2024 Jeep Cherokee VIN Check, Recalls & Reliability

The 2024 Jeep Cherokee has good reliability. There are 20 recalls and 232 owner complaints on file for the 2024 Jeep Cherokee. Severity signals include 8 crash-related complaints and 2 fire-related complaints. The most commonly reported problem areas are: Electrical System (99), Power Train (27), Engine (20).

Cherokee reliability snapshot

67/100

Latest model-year reliability score

4.0/5

RepairPal rating (medium)

$520

Avg annual repair cost vs $521 category avg

#9/26

Ranking in compact SUVs · better than 65% of peers

Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.

Used-car research

Research the Jeep Cherokee before checking the VIN

Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.

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Most-reported 2024 Jeep Cherokee issues

Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.

Electrical System99
Power Train27
Engine20
Exterior Lighting16
Unknown Or Other15
Steering6

Pre-purchase inspection checklist for the 2024 Jeep Cherokee

Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.

Check for unresolved recalls related to electrical and hybrid systems
Test the vehicle for unexpected loss of power or stalling during a test drive
Inspect the Forward Collision Avoidance system for proper function
Verify that the infotainment system does not freeze or malfunction
Ensure the fuel gauge provides accurate readings during refueling
Test the brakes for unexpected activation or resistance

What owners reported

2024 Jeep Cherokee owner complaints in detail

Owners have reported 8 crashes, 2 fires, 2 injuries and 1 death to NHTSA for the 2024 Jeep Cherokee. These are unverified owner reports, not confirmed defect rates.

Owner complaints99

ELECTRICAL SYSTEM

Owners of the 2024 Jeep Cherokee frequently report issues with the electrical system, particularly involving unexpected loss of power and functionality. Common symptoms include the vehicle losing power while driving, failure to start, malfunctioning infotainment systems, and various warning lights illuminating unexpectedly. Many complaints involve the vehicle being inoperative for extended periods, with some owners noting these issues at mileages as low as 4,000 to 8,000. Safety implications are significant, with reports of crashes, fires, and loss of control due to these electrical failures. These patterns suggest potential buyers should be cautious, especially concerning unresolved recalls related to the electrical and hybrid systems.

Severity signals: 1 crash, 2 fire, 0 injury reports

Owner complaints27

POWER TRAIN

Owners report frequent issues with the powertrain of the 2024 Jeep Cherokee, including sudden loss of propulsion, unintended acceleration, and transmission failures. Typical symptoms described are abrupt deceleration, inability to shift gears, and complete electronic system failures while driving, often accompanied by illuminated warning lights. These problems appear across a wide mileage range, from as low as 866 miles to around 60,000 miles. Safety implications are significant, as multiple reports mention loss of control, disabled safety features, and instances where the vehicle stalls or shuts down unexpectedly in traffic, posing risks of crashes. A used car buyer should be aware of these recurring issues and the potential for unresolved recalls affecting vehicle safety and reliability.

Owner complaints21

ENGINE

Owners of the 2024 Jeep Grand Cherokee frequently report issues related to engine failures and unresolved safety recalls. Common symptoms include loss of motive power while driving, unexpected stalling, and rough idling, with some vehicles reportedly failing to accelerate as intended. Complaints often involve the lack of available parts for recall repairs, with several owners noting that these issues arise even at low mileage, such as around 500 to 25,000 miles. Safety implications are significant, with multiple reports of engine fire risks and sudden power loss while on the road, posing potential hazards to the driver and other road users. These patterns suggest that prospective buyers should be aware of the unresolved recall issues and associated safety risks when considering a used 2024 Jeep Grand Cherokee.

Owner complaints15

UNKNOWN OR OTHER

Owners of the 2024 Jeep Cherokee frequently report issues related to propulsion loss, particularly in the 4xe (plug-in hybrid) model, with symptoms including unexpected shifts into neutral, failure to accelerate, and engine revving without shifting out of low gear. These issues often occur during critical driving situations such as highway merging, posing significant safety risks, including at least one reported crash. Additionally, multiple complaints describe software-related failures affecting vehicle systems, such as incomplete updates rendering displays and safety features inoperative. Some owners also report incidents of the sunroof shattering spontaneously and ignition module failures leading to no-start conditions, sometimes stranding drivers. These issues appear across various mileage ranges, with some occurring within the first few months of ownership.

