Owners have reported 2 crashes to NHTSA for the 2019 Lincoln Nautilus. These are unverified owner reports, not confirmed defect rates.
Owner complaints25
POWER TRAIN
Owners of the 2019 Lincoln Nautilus frequently report issues with the transmission, particularly involving shuddering, jerking, and harsh shifting, often occurring at speeds between 20 to 45 MPH. These symptoms are commonly associated with the torque converter, and several owners mention being informed by dealerships that a transmission or torque converter replacement is necessary, with repair costs ranging from $2,800 to over $14,000. Complaints often arise around 40,000 to 88,000 miles, with some owners experiencing these issues shortly after purchasing the vehicle used. Safety concerns are noted, as some owners describe hesitation and sudden deceleration, which could pose risks during acceleration or when entering traffic. Buyers considering a used 2019 Nautilus should be aware of these reported power train issues and the potential for significant repair costs.
Owner complaints24
ELECTRICAL SYSTEM
Owners of the 2019 Lincoln Nautilus frequently report issues with the instrument cluster and dashboard going blank, which disables visibility of critical information such as speed, gear position, and warning lights. This issue appears intermittently and often resolves only after the vehicle is restarted, with occurrences noted at various mileages, from as low as 3,500 miles to over 84,000 miles. Additionally, some owners experience battery drainage when the vehicle is off, leading to multiple instances of being unable to start the car. Safety implications are significant, as the loss of dashboard functionality can occur while driving, posing risks especially at highway speeds or during night driving. For used car buyers, understanding these recurring electrical issues and their impact on vehicle operation is crucial.
Owner complaints10
UNKNOWN OR OTHER
Owners of the 2019 Lincoln Nautilus report several distinct issues. Common problems include the exhaust heat shield coming loose, potentially posing a fire risk, and a persistent rotten egg smell likely originating from the catalytic converter. Additionally, multiple reports describe the vehicle unexpectedly shutting down while driving, particularly at highway speeds, which poses a significant safety risk. Complaints also mention electrical issues such as the dash screen going black and the car failing to start, requiring a jump start. Some owners experience structural issues, including a loud bang when driving over uneven surfaces, leading to stress cracks in the roof, and incidents of the sunroof exploding. These issues are reported at various mileage levels, often shortly after purchase, which is important for potential buyers to consider.
Owner complaints8
ENGINE
Owners of the 2019 Lincoln Nautilus frequently report issues related to engine performance, particularly involving coolant intrusion and engine stalling. Complaints often describe symptoms such as jerking during acceleration, engine overheating, and sudden engine shutdowns, with some incidents occurring around 50,000 to 76,000 miles. Multiple reports mention serious safety implications, including loss of motive power while driving, leaving drivers stranded. Additionally, there are references to technical service bulletins addressing coolant intrusion in the 2.0L EcoBoost engines, suggesting a recognized issue with this engine type. Potential buyers should be aware of these patterns when considering a used model.
Owner complaints7
STEERING
Owners of the 2019 Lincoln Nautilus frequently report issues with the vehicle's steering system, particularly involving power steering failure and adaptive steering faults. Symptoms include sudden loss of power steering assistance, steering wheel misalignment, and unexpected vehicle movement, which can lead to potential safety risks such as near-accidents. These issues often occur at varying mileages, with some reports noting occurrences around 70,000 to 84,000 miles. Some owners describe costly repairs, including complete steering column replacements, and mention that these problems can be intermittent. Buyers should be aware of the potential for steering-related malfunctions and the associated repair costs.
Owner complaints5
SEAT BELTS
Owners of the 2019 Lincoln Nautilus frequently report issues with seat belts, including failures to extend or retract properly. Complaints often describe front driver's-side seat belts getting stuck and rear seat belts failing to retract, with some cases requiring excessive force or cutting the seat belt to release it. These issues are noted at various mileages, with some occurring as early as 20,000 miles. Additionally, difficulties in buckling seat belts with booster seats are reported, specifically in the rear passenger side. While no crashes or injuries are mentioned, these problems may affect the usability and safety of the seat belt system.
Owner complaints2
FUEL/PROPULSION SYSTEM
Owners of the 2019 Lincoln Nautilus report issues with the fuel/propulsion system, particularly involving the EGR valve and fuel tank refueling. One complaint describes sluggish acceleration and a check engine light with code P0401, indicating an EGR valve issue, persisting even after replacement at around 67,795 miles. Another complaint details difficulty refueling, with the fuel pump shutting off prematurely, occurring on multiple occasions. No safety incidents such as crashes or fires are reported in these complaints. Buyers should be aware of these recurring issues, particularly at higher mileages, and consider the potential inconvenience of repair and service availability.
Owner complaints2
SERVICE BRAKES
Owners of the 2019 Lincoln Nautilus report two distinct brake-related issues. One complaint describes a complete brake failure due to a broken camshaft coupler screw and vacuum pump failure, with no prior warning or dashboard alerts. Another owner reports unintended activation of the active braking system, possibly triggered by shadows or misinterpretation of lane positioning, leading to sudden braking while using cruise control. These issues are noted as significant safety concerns, with potential for loss of control, though no crashes are reported. There is no specific mileage range mentioned in the complaints, but the incidents highlight potential risks with the braking and collision avoidance systems.
Owner complaints2
BACK OVER PREVENTION
Owners of the 2019 Lincoln Nautilus report issues with the back over prevention system, particularly with the automated parking assist and backup warning features. One owner mentions a malfunction of the automated parking assist function that resulted in a crash, suggesting potential safety implications. Another owner describes the backup warning system as occasionally failing to alert them to cross-traffic, and they consistently note poor image quality from the backup camera, both during the day and at night. These complaints do not specify mileage or timelines, but they highlight concerns about the effectiveness and reliability of the vehicle's back over prevention features.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints2
EXTERIOR LIGHTING
Owners of the 2019 Lincoln Nautilus report issues with the exterior lighting, specifically concerning the headlights. One common problem involves water intrusion into the headlight assembly, leading to intermittent failure of the turn signal, daytime running lights, and headlights, with one owner noting a lack of available replacement parts despite warranty coverage. Another frequent complaint describes the auto high beam feature malfunctioning, causing high beams to flash unexpectedly without dashboard indication, even in well-lit areas with traffic, which has been noted since the vehicle had less than 1,000 miles. These issues present significant safety concerns, including potential to distract or blind other drivers, and have led to police attention for one owner. Buyers should be aware of these lighting problems, particularly if considering a vehicle with low mileage.
