Owners have reported 41 crashes and 9 injuries to NHTSA for the 2019 Lexus RX. These are unverified owner reports, not confirmed defect rates.
Owner complaints16
FUEL/PROPULSION SYSTEM
Owners of the 2019 Lexus RX frequently report issues related to the fuel system, particularly involving the fuel pump. Common symptoms include stalling, especially in heavy traffic or at high speeds, and difficulty starting the vehicle after refueling. Several complaints note that these problems occur despite a recall being issued, with parts often unavailable for extended periods. One report involves a crash attributed to unintended acceleration, indicating potential safety risks. These issues appear across various mileages, suggesting they may not be tied to vehicle age or usage. Potential buyers should be aware of these recurring problems and the associated recall delays.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints9
SERVICE BRAKES
Owners of the 2019 Lexus RX frequently report issues with the vehicle's brake system, specifically related to the brake actuator and rotors. Common symptoms include a honking or barking noise when brakes are applied, a soft or stiff brake pedal, and vibrations or pulsations during braking. Some complaints mention the need for frequent rotor replacements every 6,000 miles due to warping. Safety implications are notable, with three reports involving crashes, where brakes either failed to engage properly or resulted in loss of control. These issues often appear around 30,000 miles or shortly after vehicle delivery, suggesting potential concerns for used car buyers.
Severity signals: 3 crash, 0 fire, 0 injury reports
Owner complaints8
ELECTRICAL SYSTEM
Owners of the 2019 Lexus RX report multiple electrical system issues, with some incidents leading to crashes. Common problems include rodent damage to soy-based wiring and brake actuator noise, with several complaints highlighting repeated attempts to address these issues without resolution. Symptoms often involve unexpected acceleration, sudden deceleration, and malfunctioning warning indicators, with some reports noting these problems occurring at high mileage or after extended use. Safety concerns are significant, as two reports describe crashes related to sudden acceleration or brake system failures, and other owners report loss of power in traffic. Potential buyers should be aware of these recurring issues and their impact on vehicle safety and reliability.
Severity signals: 2 crash, 0 fire, 0 injury reports
Owner complaints7
FUEL SYSTEM
Owners of the 2019 Lexus RX frequently report issues related to a recall for the fuel system, specifically noting that the necessary parts for the repair are not available. Many complaints highlight that the manufacturer has exceeded a reasonable timeframe for providing these parts. Symptoms are generally absent as most owners have not experienced a failure, but one owner does mention an abnormally loud sound while driving at 35-40 mph. The complaints do not indicate any crashes, fires, or loss of control. This information suggests that potential buyers should verify the status of this recall and parts availability if considering this model.
Owner complaints6
POWER TRAIN
Owners report several issues with the power train of the 2019 Lexus RX, particularly related to shifting and acceleration. Complaints frequently mention improper shifting when the vehicle is cold, hard gear upshifts and downshifts, and abrupt jerking during gear changes. Some owners describe a delay in acceleration and unexpected increases in RPMs, with instances of the vehicle accelerating beyond the set cruise control speed. These issues are noted at various mileage points, including as low as 1,116 miles and up to 33,000 miles. Safety implications include concerns about the vehicle's control during acceleration and deceleration, though no crashes or fires are reported. These symptoms could be significant for potential buyers considering a used model.
Owner complaints6
UNKNOWN OR OTHER
Owners of the 2019 Lexus RX frequently report issues with the air conditioning system, including failure to blow cool air during long drives and clogged AC drains leading to condensation and mold in the footwell. Complaints often describe the AC working initially but then failing to maintain a comfortable temperature, particularly during hot weather, and some owners note persistent wet carpets due to drainage issues. Another reported problem involves the navigation system marking random points of interest without driver input, causing navigation disruptions. Additionally, some owners experience partial failure of the blind spot monitoring system on the passenger side, which intermittently fails to detect vehicles. These issues, while varied, highlight potential discomfort and safety distractions for drivers.
Owner complaints4
VEHICLE SPEED CONTROL
Owners of the 2019 Lexus RX report issues with vehicle speed control, particularly involving sudden unintended acceleration and unexpected activation of the emergency braking system. Two complaints involve crashes occurring during parking maneuvers, where the vehicle accelerated unexpectedly, resulting in collisions with stationary objects. Another complaint describes the emergency braking system engaging without apparent cause while driving on highways, accompanied by warning lights and alarms. These issues are reported at mileage as low as 21,000 miles. Safety implications include the potential for crashes and loss of vehicle control, particularly during parking and highway driving.
Severity signals: 2 crash, 0 fire, 0 injury reports
Owner complaints4
ENGINE
Owners of the 2019 Lexus RX report issues with engine performance, primarily involving stalling and loss of power. Complaints frequently mention symptoms such as irregular acceleration, engine shaking, and the illumination of the check engine light paired with a "trac off" warning. These issues often occur at varying speeds, with one owner noting problems around 25 mph and another experiencing power loss at highway speeds. The mileage at which these issues arise varies, with one case noted at approximately 32,000 miles. Safety implications include the potential for hazardous situations when the vehicle loses power during acceleration or while passing, with some owners expressing concern about the danger to themselves and others.
Owner complaints3
AIR BAGS
Owners of the 2019 Lexus RX report issues related to airbag functionality, with specific complaints about airbag non-deployment during crashes. One incident involves a severe collision where the airbag failed to deploy, resulting in a concussion and neck injury for the driver, suggesting potential airbag sensor or system failures. Another complaint highlights misrepresentation of previous airbag deployment in a vehicle's history, which could impact future airbag performance. These reports typically involve significant accidents, indicating possible safety implications for potential buyers.
Severity signals: 2 crash, 0 fire, 2 injury reports
Owner complaints2
STRUCTURE
Owners of the 2019 Lexus RX report structural issues, with one complaint describing cracks in the driver side upper frame extending from the driver's seat to the rear passenger area. Another owner highlights a problem with the back door hatchback, noting it is heavy and lacks a sensor to stop its closure, resulting in an injury when it closed unexpectedly. These complaints suggest potential safety implications, particularly the risk of injury from the hatchback door. No specific mileage or timeline patterns are evident from the complaints, but potential buyers should be aware of these issues when considering this model.
Severity signals: 0 crash, 0 fire, 1 injury reports