Severity signals: 1 crash, 0 fire, 0 injury reports

Owner complaints7

STEERING

Owners report several steering-related issues with the 2024 Jeep Cherokee, including sudden loss of power steering, clunking or creaking noises suspected to originate from the steering or suspension, and steering boot failures leading to power steering rack assembly replacements. Complaints frequently mention warning lights for power steering and other systems, such as lane assist and autopark, becoming disabled. These issues often occur at low mileages, with one report citing problems at just over 3,000 miles. Safety implications are significant, as two complaints involve crashes, one of which resulted in a fatality and injury, with reports of loss of control due to steering failures. Prospective buyers should be aware of these recurring issues and the potential for serious safety risks.

Severity signals: 2 crash, 0 fire, 1 injury reports

Owner complaints7

SERVICE BRAKES

Owners report several issues with the service brakes in the 2024 Jeep Cherokee, including ABS light activation and brake system failures. Common symptoms include unexpected activation of emergency brakes, brake pedal resistance, and unintentional forward surges, sometimes leading to crashes. Complaints frequently mention instances where Forward Collision Warning (FCW) activates without cause, resulting in sudden deceleration. These issues occur at various mileages, with some reports at less than 1,800 miles. Safety implications are significant, as two complaints involve crashes, and multiple reports describe near-miss situations and loss of control, highlighting potential risks for prospective buyers.

Severity signals: 2 crash, 0 fire, 0 injury reports

Owner complaints7

FORWARD COLLISION AVOIDANCE

Owners report that the 2024 Jeep Cherokee's Forward Collision Avoidance system frequently fails to engage, with multiple instances where automatic emergency braking does not activate as expected, even when approaching stopped vehicles or other obstacles. Complaints often describe warning messages like "Automatic Emergency Braking (AEB) Failure - Service Required" or "AEB Limited Functionality Service Required," and in some cases, the system erroneously activates, causing abrupt stops. These issues are noted at low mileages, some as early as 11 to 200 miles, and persist despite dealer inspections and system reprogramming. Safety implications include potential collision risks due to the system's failure to prevent or warn of impending impacts. Buyers considering this vehicle should be aware of these reported issues and the challenges owners face in achieving resolution through dealership service.

Owner complaints6

VEHICLE SPEED CONTROL

Owners report several issues with the 2024 Jeep Cherokee's vehicle speed control. Commonly described symptoms include unintended acceleration, unexpected downshifting, and resistance in braking or slowing down. Some incidents involve the vehicle accelerating suddenly when using Adaptive Cruise Control or when the forward collision system activates unexpectedly. Mileage at which these problems occur varies, with reports at both low (around 5,422 miles) and high (over 114,000 miles) odometer readings. Safety implications are significant, with one report of injury due to sudden stopping and acceleration, highlighting potential risks of crashes or loss of vehicle control.

Severity signals: 0 crash, 0 fire, 1 injury reports

Owner complaints5

FUEL/PROPULSION SYSTEM

Owners report several issues with the fuel and propulsion systems of the 2024 Jeep Cherokee, particularly with the hybrid models. Commonly noted problems include the vehicle unexpectedly stalling when transitioning between driving modes, such as from Hybrid or Electric to Sport mode, often occurring when slowing and then accelerating. Additionally, multiple complaints describe inaccurate fuel gauge readings and range estimations, leading to potential fuel overflow during refueling and posing a risk of running out of fuel unexpectedly. These issues are compounded by an existing recall related to a high-voltage battery defect that presents a fire hazard, with no current remedy available. Safety risks are highlighted by the potential for stalling in traffic and the fire hazard associated with fuel overflow and the battery defect.

Owner complaints2

AIR BAGS

Owners of the 2024 Jeep Cherokee report issues related to air bag system failures. One owner describes a crash where no safety features, including air bag deployment and automatic emergency braking, were activated. Another owner notes that the air bag warning light and SOS warning light intermittently display, with associated malfunctions of the windshield wipers and turn signals, despite a clock spring replacement. This issue is reported at approximately 9,500 miles. These complaints highlight potential safety implications, particularly concerning the non-deployment of air bags during accidents and electrical system malfunctions affecting vehicle controls.

