The 2020 Mitsubishi Outlander has good reliability. There are 3 recalls and 30 owner complaints on file for the 2020 Mitsubishi Outlander. Severity signals include 5 crash-related complaints. The most commonly reported problem areas are: Electrical System (11), Air Bags (4), Unknown Or Other (3).
Outlander reliability snapshot
76/100
Latest model-year reliability score
4.0/5
RepairPal rating (medium)
$519
Avg annual repair cost vs $521 category avg
#8/26
Ranking in midsize SUV · better than 69% of peers
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
Used-car research
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Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
Electrical System11
Air Bags4
Unknown Or Other3
Forward Collision Avoidance2
Structure2
Latches Locks Linkages1
Pre-purchase inspection checklist for the 2020 Mitsubishi Outlander
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
☐Test infotainment system for touchscreen responsiveness
☐Check for airbag deployment history in crash reports
☐Verify forward collision avoidance system functionality
☐Inspect lock actuators for consistent operation
☐Examine sunroof for any signs of stress or damage
What owners reported
2020 Mitsubishi Outlander owner complaints in detail
Owners have reported 5 crashes and 7 injuries to NHTSA for the 2020 Mitsubishi Outlander. These are unverified owner reports, not confirmed defect rates.
Owner complaints11
ELECTRICAL SYSTEM
Owners of the 2020 Mitsubishi Outlander frequently report issues with the vehicle's touchscreen and infotainment system, with failures often occurring within the first few years of ownership or under 60,000 miles. Symptoms include the touchscreen becoming unresponsive, which affects the ability to control settings, navigation, audio, and hands-free phone functions. Several complaints highlight that this issue can lead to unsafe driving conditions as drivers may need to divert attention from the road to operate these features. Additionally, some owners describe problems with the vehicle's lock actuators and dashboard warning systems, including unexpected brake warnings and collision mitigation system activations. These reports suggest potential safety implications, such as distracted driving or unintended vehicle behavior.
Owner complaints4
AIR BAGS
Owners of the 2020 Mitsubishi Outlander frequently report issues with airbag non-deployment during crashes. Complaints describe incidents where the vehicle's airbags fail to deploy in collisions, including side-impact and rear-end crashes, resulting in injuries. These incidents involve vehicles with varying mileages, from as low as 6 miles to approximately 35,000 miles. Safety implications are significant, with crashes leading to a total of six injuries reported across the complaints. Potential buyers should be aware of these airbag deployment issues and the associated safety risks.
Owners of the 2020 Mitsubishi Outlander report issues with the vehicle's touchscreen recall process, describing significant delays in receiving parts and unresponsive customer service from dealerships. One complaint highlights a safety concern involving unintended vehicle movement despite being placed in PARK, resulting in a crash and injury. This incident suggests potential issues with the vehicle's parking mechanism or electronic controls. While mileage details are not specified, the timeline from the complaints indicates prolonged unresolved issues. These patterns may be relevant for used car buyers considering this model, particularly in assessing electronic component reliability and service support.
Owners of the 2020 Mitsubishi Outlander report issues with the forward collision avoidance system giving false warnings and activating unexpectedly. One complaint describes a warning message about icy roads appearing inappropriately in warm weather conditions, while another describes the forward collision warning light activating and the vehicle braking without any obstacles present. These issues occur at approximately 79,000 miles, suggesting potential concerns for higher-mileage vehicles. No crashes or loss of control are reported in these complaints, but the unexpected braking could present safety concerns. Buyers considering this model should be aware of these reported electronic malfunctions in the collision avoidance system.
Owner complaints2
STRUCTURE
Owners of the 2020 Mitsubishi Outlander report issues related to the vehicle's structure, with one complaint noting the sunroof glass shattering. Another complaint involves a recall notification related to the structure, but the owner did not experience a failure. There are no specific mileage ranges or timelines associated with these complaints, and no safety implications such as crashes or loss of control are mentioned. Used car buyers should be aware of the potential for structural recalls and the isolated report of sunroof glass failure.
2020 Outlander recalls (3)
Every NHTSA safety recall logged against the 2020 Outlander. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
STRUCTURENHTSA 26V252000Apr 20, 2026
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Consequence: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy
MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.
STRUCTURENHTSA 25V507000Aug 7, 2025
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin.
The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Consequence: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy
MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
SEAT BELTSNHTSA 20V280000May 18, 2020
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
Consequence: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
Remedy
MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.
Used-market value
2020 Mitsubishi Outlander resale snapshot
59%estimated value retained after 5 years
90listings in the model-level benchmark
$22,595median asking price from 21 listings
Listing benchmarks establish a market range; trim, mileage, condition, title history and prior damage determine what one vehicle is worth.
Reliability verdict for the 2020 Mitsubishi Outlander
The 2020 Mitsubishi Outlander achieves a reliability score slightly above the segment average, indicating solid overall dependability. The distribution of complaints, primarily centered on the electrical system, suggests a potential area of concern for prospective buyers. With three recalls, the Outlander displays an elevated attention to addressing issues, yet this number remains within a reasonable range for vehicles of its age.
The concentration of complaints in the electrical system, coupled with fewer issues in other categories, suggests that while there are areas requiring attention, they are not pervasive across the vehicle. As the model is in its seventh year of the generation, most significant design flaws have likely been addressed.
Overall, the 2020 Mitsubishi Outlander presents a moderate risk level, making it a relatively reliable choice within its segment.
What you get in a 2020 Mitsubishi Outlander report
✓Available title brand history
✓Odometer readings & rollback detection
✓Accident & damage records
✓Auction sales with photos
✓Open safety recalls
✓Theft & stolen vehicle check
Check a 2020 Mitsubishi Outlander now
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The 2020 Mitsubishi Outlander achieves a reliability score slightly above the segment average, indicating solid overall dependability. The distribution of complaints, primarily centered on the electrical system, suggests a potential area of concern for prospective buyers. With three recalls, the Outlander displays an elevated attention to addressing issues, yet this number remains within a reasonable range for vehicles of its age.
How many recalls does the 2020 Mitsubishi Outlander have?
3 NHTSA safety recalls have been issued for the 2020 Mitsubishi Outlander. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2020 Mitsubishi Outlander problems?
The most-reported 2020 Mitsubishi Outlander problem areas are: Electrical System (11), Air Bags (4), Unknown Or Other (3).
Should I run a VIN check on a 2020 Mitsubishi Outlander?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2020 Mitsubishi Outlander, complementing the model-year reliability data on this page.
