2024 Mercedes-Benz CLA VIN Check, Recalls & Reliability

The 2024 Mercedes-Benz CLA has mixed reliability. There are 8 recalls and 23 owner complaints on file for the 2024 Mercedes-Benz CLA. Severity signals include 2 crash-related complaints. The most commonly reported problem areas are: Electrical System (6), Unknown Or Other (5), Seats (2).

CLA reliability snapshot

44/100

Latest model-year reliability score

2.0/5

RepairPal rating (overall)

Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.

Used-car research

Research the Mercedes-Benz CLA before checking the VIN

Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.

Years to avoidThe weakest years and stronger alternatives Common problemsComplaint patterns across model years Recall historyNHTSA campaigns grouped by model year

Most-reported 2024 Mercedes-Benz CLA issues

Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.

Electrical System6
Unknown Or Other5
Seats2
Service Brakes2
Power Train2
Exterior Lighting1

Pre-purchase inspection checklist for the 2024 Mercedes-Benz CLA

Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.

Test infotainment system for freezing or black screens during operation
Inspect sunroof for signs of stress or potential shattering
Check for unexpected seat movement while driving
Examine tires for bubbles or sidewall damage
Verify braking system functionality, especially for unintended acceleration
Ensure vehicle does not shift unexpectedly from drive to neutral

What owners reported

2024 Mercedes-Benz CLA owner complaints in detail

Owners have reported 2 crashes and 1 injury to NHTSA for the 2024 Mercedes-Benz CLA. These are unverified owner reports, not confirmed defect rates.

Owner complaints10

ELECTRICAL SYSTEM

Owners report several recurring issues with the electrical system of the 2024 Mercedes-Benz CLA. Complaints frequently mention problems with the infotainment system and instrument clusters, which include screens freezing, going black, or failing to illuminate, often occurring during driving. Multiple owners describe sudden and unexpected vehicle acceleration during low-speed parking maneuvers, leading to crashes, with no warning alerts or system interventions. These incidents are reported to occur at low mileages, often within the first few months of ownership. The safety implications are significant, with reports of crashes and loss of control during these acceleration events, posing risks to both the driver and surrounding traffic.

Severity signals: 3 crash, 0 fire, 0 injury reports

Owner complaints7

UNKNOWN OR OTHER

Owners report several issues with the 2024 Mercedes-Benz CLA, primarily related to unexpected vehicle behavior. Complaints frequently mention the car jerking violently at various speeds and conditions, with one owner experiencing back pain and multiple service visits without resolution. Another common issue involves the vehicle shifting unexpectedly from drive to neutral, requiring a restart to regain control. Some owners also describe the car not starting and displaying multiple warnings, which were temporarily addressed by software updates. These problems typically occur within the first 9,100 miles and raise safety concerns due to potential loss of control and distraction, although no crashes or injuries are reported.

Owner complaints2

STRUCTURE

Owners report issues with the 2024 Mercedes-Benz CLA's panoramic sunroof shattering unexpectedly while driving. Complaints frequently mention a loud bang or explosion-like sound followed by the sunroof glass breaking, with one incident resulting in an injury due to glass falling into the vehicle. These incidents typically occur while driving on highways, and one owner specifies experiencing the issue within one and a half months of ownership. The sudden shattering of the sunroof poses a significant safety risk, as it can lead to driver distraction and potential accidents. This information is particularly relevant for prospective buyers considering the structural integrity of the vehicle.

Severity signals: 0 crash, 0 fire, 1 injury reports

Owner complaints2

SEATS

Owners of the 2024 Mercedes-Benz CLA report issues with both the driver's and passenger's seats. The driver's seat reportedly moves backward unexpectedly while driving, which has occurred multiple times, including on highways and in parking situations, posing potential safety risks due to the sudden change in seating position. Additionally, the passenger seat is described as bouncing, vibrating, and rattling while the vehicle is in motion. Both issues have been acknowledged by dealership technicians, but owners state that no solutions have been provided, with one report indicating that the passenger seat issue is common across this model year. These concerns are flagged as significant safety issues by the owners.

Owner complaints2

SERVICE BRAKES

Owners of the 2024 Mercedes-Benz CLA report issues with the braking system, specifically mentioning a malfunction in the brake-by-wire system that may involve electronic stability control or unintended acceleration. One complaint describes a severe incident where the vehicle accelerated uncontrollably when the brake pedal was fully depressed, resulting in a crash into a cinder block wall. This incident highlights a critical safety risk, particularly the potential for high-speed unintended collisions. The complaint does not specify a particular mileage range, and no warning indicators were reported prior to the event. This information suggests that prospective buyers should be aware of potential braking system malfunctions that could lead to loss of vehicle control.

Severity signals: 1 crash, 0 fire, 0 injury reports

Owner complaints2

POWER TRAIN

Owners report two distinct power train issues with the 2024 Mercedes-Benz models. One complaint involves a post-airbag deployment Powertrain Control Module (PCM) lockout, which prevents the engine from restarting, potentially leaving drivers stranded in emergencies after a collision. The other issue described is a harsh, abnormal shift between 3rd and 4th gear at approximately 25–35 mph during normal acceleration in the Mercedes-Benz S580, with symptoms including a sudden jerk or hesitation. This transmission issue has been documented by a dealership but persists despite multiple service visits. The transmission problem occurs intermittently and can happen without warning lights, presenting a safety concern during city driving.

