2023 Mercedes-Benz EQS VIN Check, Recalls & Reliability

The 2023 Mercedes-Benz EQS has mixed reliability. There are 8 recalls and 61 owner complaints on file for the 2023 Mercedes-Benz EQS. Severity signals include 5 crash-related complaints and 1 fire-related complaint. The most commonly reported problem areas are: Electrical System (16), Unknown Or Other (12), Forward Collision Avoidance (10).

EQS reliability snapshot

52/100

Latest model-year reliability score

2.0/5

RepairPal rating (overall)

Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.

Used-car research

Research the Mercedes-Benz EQS before checking the VIN

Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.

Common problemsComplaint patterns across model years Recall historyNHTSA campaigns grouped by model year

Most-reported 2023 Mercedes-Benz EQS issues

Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.

Electrical System16
Unknown Or Other12
Forward Collision Avoidance10
Service Brakes10
Structure3
Vehicle Speed Control2

Pre-purchase inspection checklist for the 2023 Mercedes-Benz EQS

Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.

Test for phantom braking by driving at various speeds and conditions
Inspect sunroof for cracks or signs of stress
Check charging port for signs of melting or damage
Verify all software updates are current, especially for collision avoidance
Ensure the vehicle includes a spare tire or run-flat tires

What owners reported

2023 Mercedes-Benz EQS owner complaints in detail

Owners have reported 5 crashes, 1 fire and 18 injuries to NHTSA for the 2023 Mercedes-Benz EQS. These are unverified owner reports, not confirmed defect rates.

Owner complaints16

ELECTRICAL SYSTEM

Owners report several recurring electrical issues with the 2023 Mercedes-Benz EQS, primarily involving charging faults, unexpected shutdowns, and software malfunctions. Complaints frequently mention charging errors, including thermal events at charging interfaces and signs of melting at the charging port, with one instance resulting in a fire. Multiple owners describe sudden vehicle shutdowns accompanied by battery malfunction warnings, sometimes leading to complete immobilization and entrapment of occupants. These issues often occur at varying mileages, with some reports indicating problems as early as 16,000 miles. Safety implications are significant, with reports of unintended braking, abrupt stops, and one noted injury due to sudden deceleration, posing risks of collisions and entrapment.

Severity signals: 0 crash, 1 fire, 1 injury reports

Owner complaints12

UNKNOWN OR OTHER

Owners of the 2023 Mercedes-Benz EQS frequently report issues with the vehicle's sunroof glass spontaneously shattering, often described as a loud explosion followed by shattered glass. Additionally, several complaints highlight instances of phantom braking, where the car suddenly stops without obstacles present, leading to potential safety risks such as loss of control and crash incidents. Some owners also mention problems with the door handles retracting unexpectedly and issues with audio and communication systems. These problems are reported across various mileage ranges, often shortly after purchase, and can result in significant safety implications, including a crash and injuries.

Severity signals: 1 crash, 0 fire, 3 injury reports

Owner complaints11

SERVICE BRAKES

Owners of the 2023 Mercedes-Benz EQS frequently report issues with sudden, unintended braking, often described as "phantom braking," where the vehicle abruptly stops without any apparent obstacle or warning. These incidents are noted both on highways and city streets, with speeds ranging from 5 to 60 mph, and often result in a violent stop that can cause injuries, including whiplash. Complaints also highlight instances of brake failure, where the vehicle fails to stop as expected, sometimes leading to crashes, with two reports involving injuries. The issues typically occur at low mileages, with one report noting problems as early as 1,000 miles. These braking malfunctions can pose significant safety risks, including the potential for rear-end collisions or loss of control, which prospective buyers should consider.

Severity signals: 2 crash, 0 fire, 4 injury reports

Owner complaints10

FORWARD COLLISION AVOIDANCE

Owners report frequent issues with the forward collision avoidance system in the 2023 Mercedes-Benz EQS, primarily involving unexpected and abrupt braking, often referred to as "phantom braking." Complaints frequently mention the system engaging without any apparent obstacles or vehicles nearby, leading to sudden stops and seat belt tightening. This issue is noted across various driving conditions, including at highway speeds and during low-speed maneuvers, with occurrences reported as early as 200 miles. Safety implications are highlighted, with one injury reported and several near-miss incidents of potential rear-end collisions. These problems persist despite dealership visits and software updates, suggesting a pattern of unresolved system malfunctions.