Severity signals: 1 crash, 0 fire, 0 injury reports

2024 Cherokee recalls (15)

Every NHTSA safety recall logged against the 2024 Cherokee. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.

ELECTRICAL SYSTEMNHTSA 25V741000Oct 30, 2025
Park outside until repaired
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
ELECTRICAL SYSTEMNHTSA 25V576000Sep 4, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
SEATSNHTSA 25V472000Jul 17, 2025
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
BACK OVER PREVENTIONNHTSA 24V944000Dec 19, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
ENGINE AND ENGINE COOLING, STRUCTURE, FUEL SYSTEM, GASOLINENHTSA 24V926000Dec 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Consequence: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Remedy
Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
AIR BAGSNHTSA 24V897000Nov 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
ELECTRICAL SYSTEMNHTSA 24V872000Nov 19, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
Consequence: Driving without knowing the vehicle's actual speed increases the risk of a crash.
Remedy
Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
CHILD SEATNHTSA 24V586000Aug 8, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence: A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy
Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
AIR BAGS, STRUCTURENHTSA 24V346000May 16, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
BACK OVER PREVENTIONNHTSA 24V289000Apr 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy
Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
EXTERIOR LIGHTING, ELECTRICAL SYSTEMNHTSA 24V130000Feb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
STEERINGNHTSA 24V131000Feb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
VISIBILITYNHTSA 24V111000Feb 15, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
ENGINENHTSA 25V766000Nov 6, 2025
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Consequence: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy
The remedy is currently under development. Interim notification letters explaining the safety risk were mailed beginning December 29, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
ELECTRICAL SYSTEMNHTSA 24V720000Sep 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Used-market value

2024 Jeep Cherokee resale snapshot

63.6%estimated value retained after 5 years

379listings in the model-level benchmark

Listing benchmarks establish a market range; trim, mileage, condition, title history and prior damage determine what one vehicle is worth.

Compare Jeep Cherokee value by year →Full Jeep Cherokee market analysis at CarResaleValue →

How the 2024 Jeep Cherokee stacks up against rivals

The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.

Jeep Compass

Reliability: 83/100·Rivalry score: 95

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Volkswagen Taos

Reliability: 64/100·Rivalry score: 85

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Audi Q3

Reliability: 82/100·Rivalry score: 80

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BMW X1

Reliability: 74/100·Rivalry score: 75

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Reliability verdict for the 2024 Jeep Cherokee

The 2024 Jeep Cherokee scores a 67 out of 100, indicating reliability is slightly below the segment average. This model exhibits a moderate reliability profile, with issues predominantly in the electrical system, which accounts for a significant portion of complaints. Other areas such as the power train and engine also show notable concern, albeit to a lesser extent.

The recall count is elevated, which suggests that the model has faced multiple issues requiring manufacturer intervention. While complaints are not excessively widespread across categories, the concentration in key systems like electrical and power train could impact long-term dependability.

Overall, the 2024 Jeep Cherokee presents a moderate reliability risk, with potential buyers advised to weigh these factors against their priorities.

What you get in a 2024 Jeep Cherokee report

Available title brand history

Odometer readings & rollback detection

Accident & damage records

Auction sales with photos

Open safety recalls

Theft & stolen vehicle check

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2024 Jeep Cherokee — Frequently asked questions

Is the 2024 Jeep Cherokee reliable?

How many recalls does the 2024 Jeep Cherokee have?

15 NHTSA safety recalls have been issued for the 2024 Jeep Cherokee. A VIN check confirms whether any remain unrepaired on a specific vehicle.

What are the most common 2024 Jeep Cherokee problems?

The most-reported 2024 Jeep Cherokee problem areas are: Electrical System (99), Power Train (27), Engine (20).

Should I run a VIN check on a 2024 Jeep Cherokee?

Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2024 Jeep Cherokee, complementing the model-year reliability data on this page.