Severity signals: 1 crash, 0 fire, 0 injury reports

Owner complaints2

SUSPENSION

Owners report issues with the suspension of the 2024 Mercedes-Benz CLA, particularly involving creaking noises from the rear and severe rusting of the subframe, which is noted as critical by mechanics. Complaints frequently mention that these problems become apparent at around 120,000 miles. Additionally, some owners describe repeated tire blowouts and rapid pressure loss with factory-installed wheels and tires, with incidents occurring multiple times over an 18-month period. Safety implications include potential loss of vehicle control and increased risk of accidents, especially given the described subframe rust and tire failures. Buyers should be aware of these issues, particularly if considering a vehicle with higher mileage.

Owner complaints2

WHEELS

Owners report issues with the Pirelli tires on the 2024 Mercedes-Benz CLA, specifically noting the formation of bubbles on the sidewalls and air leakage. These symptoms frequently lead to flat tires, with one owner experiencing five flat tires within a 40-day period. Complaints highlight that the tires may not adequately support the vehicle's weight, with one incident nearly resulting in a collision due to sudden tire pressure loss. The pattern suggests a potential safety risk, particularly when encountering road hazards such as potholes. Buyers should be aware of these tire-related issues and consider inspecting tire condition and compatibility when evaluating the vehicle.

2024 CLA recalls (10)

Every NHTSA safety recall logged against the 2024 CLA. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.

SEAT BELTSNHTSA 25V253000May 2, 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.
Consequence: A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040012.
ELECTRICAL SYSTEMNHTSA 24V115000Feb 16, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
FUEL SYSTEM, GASOLINENHTSA 23V880000Dec 21, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
ELECTRICAL SYSTEMNHTSA 25V240000Apr 11, 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E 350 4MATIC, E 450 4MATIC All-Terrain, and E 450 4MATIC vehicles. The 12-Volt and 48-Volt ground connections for the electrical wiring harness may not be secured properly, resulting in the ground connections overheating.
Consequence: Overheated ground connections can increase the risk of a fire.
Remedy
Dealers will inspect and repair the 12-Volt and 48-Volt ground connections as necessary, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
ELECTRICAL SYSTEMNHTSA 26V073000Feb 6, 2026
Park outside until repaired
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.
STEERINGNHTSA 25V533000Aug 20, 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Consequence: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
ELECTRICAL SYSTEMNHTSA 25V050000Feb 7, 2025
Park outside until repaired
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
ELECTRICAL SYSTEMNHTSA 25V129000Feb 28, 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 AMG GT 63 S E Performance 4-door coupe, 2025 AMG GLC 63 S E Performance, GLC 63 S E Performance Coupe, AMG GT 63 S E Performance, 2023-2025 AMG S 63 E Performance, and 2024-2025 AMG SL 63 S E Performance vehicles with a hybrid powertrain. A software error may cause the high-voltage starter alternator control unit to fail, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030012.
POWER TRAINNHTSA 24V862000Nov 15, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
Consequence: Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
EXTERIOR LIGHTINGNHTSA 25V511000Aug 8, 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 AMG GLA 35 4MATIC, GLA 250 4MATIC, and GLA 250 vehicles. The front headlights may have missing headlight aim markings, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Incorrectly aimed headlights can reduce driver visibility or create a glare for oncoming traffic, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the headlights as necessary, free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025090005.

How the 2024 Mercedes-Benz CLA stacks up against rivals

The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.

Audi A4

Reliability: 81/100·Rivalry score: 95

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BMW 3-Series

Reliability: 76/100·Rivalry score: 90

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Lexus IS

Reliability: 87/100·Rivalry score: 85

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Tesla Model 3

Reliability: 59/100·Rivalry score: 80

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Reliability verdict for the 2024 Mercedes-Benz CLA

The 2024 Mercedes-Benz CLA presents an elevated reliability risk, scoring significantly below the segment average. With eight recalls, the recall count is elevated, signaling potential concerns in manufacturing or design. Complaints are concentrated primarily in the electrical system, suggesting a recurring issue in this area. Additional issues, though less frequent, span across various categories, indicating some breadth in reliability challenges.

While the total number of complaints is not excessively high, the concentration in critical systems like electrical components raises concerns about potential operational disruptions. The diversity of other minor issues suggests an underlying complexity that could affect long-term dependability.

Overall, the 2024 Mercedes-Benz CLA demonstrates an elevated risk level for buyers seeking dependable performance, with notable concerns particularly focused on electrical reliability.

What you get in a 2024 Mercedes-Benz CLA report

Available title brand history

Odometer readings & rollback detection

Accident & damage records

Auction sales with photos

Open safety recalls

Theft & stolen vehicle check

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2024 Mercedes-Benz CLA — Frequently asked questions

Is the 2024 Mercedes-Benz CLA reliable?

How many recalls does the 2024 Mercedes-Benz CLA have?

10 NHTSA safety recalls have been issued for the 2024 Mercedes-Benz CLA. A VIN check confirms whether any remain unrepaired on a specific vehicle.

What are the most common 2024 Mercedes-Benz CLA problems?

The most-reported 2024 Mercedes-Benz CLA problem areas are: Electrical System (6), Unknown Or Other (5), Seats (2).

Should I run a VIN check on a 2024 Mercedes-Benz CLA?

Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2024 Mercedes-Benz CLA, complementing the model-year reliability data on this page.