2020 Jeep Cherokee VIN Check, Recalls & Reliability
The 2020 Jeep Cherokee has good reliability. There are 5 recalls and 436 owner complaints on file for the 2020 Jeep Cherokee. Severity signals include 30 crash-related complaints and 10 fire-related complaints. The most commonly reported problem areas are: Power Train (148), Electrical System (71), Unknown Or Other (49).
Cherokee reliability snapshot
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
Used-car research
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Most-reported 2020 Jeep Cherokee issues
Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
- Power Train148
- Electrical System71
- Unknown Or Other49
- Engine39
- Steering28
- Air Bags9
Pre-purchase inspection checklist for the 2020 Jeep Cherokee
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
- Check transmission for rough shifting or failure to engage gears
- Inspect infotainment system for screen delamination and phantom touches
- Verify engine for oil and coolant leaks, especially around the oil filter housing and water pump
- Test for unexpected vehicle shutdowns while driving
- Ensure fuel gauge accuracy and check for fuel pump issues
- Inspect steering system for loss of power steering or stiffness
- Check for any recall repairs related to the power transfer unit (PTU)
2020 Cherokee recalls (4)
Every NHTSA safety recall logged against the 2020 Cherokee. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
- ENGINE AND ENGINE COOLINGNHTSA 23V411000Jun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
- FUEL SYSTEM, DIESELNHTSA 22V406000Jun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Consequence: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
- BACK OVER PREVENTIONNHTSA 20V191000Sep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- STEERINGNHTSA 19V637000Aug 29, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Used-market value
2020 Jeep Cherokee resale snapshot
Listing benchmarks establish a market range; trim, mileage, condition, title history and prior damage determine what one vehicle is worth.
How the 2020 Jeep Cherokee stacks up against rivals
The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.
Reliability verdict for the 2020 Jeep Cherokee
The 2020 Jeep Cherokee demonstrates solid reliability, scoring above the segment average. However, its performance is not without concerns. With five recalls, the recall count is elevated, suggesting a need for attention to certain aspects of the vehicle's design or manufacturing.
Complaints are notably concentrated in the power train and electrical system categories, indicating potential areas of vulnerability. Lesser issues appear in the engine and steering systems, but they are not as prevalent. The distribution of complaints suggests that while the vehicle generally performs well, there are specific areas where reliability could be improved.
Overall, the 2020 Jeep Cherokee presents a moderate risk level for buyers, with reliability that is solid but not without its challenges.
What you get in a 2020 Jeep Cherokee report
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2020 Jeep Cherokee — Frequently asked questions
Is the 2020 Jeep Cherokee reliable?
The 2020 Jeep Cherokee demonstrates solid reliability, scoring above the segment average. However, its performance is not without concerns. With five recalls, the recall count is elevated, suggesting a need for attention to certain aspects of the vehicle's design or manufacturing.
How many recalls does the 2020 Jeep Cherokee have?
4 NHTSA safety recalls have been issued for the 2020 Jeep Cherokee. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2020 Jeep Cherokee problems?
The most-reported 2020 Jeep Cherokee problem areas are: Power Train (148), Electrical System (71), Unknown Or Other (49).
Should I run a VIN check on a 2020 Jeep Cherokee?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2020 Jeep Cherokee, complementing the model-year reliability data on this page.