2019 Mercedes-Benz GLE VIN Check, Recalls & Reliability

The 2019 Mercedes-Benz GLE has good reliability. There are 6 recalls and 22 owner complaints on file for the 2019 Mercedes-Benz GLE. Severity signals include 1 crash-related complaint and 1 fire-related complaint. The most commonly reported problem areas are: Structure (8), Unknown Or Other (4), Power Train (4).

GLE reliability snapshot

70/100

Latest model-year reliability score

2.5/5

RepairPal rating (average)

Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.

Used-car research

Research the Mercedes-Benz GLE before checking the VIN

Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.

Years to avoidThe weakest years and stronger alternatives Common problemsComplaint patterns across model years Recall historyNHTSA campaigns grouped by model year Resale valueObserved prices, mileage and depreciation

Most-reported 2019 Mercedes-Benz GLE issues

Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.

Structure8
Unknown Or Other4
Power Train4
Engine And Engine Cooling1
Tires1
Seat Belts1

Pre-purchase inspection checklist for the 2019 Mercedes-Benz GLE

Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.

Inspect sunroof and roof panel for adhesive failure or detachment
Test acceleration for roughness or unusual noises, especially around 35-38 mph
Check seat belt functionality, especially pretensioners and rear seat belts
Verify recall status and completion for electrical and structural issues
Test headlights at night for adequate visibility and safe stopping distance

What owners reported

2019 Mercedes-Benz GLE owner complaints in detail

Owners have reported 1 crash, 1 fire and 2 injuries to NHTSA for the 2019 Mercedes-Benz GLE. These are unverified owner reports, not confirmed defect rates.

Owner complaints8

STRUCTURE

Owners of the 2019 Mercedes-Benz GLE frequently report issues with the adhesive failure of the glass panel between the windshield and panoramic sunroof, leading to the panel detaching while driving. This problem is often accompanied by a whistling sound prior to detachment and occurs at highway speeds, posing a significant road hazard and potential for accidents. Complaints also highlight a defective sunroof rail system that prevents the sunroof from opening, with repair costs quoted around $3400. These issues are reported at various mileages, with some instances occurring as early as 63,754 miles. Safety implications include the risk of crashes due to sudden detachment of panels and potential internal water damage from the faulty sunroof system.

Severity signals: 0 crash, 1 fire, 0 injury reports

Owner complaints5

UNKNOWN OR OTHER

Owners of the 2019 Mercedes-Benz GLE report issues primarily related to recalls and unexpected sunroof breakage. Several complaints mention active recalls, including one related to a SIM card communication module, which affects the ability to list the vehicle on certain platforms. A notable safety concern arises from a report of the sunroof spontaneously exploding while driving, resulting in glass entering the cabin and causing minor injuries. These issues are reported across different timelines, with one owner identifying the vehicle as a certified pre-owned purchase in 2022. Potential buyers should be aware of these recall-related complications and the sunroof's structural integrity.

Severity signals: 0 crash, 0 fire, 1 injury reports

Owner complaints4

POWER TRAIN

Owners of the 2019 Mercedes-Benz GLE report several power train issues, with common complaints involving unusual noises and rough acceleration. Symptoms often include a noise upon accelerating and a feeling that the vehicle struggles to gain speed, especially around 35-38 mph. Some owners mention potential issues with the Directory Control Valve and harness, with problems emerging around 16,000 to 34,981 miles. There is a reported incident where a vehicle lost control after hitting a pothole, leading to a crash, airbag deployment, and an injury. These patterns suggest potential safety concerns and mechanical issues that prospective buyers should investigate further.

Severity signals: 1 crash, 0 fire, 1 injury reports

Owner complaints2

SEAT BELTS

Owners of the 2019 Mercedes-Benz GLE report issues with seat belt function, specifically involving the seat belt powered pretensioners and rear seat belt operation. Complaints frequently mention the seat belt warning light activating on the dashboard despite seat belts being secured, with fault codes detected in the front seat belt pretensioners. Another issue described involves rear seat belts not loosening properly, preventing passengers from fastening them, as experienced by one owner when attempting to secure a child. These problems are noted in vehicles with mileages around 51,000 and have been linked to previous recalls for similar issues. Safety implications include the potential inability to secure passengers properly, which could be critical in the event of a collision.

Owner complaints2

STEERING

Owners of the 2019 Mercedes-Benz GLE report issues primarily with the steering and control systems. One common failure pattern includes an intermittent inability to shift gears, which can lead to complete failure, particularly when trying to shift from reverse to drive. This issue has left vehicles inoperable and in unsafe situations, with dealerships and mechanics confirming the need for a replacement of the shift column control module, a part that is tied to the airbag system. Another reported issue involves loss of control during wet conditions, with one owner experiencing hydroplaning that resulted in a crash. This problem has been noted by multiple owners, suggesting a recurring issue with vehicle control in rain. These complaints highlight potential safety risks, particularly concerning loss of vehicle control and inoperability.

