Owners have reported 11 crashes, 3 fires and 3 injuries to NHTSA for the 2019 Chrysler Pacifica. These are unverified owner reports, not confirmed defect rates.
Owner complaints74
ELECTRICAL SYSTEM
Owners report that the 2019 Chrysler Pacifica frequently experiences electrical system issues, with common symptoms including engine stalling, loss of power, and the vehicle entering limp mode. Complaints often mention problems with the vehicle not starting, shifter malfunctions, and infotainment system resets. Many owners indicate these issues arise after software updates or recalls, with some noting occurrences shortly after purchase or around 65,000 miles. Safety implications are evident, with reports of crashes, fires, and incidents where vehicles unexpectedly shut off or accelerated, posing risks of accidents. These patterns suggest potential reliability concerns for prospective buyers, especially regarding post-recall performance and electrical stability.
Severity signals: 2 crash, 3 fire, 1 injury reports
Owner complaints73
POWER TRAIN
Owners of the 2019 Chrysler Pacifica frequently report issues with the power train, including hard and abrupt gear shifts and unresponsive transmission behavior. Complaints often describe the transmission jerking, delayed acceleration, and gear shifters becoming stuck or inoperable, sometimes requiring a vehicle restart to resolve. These issues commonly occur around 50,000 to 70,000 miles, with some reports at higher mileages. Safety implications are noted, with one complaint involving a crash and others mentioning the vehicle stalling or shutting down unexpectedly, potentially leading to loss of control. Buyers should be aware of these recurring issues, particularly concerning the electronic shifter assembly and transmission responsiveness.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints38
SERVICE BRAKES
Owners of the 2019 Chrysler Pacifica frequently report issues with the brake booster, often describing a hissing sound and a brake pedal that feels spongy or pushes back against the foot. These symptoms lead to difficulties in stopping the vehicle, with some owners experiencing the car rolling forward even when the brake is applied. Complaints often mention these issues occurring around 30,000 to 66,000 miles. Safety implications are significant, as three reports involve crashes due to brake failure. Prospective buyers should be aware of potential backorders for replacement parts and the extended warranty conditions that may not cover all vehicles.
Severity signals: 3 crash, 0 fire, 0 injury reports
Owner complaints37
UNKNOWN OR OTHER
Owners of the 2019 Chrysler Pacifica frequently report issues with the vehicle's electrical and battery systems, such as unexplained power loss, repeated battery failures, and the vehicle shutting off unexpectedly at stops. Complaints often describe symptoms like the vehicle shifting into park on its own, the backup camera remaining active while driving, and the infotainment system rebooting intermittently. Some issues arise around 50,000 to 86,000 miles, with several reports indicating unresolved problems despite multiple service visits. Safety concerns include instances of loss of control, such as a vehicle accelerating without driver input and incidents where the vehicle does not respond to braking, leading to crashes. These patterns suggest potential risks for used car buyers considering this model.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints30
STEERING
Owners report several steering-related issues with the 2019 Chrysler Pacifica. Complaints frequently mention the steering wheel sticking or requiring extra force to return to the center position, particularly at higher speeds or when navigating curves. Some owners also describe sudden power steering failures, with no warning lights, leading to a temporary loss of steering control. These issues often occur at various mileages, and in some cases, have been linked to electrical problems. Safety implications are notable, with two reports involving crashes and several others highlighting near-miss situations due to steering difficulties. This information is crucial for prospective buyers to consider, especially when evaluating the potential for steering malfunctions.
Severity signals: 2 crash, 0 fire, 0 injury reports
Owner complaints20
ENGINE
Owners report frequent issues with the 2019 Chrysler Pacifica's engine, particularly involving blown head gaskets and coolant leaks into the engine. Symptoms commonly described include engine misfires, rough idling, and sudden loss of power, often accompanied by check engine lights and error codes such as P0306 for cylinder misfires. These problems typically appear between 55,000 and 93,000 miles. Safety implications are noted, with some owners experiencing complete engine shutdowns while driving, posing risks of accidents. Buyers should be aware of these issues, as they often result in costly repairs or full engine replacements.
Owner complaints7
VEHICLE SPEED CONTROL
Owners of the 2019 Chrysler Pacifica frequently report issues related to vehicle speed control, with common symptoms including unintended acceleration and unexpected stalling. Several complaints describe situations where the vehicle accelerates without warning, sometimes after pressing the brake, or fails to accelerate when the pedal is depressed, leading to sudden surges. Notably, two incidents resulted in crashes, one involving the vehicle accelerating into a garage wall and another with the car speeding up unexpectedly at an intersection. Owners mention these problems occurring at various mileages, with one report indicating issues as early as 1,200 miles. These complaints highlight potential safety risks, including loss of control and increased accident likelihood.
Severity signals: 2 crash, 0 fire, 0 injury reports
Owner complaints6
STRUCTURE
Owners of the 2019 Chrysler Pacifica frequently report issues with the vehicle's sliding doors and paint. Several complaints describe bubbling and peeling paint on the sliding doors and hood, noticeable under certain lighting conditions. Additionally, multiple owners mention problems with the sliding doors not staying open and closing unexpectedly, posing a potential danger to passengers, especially children. Another reported issue involves water leaks in the rear of the vehicle after rain, with water seeping into interior panels and soaking the carpet. Safety concerns are also highlighted with reports of a passenger window shattering spontaneously while driving, and sliding doors closing on passengers without reversing. These issues are noted at varying timelines, with some occurring shortly after purchase.
Owner complaints5
SUSPENSION
Owners of the 2019 Chrysler Pacifica frequently report issues related to the suspension, with multiple complaints describing noises such as clicking, popping, creaking, and clunking from the front and rear suspension components. Commonly mentioned symptoms include the need to replace control arms and sway bar links, as well as persistent noises despite repairs. These issues are noted at various mileages, with some occurring as early as under 30,000 miles. While no direct safety incidents such as crashes or loss of control are reported, owners express concerns about potential safety implications. Buyers considering a used model should be aware of these recurring suspension-related noises and repair attempts that may not fully resolve the issues.
Owner complaints4
FUEL/PROPULSION SYSTEM
Owners of the 2019 Chrysler Pacifica frequently report issues with the fuel/propulsion system, particularly involving delayed acceleration and malfunctioning auxiliary pumps in the hybrid system. Typical symptoms include a lack of response from the accelerator followed by sudden, harsh acceleration, and engine check lights indicating auxiliary pump failures. These problems are noted in vehicles with low mileage, often under 2,000 miles. Safety implications are highlighted by reports of hazardous acceleration in traffic, though no crashes or fires are mentioned. Prospective buyers should be aware of these early-stage issues, especially with new or low-mileage vehicles.
