Owners have reported 4 crashes and 2 injuries to NHTSA for the 2025 Chevrolet Equinox-EV. These are unverified owner reports, not confirmed defect rates.
Owner complaints73
VISIBILITY/WIPER
Owners report a significant issue with glare from the dashboard reflecting onto the windshield in the 2025 Chevrolet Equinox-EV. Complaints frequently mention that this glare occurs under various lighting conditions, including bright sunlight and at night with oncoming headlights, severely obstructing visibility. Several owners describe near-misses with pedestrians and other vehicles due to this visibility issue, indicating potential safety implications. The problem appears to be related to the dashboard design, with some owners noting that a technical service bulletin (TSB #25-NA-069) offers a temporary fix, though it is not permanent and affects the cabin's appearance. This issue is observed across different driving conditions and does not seem limited to a specific mileage range.
Owner complaints21
UNKNOWN OR OTHER
Owners of the 2025 Chevrolet Equinox-EV frequently report issues related to dashboard glare, with numerous complaints describing significant visibility problems due to sunlight reflecting off the dashboard onto the windshield, particularly during daytime driving. This glare is noted to severely obstruct the driver's view, with some owners mentioning the need to pull over due to impaired visibility. Additionally, multiple owners report problems with the OnStar module, which affects the vehicle's ability to receive updates and engage certain safety features. These issues are often accompanied by unexpected activation of the forward emergency braking system, which has led to near-collision scenarios. Complaints do not specify mileage ranges, but the issues appear to be present from the time of purchase or shortly thereafter, indicating potential design or manufacturing challenges that could impact safety and usability.
Owner complaints16
FORWARD COLLISION AVOIDANCE
Owners report frequent issues with the forward collision avoidance system in the 2025 Chevrolet Equinox-EV, particularly involving the automatic emergency braking (AEB) engaging unexpectedly. Complaints often describe "phantom braking" where the vehicle brakes hard without any apparent obstacle, occurring at both highway speeds and lower speeds in urban settings. Several owners also mention problems with the adaptive cruise control (ACC) not responding appropriately to slowing traffic, requiring manual intervention to prevent collisions. These issues are reported to occur shortly after purchase, indicating they are not mileage-dependent. Safety implications include the risk of being rear-ended due to sudden stops and potential collisions due to insufficient braking by the ACC, making these concerns particularly relevant for prospective buyers.
Owner complaints14
SERVICE BRAKES
Owners report multiple issues with the 2025 Chevrolet Equinox-EV's braking system, with complaints frequently mentioning unexpected engagement of the automatic emergency braking system, even in the absence of visible obstacles, as well as failures of the braking system on downhill gravel roads. Symptoms include abrupt stops that feel like hitting a wall, the emergency parking brake engaging without warning, and the brake pedal becoming unresponsive or requiring excessive force to slow the vehicle. These issues are reported across various mileage ranges, with some occurring after 13,000 miles and others much earlier. Safety implications are significant, with two reported crashes and two injuries, highlighting potential risks for loss of control and rear-end collisions.
Severity signals: 2 crash, 0 fire, 2 injury reports
Owner complaints12
ELECTRICAL SYSTEM
Owners report frequent electrical system malfunctions in the 2025 Chevrolet Equinox EV, particularly involving the telematics module and infotainment systems. Complaints frequently mention failures in the OnStar system, GPS, and connectivity features, often leaving emergency services and navigation unusable. These issues typically emerge within the first few thousand miles, with some owners experiencing complete system shutdowns, frozen displays, and loss of critical driving information like speedometer and navigation. Safety implications are noted, as some malfunctions occur while driving, leading to temporary loss of control or visibility. Buyers should be aware of potential part availability issues, as several owners report long waits for replacement components.
Owner complaints4
STRUCTURE
Owners of the 2025 Chevrolet Equinox-EV report issues primarily related to water leakage and dashboard glare. One owner describes water accumulation under the passenger footwell carpet, linked to a compromised body seam weld, with concerns about potential rust and mold growth. Additionally, multiple owners report significant visibility problems due to glare from the dashboard, particularly when driving in sunlight, with one incident nearly resulting in a pedestrian collision. These complaints highlight potential safety implications, including a reported crash related to the emergency braking system stuttering during activation. Buyers should be aware of these issues, especially when evaluating vehicles used in sunny or wet environments.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints3
EXTERIOR LIGHTING
Owners of the 2025 Chevrolet Equinox-EV report two main issues related to exterior lighting. Multiple complaints describe the turn signal stalk snapping back after a right turn, inadvertently activating the left turn signal for three flashes, commonly known as "lane change" mode. Additionally, several owners mention that the recessed headlight design allows snow and slush to accumulate during snowy conditions, blocking the headlights and significantly reducing visibility. These headlight-related issues are noted during snowstorms, particularly with wet snow, and present a potential safety risk due to impaired road visibility. No specific mileage ranges are mentioned in the complaints.
Owner complaints3
STEERING
Owners of the 2025 Chevrolet Equinox-EV frequently report issues with the turn signal mechanism. Complaints consistently describe the turn signal stalk engaging the opposite signal upon self-canceling, particularly after completing a turn. This behavior leads to unintended signaling, which can confuse other drivers and potentially contribute to unsafe driving conditions. No specific mileage range is mentioned, and owners note the issue occurs without triggering any warning lights or alerts. Multiple reports suggest that this erratic signaling could pose a safety risk by misleading other drivers about the vehicle's intended maneuvers.
Owner complaints2
VEHICLE SPEED CONTROL
Owners of the 2025 Chevrolet Equinox-EV frequently report issues with the vehicle's speed control systems. Complaints describe the adaptive cruise control system disengaging unexpectedly and the collision avoidance system initiating braking randomly, with parts reportedly unavailable or subject to long wait times. Additionally, when the vehicle is in one-pedal mode and switched to reverse, it moves backward without deceleration, contrary to the expected behavior in forward drive. This issue is noted as particularly dangerous, as it may lead to unintended vehicle movement. These problems are mentioned without specific mileage data, but they highlight potential safety implications, including loss of control and increased risk of accidents.
Owner complaints2
POWER TRAIN
Owners of the 2025 Chevrolet Equinox-EV report issues related to unexpected and uncontrolled braking and acceleration. Complaints frequently mention "phantom braking," where the vehicle unexpectedly brakes at speed, causing all wheels to lock and the car to skid, occurring at speeds of 30 to 40 mph. Another reported issue involves the vehicle lurching forward while attempting to park, even when the brake is fully applied, leading to a crash in one instance. These issues have significant safety implications, including the potential for rear-end collisions and loss of vehicle control. Buyers should be aware of these reported symptoms, which may affect driver confidence and vehicle safety.
Severity signals: 1 crash, 0 fire, 0 injury reports