Severity signals: 1 crash, 0 fire, 0 injury reports

Owner complaints2

ELECTRICAL SYSTEM

Owners of the 2019 Mercedes-Benz GLE report issues related to the electrical system, specifically involving recall repairs and connectivity problems. One complaint highlights a delay in performing a necessary software update related to a recall, though no failures have been experienced. Another owner describes a problem with the SIM card, where phone and car play functionalities fail to connect. No specific mileage or timeline patterns are evident from the complaints, and there are no reports of crashes, fires, or loss of vehicle control associated with these issues. Potential buyers should be aware of these connectivity and recall repair delays when considering this model.

Owner complaints2

EXTERIOR LIGHTING

Owners of the 2019 Mercedes-Benz GLE report issues with the vehicle's halogen headlights, citing insufficient illumination as a primary concern. Complaints frequently mention that the headlights do not provide adequate visibility for safe driving, particularly at highway speeds and in adverse weather conditions like rain or snow. One owner notes that the headlight performance makes it difficult to achieve a safe stopping distance, while another describes the problem persisting despite dealership inspections. The reported issues occur at approximately 9,500 miles and highlight potential safety implications due to reduced visibility at night. These patterns suggest that prospective buyers should be aware of potential visibility limitations with the standard halogen lighting system on this model.

2019 GLE recalls (6)

Every NHTSA safety recall logged against the 2019 GLE. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.

STRUCTURENHTSA 23V854000Dec 15, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
FUEL SYSTEM, DIESEL, FUEL SYSTEM, GASOLINENHTSA 22V955000Dec 23, 2022
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consequence: An engine stall while driving increases the risk of a crash.
Remedy
Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
ELECTRICAL SYSTEM, COMMUNICATIONNHTSA 22V365000May 20, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
STRUCTURENHTSA 21V197000Mar 19, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
COMMUNICATIONNHTSA 21V072000Feb 12, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
ELECTRICAL SYSTEM, COMMUNICATIONNHTSA 21V058000Feb 5, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Used-market value

2019 Mercedes-Benz GLE resale snapshot

$61,995median asking price from 5 listings

Listing benchmarks establish a market range; trim, mileage, condition, title history and prior damage determine what one vehicle is worth.

Compare Mercedes-Benz GLE value by year →Full Mercedes-Benz GLE market analysis at CarResaleValue →

2019 Mercedes-Benz GLE on the road

352,129 2019 Mercedes-Benz GLE units were sold new in the US — a key signal for the size of today's used-market inventory.

How the 2019 Mercedes-Benz GLE stacks up against rivals

The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.

Cadillac XT5

Reliability: 81/100·Rivalry score: 95

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Land Rover Range Rover Sport

Reliability: 75/100·Rivalry score: 90

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BMW X5

Reliability: 56/100·Rivalry score: 90

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Acura ZDX

Reliability: 88/100·Rivalry score: 90

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Reliability verdict for the 2019 Mercedes-Benz GLE

The 2019 Mercedes-Benz GLE scores slightly above the segment average, indicating moderate reliability. However, the distribution of complaints across multiple categories suggests a broad range of issues, with structure-related concerns being the most prevalent. This dispersal of complaints, though not highly concentrated, highlights potential areas where the vehicle may not meet expectations.

With six recalls, the GLE exhibits an elevated recall count for its class, pointing to a need for caution. The recalls and complaint patterns imply that while the vehicle performs adequately, there are notable areas of concern that could affect long-term satisfaction and dependability.

Overall, the 2019 Mercedes-Benz GLE presents a moderate reliability risk, warranting careful consideration of its potential issues before making a purchase decision.

What you get in a 2019 Mercedes-Benz GLE report

Available title brand history

Odometer readings & rollback detection

Accident & damage records

Auction sales with photos

Open safety recalls

Theft & stolen vehicle check

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2019 Mercedes-Benz GLE — Frequently asked questions

Is the 2019 Mercedes-Benz GLE reliable?

How many recalls does the 2019 Mercedes-Benz GLE have?

6 NHTSA safety recalls have been issued for the 2019 Mercedes-Benz GLE. A VIN check confirms whether any remain unrepaired on a specific vehicle.

What are the most common 2019 Mercedes-Benz GLE problems?

The most-reported 2019 Mercedes-Benz GLE problem areas are: Structure (8), Unknown Or Other (4), Power Train (4).

Should I run a VIN check on a 2019 Mercedes-Benz GLE?

Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2019 Mercedes-Benz GLE, complementing the model-year reliability data on this page.