns that may require manufacturer intervention. Complaints are primarily concentrated in steering, electrical systems, and engine-related issues, suggesting these areas may need particular attention.

Being the first year of a new generation, some teething problems are expected, which is reflected in the distribution of complaints. The concentration of issues in critical vehicle systems underscores a need for caution. Overall, the 2023 Ram Promaster presents a moderate reliability risk for buyers, with some areas requiring closer scrutiny.

What you get in a 2023 Ram ProMaster report

Available title brand history
Odometer readings & rollback detection
Accident & damage records
Auction sales with photos
Open safety recalls
Theft & stolen vehicle check

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2023 Ram ProMaster — Frequently asked questions

Is the 2023 Ram ProMaster reliable?

The 2023 Ram Promaster's reliability score of 63 out of 100 places it slightly below the segment average. This suggests a moderate reliability profile for potential buyers. With seven recalls, the recall count is elevated, indicating potential concerns that may require manufacturer intervention. Complaints are primarily concentrated in steering, electrical systems, and engine-related issues, suggesting these areas may need particular attention.

How many recalls does the 2023 Ram ProMaster have?

7 NHTSA safety recalls have been issued for the 2023 Ram ProMaster. A VIN check confirms whether any remain unrepaired on a specific vehicle.

What are the most common 2023 Ram ProMaster problems?

The most-reported 2023 Ram ProMaster problem areas are: Steering (12), Electrical System (9), Engine And Engine Cooling (7).

Should I run a VIN check on a 2023 Ram ProMaster?

Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2023 Ram ProMaster, complementing the model-year reliability data on this page.