Severity signals: 0 crash, 0 fire, 1 injury reports

Owner complaints3

STRUCTURE

Owners of the 2023 Mercedes-Benz EQS report issues related to the vehicle's structure, with specific concerns about the panoramic sunroof and front bumper. One owner describes the sunroof shattering unexpectedly while driving at high speed, with no apparent external impact. Another owner reports damage to the front plastic grill and camera from minor impacts to the front bumper, suggesting potential vulnerability in these components. Additionally, a concern is noted about the absence of a hood latch safety release, which could pose a safety risk if the primary latch fails. These issues are reported at various times, with no specific mileage range indicated.

Severity signals: 1 crash, 0 fire, 0 injury reports

Owner complaints2

VEHICLE SPEED CONTROL

Owners of the 2023 Mercedes-Benz EQS report issues with the vehicle's speed control, particularly involving abrupt stops and failures in automatic emergency braking. One complaint details a crash with five injuries due to the automatic emergency braking system not engaging. Another owner describes multiple instances where the car unexpectedly stops or slows down without any apparent obstacles, both locally and on the highway, with no resolution from the dealership or corporate after reporting the issue. These complaints highlight potential safety risks, including crashes and sudden loss of vehicle control.

Severity signals: 1 crash, 0 fire, 5 injury reports

2023 EQS recalls (8)

Every NHTSA safety recall logged against the 2023 EQS. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.

BACK OVER PREVENTIONNHTSA 25V366000Jun 5, 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
ELECTRICAL SYSTEMNHTSA 25V255000May 12, 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
AIR BAGSNHTSA 24V960000Dec 20, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Consequence: An air bag that is damaged during deployment can increase the risk of injury in a crash.
Remedy
Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.
ELECTRICAL SYSTEMNHTSA 24V372000May 28, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Consequence: A sudden loss of drive power increases the risk of a crash.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
ELECTRICAL SYSTEMNHTSA 24V115000Feb 16, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
SEAT BELTSNHTSA 23V464000Jun 30, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
Consequence: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.
Remedy
Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.
ELECTRICAL SYSTEMNHTSA 23V405000Jun 5, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
ELECTRICAL SYSTEMNHTSA 23V309000May 2, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Consequence: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

2023 Mercedes-Benz EQS on the road

8,872 2023 Mercedes-Benz EQS units were sold new in the US — a key signal for the size of today's used-market inventory.

How the 2023 Mercedes-Benz EQS stacks up against rivals

The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.

Tesla Model S

Reliability: 50/100·Rivalry score: 95

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Audi E-Tron-GT

Reliability: 75/100·Rivalry score: 90

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Tesla Model X

Reliability: 66/100·Rivalry score: 70

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Reliability verdict for the 2023 Mercedes-Benz EQS

The 2023 Mercedes-Benz EQS exhibits an elevated reliability risk compared to its segment. Scoring significantly below the segment average, the model's performance indicates potential concerns for prospective buyers. The recall count is elevated, suggesting recurring issues that might affect vehicle dependability.

Complaints are not isolated to a single category but are broadly distributed, with notable concerns in the electrical system, service brakes, and forward collision avoidance. This dispersion hints at systemic issues rather than isolated defects. Given that the EQS is in its second year of production for this generation, these problems may indicate teething issues that have yet to be resolved.

In summary, the 2023 EQS presents a higher risk profile for reliability, warranting caution for those prioritizing long-term dependability.

What you get in a 2023 Mercedes-Benz EQS report

Available title brand history

Odometer readings & rollback detection

Accident & damage records

Auction sales with photos

Open safety recalls

Theft & stolen vehicle check

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2023 Mercedes-Benz EQS — Frequently asked questions

Is the 2023 Mercedes-Benz EQS reliable?

How many recalls does the 2023 Mercedes-Benz EQS have?

8 NHTSA safety recalls have been issued for the 2023 Mercedes-Benz EQS. A VIN check confirms whether any remain unrepaired on a specific vehicle.

What are the most common 2023 Mercedes-Benz EQS problems?

The most-reported 2023 Mercedes-Benz EQS problem areas are: Electrical System (16), Unknown Or Other (12), Forward Collision Avoidance (10).

Should I run a VIN check on a 2023 Mercedes-Benz EQS?

Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2023 Mercedes-Benz EQS, complementing the model-year reliability data on this page.