Owners have reported 5 crashes, 1 fire and 5 injuries to NHTSA for the 2020 Chevrolet Trax. These are unverified owner reports, not confirmed defect rates.
Owner complaints13
ELECTRICAL SYSTEM
Owners of the 2020 Chevrolet Trax frequently report issues with the vehicle's electrical system, particularly problems with the instrument cluster display. Multiple complaints describe the display intermittently going black or glitching, which can obscure critical information like speed and mileage. This issue often emerges around 30,000 to 88,000 miles. Additionally, some reports mention excessive heat from the dashboard screen and interior lights, with at least one instance of melting components. Safety concerns arise from these electrical issues, including a crash related to undisclosed vehicle history and a seatbelt unlatching during a dashboard blackout. These patterns suggest potential reliability issues that prospective buyers should consider.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints11
ENGINE
Owners report several recurring issues with the 2020 Chevrolet Trax's engine, with turbocharger failures being notably frequent. Complaints frequently mention loss of power, inability to accelerate over certain speeds, and activation of limp mode, particularly in cold weather conditions. These issues often arise at various mileage points, from as low as 100 miles to over 149,000 miles. Additionally, overheating problems are cited, often linked to coolant leaks and water pump failures, sometimes leading to engine damage. A significant safety concern is highlighted by a reported incident involving a fire, resulting in a total vehicle loss. Potential buyers should be aware of these issues, especially if considering a vehicle that has been used in colder climates.
Severity signals: 0 crash, 1 fire, 0 injury reports
Owner complaints11
POWER TRAIN
Owners of the 2020 Chevrolet Trax frequently report issues with the vehicle's transmission, including symptoms such as hesitation to switch gears, jerking at various speeds, and slipping out of gear. These issues are often accompanied by a lack of acceleration and, in some cases, the inability to maintain control when brakes lock unexpectedly, posing potential safety risks. Complaints often arise at varying mileages, with some issues reported as early as approximately 13 miles and others around 47,000 miles. Additionally, multiple owners describe problems with the Hill Assist function failing, leading to the vehicle rolling backward. Buyers should be aware of these recurring transmission and power-related concerns, which may affect the driving experience and safety.
Owner complaints9
UNKNOWN OR OTHER
Owners of the 2020 Chevrolet Trax report several recurring issues related to vehicle performance and electronic systems. Complaints frequently mention problems with the digital display cluster failing, which affects the ability to view speed and other critical information. Multiple owners describe hesitation during acceleration, with some experiencing this issue repeatedly without resolution, leading to unsafe driving conditions. Additionally, several reports involve the "Service Stabilitrak" alert, often accompanied by other symptoms such as loss of power steering or brake locking, posing potential safety risks. These issues are observed in vehicles with mileage ranging from approximately 32,000 to 58,000 miles. Buyers considering a used Chevrolet Trax should be aware of these reported issues and the associated safety implications.
Owner complaints7
SUSPENSION
Owners of the 2020 Chevrolet Trax frequently report issues related to the vehicle's suspension and braking systems. Several complaints describe the brakes locking up unexpectedly, often accompanied by traction control and Stabilitrak warnings, with some incidents occurring at high speeds on highways. These issues are noted at mileages ranging from 30,000 to 60,000 miles. Additionally, owners mention symptoms such as a pronounced bump when accelerating from a stop and the vehicle rolling backward on inclines, indicating potential problems with hill assist functionality. The safety implications are significant, as multiple owners express fear of collisions or loss of vehicle control, particularly in traffic or near large vehicles.
Owner complaints5
AIR BAGS
Owners of the 2020 Chevrolet Trax report issues with air bag deployment, particularly in crash situations. Complaints frequently mention air bags failing to deploy during collisions, with three incidents involving injuries. One owner describes a failure of the passenger's occupant detection system to recognize a seated passenger. The reported issues occur at low mileages, with specific complaints at around 518 and 4,700 miles. These air bag malfunctions have significant safety implications, as they are associated with crashes and injuries, including a broken nose and spinal injuries.
Severity signals: 2 crash, 0 fire, 4 injury reports
Owner complaints4
SERVICE BRAKES
Owners of the 2020 Chevrolet Trax report several brake-related issues, primarily involving brakes locking unexpectedly and brake pressure failures. Complaints frequently mention incidents where brakes lock up while driving, even at high speeds, with some owners indicating that the electronic brake control module may be involved. Another common issue involves a loss of brake pressure, potentially linked to a brake line failure, resulting in the brake pedal going to the floor and an inability to stop the vehicle. These problems are reported to occur without warning, posing significant safety risks, including near-collision scenarios. While specific mileage details are not consistently reported, the nature of these issues suggests potential safety implications for prospective buyers.
Owner complaints4
STEERING
Owners of the 2020 Chevrolet Trax report several steering-related issues. Commonly described symptoms include the steering wheel seizing or turning independently, often leading to a loss of vehicle control. Two complaints involve crashes, one of which occurred when the steering wheel turned right and seized, resulting in a collision with a parked vehicle. Another crash is reported with unspecified suspension failure leading to loss of control. Some owners also mention issues with control arms and tie rod ends, with problems arising around 23,300 to 28,000 miles. These reports frequently highlight safety implications, including potential crashes due to steering and suspension failures.
Severity signals: 2 crash, 0 fire, 0 injury reports
Owner complaints3
VEHICLE SPEED CONTROL
Owners report issues with the 2020 Chevrolet Trax's vehicle speed control, particularly related to the vehicle entering "limp mode," which limits speed to approximately 9 mph. This is often accompanied by a diagnostic code indicating a problem with the accelerator pedal position sensor and throttle position sensor. Another complaint involves reduced acceleration performance when using premium gasoline, with one owner noting a lower RPM and delayed acceleration. While the mileage is not consistently mentioned, these issues can pose safety risks, especially in inclement weather or on inclines, as the vehicle's ability to maintain speed and control is compromised. No crashes or fires have been reported, but the described symptoms could lead to hazardous situations.
Owner complaints3
VISIBILITY/WIPER
Owners of the 2020 Chevrolet Trax report issues with the wiper system, primarily involving the wiper motor and blades. Complaints frequently mention wiper motors failing repeatedly, with one owner experiencing three replacements within a few months, indicating potential durability concerns. Another owner describes a wiper blade malfunction where the silicone peels off and the blade breaks, posing a potential safety risk, especially in adverse weather conditions. The reported mileage at the time of repairs varies, with one case noted at 48,568 miles. These issues highlight potential reliability concerns for used car buyers, particularly in regions with frequent rain or snow.
