The 2023 Cadillac XT5 has good reliability. There are 4 recalls and 13 owner complaints on file for the 2023 Cadillac XT5. The most commonly reported problem areas are: Power Train (4), Unknown Or Other (3), Engine (2).
XT5 reliability snapshot
72/100
Latest model-year reliability score
3.5/5
RepairPal rating (medium)
$807
Avg annual repair cost
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
Used-car research
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Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
Power Train4
Unknown Or Other3
Engine2
Back Over Prevention2
Steering1
Lane Departure1
Pre-purchase inspection checklist for the 2023 Cadillac XT5
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
☐Inspect for power train shudder between gears 3 & 4
☐Check for engine vibrations when switching from 6 to 4 cylinders
☐Test backup camera for visibility and transition speed
☐Verify if the front axle is securely connected to the transmission
☐Ensure steering wheel does not seize during operation
☐Check for any burnt rubber smell from the engine
What owners reported
2023 Cadillac XT5 owner complaints in detail
Owner complaints4
POWER TRAIN
Owners of the 2023 Cadillac XT5 frequently report issues related to the power train, with symptoms including shuddering or vibrating, particularly between gears 3 and 4, and complete loss of power while driving. These problems are noted at various mileage intervals, with some occurring as early as 147 miles. Multiple complaints describe instances where the vehicle becomes unresponsive to throttle input, sometimes accompanied by a grinding noise, and in some cases, the left front axle disconnects from the transmission. Safety implications are significant, as these issues can lead to sudden loss of power and control, posing a risk during driving. Buyers should be aware of these recurring problems, especially in vehicles built between September and October 2022, which may be subject to specific technical bulletins regarding transmission and axle replacements.
Owner complaints3
UNKNOWN OR OTHER
Owners report issues with the 2023 Cadillac XT5's rear camera system, specifically noting faint backup camera grid lines and slow transitions from night to day mode. These issues are described as safety concerns, as they impair visibility when reversing, particularly in low-light conditions or when transitioning from a garage to daylight. Complaints highlight that the rear camera's image can be unreadable, especially when wearing sunglasses, and the transition delay can last 15-20 seconds. Additionally, there is a report of the front half of the sunroof exploding while driving, posing a safety risk from falling glass. The vehicle mileage mentioned in these complaints ranges from 19,800 miles to being only a month old, indicating issues can arise relatively early in ownership.
Owner complaints2
ENGINE
Owners of the 2023 Cadillac XT5 report issues related to engine performance, with symptoms including vehicle shaking and loud engine noises regardless of speed, as well as a burnt rubber smell. One owner notes that the engine's RPMs increase and become stuck when driving downhill, while another mentions vibrations occurring when the engine shifts from 6 to 4 cylinders. These issues are reported at mileage around 30,859. While no crashes, fires, or loss of control are reported, one owner expresses concern for potential safety risks. Buyers considering a used model may find these symptoms relevant, especially if the vehicle has undergone multiple service visits without resolution.
Owner complaints2
BACK OVER PREVENTION
Owners of the 2023 Cadillac XT5 report issues with the backup camera, specifically noting that the camera screen can turn dark or display a black screen while reversing. Complaints frequently mention that this issue is intermittent, with the screen sometimes correcting itself without intervention. Additionally, when the camera functions, the image may appear dim, making it difficult to see. These issues are reported at low mileage, around 15 to 300 miles. No crashes or safety incidents are mentioned, but the visibility problems could affect the driver's ability to safely maneuver the vehicle in reverse.
2023 XT5 recalls (4)
Every NHTSA safety recall logged against the 2023 XT5. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
ELECTRICAL SYSTEMNHTSA 24V459000Jun 20, 2024
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Remedy
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
POWER TRAINNHTSA 23V172000Mar 16, 2023
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Consequence: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
POWER TRAINNHTSA 23V043000Feb 2, 2023
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Consequence: Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.
EQUIPMENTNHTSA 22V708000Sep 22, 2022
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
Remedy
Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.
2023 Cadillac XT5 on the road
26,808 2023 Cadillac XT5 units were sold new in the US — a key signal for the size of today's used-market inventory.
How the 2023 Cadillac XT5 stacks up against rivals
The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.
The 2023 Cadillac XT5 achieves a score of 72 out of 100, slightly above the segment average, indicating moderate reliability. The distribution of complaints is somewhat broad, with the power train and miscellaneous issues leading the list. This suggests a variety of minor concerns rather than a single, systemic flaw.
The vehicle has an elevated recall count of four, which may indicate some underlying quality control issues. However, the total number of complaints remains relatively low, implying that these issues might not significantly impact the majority of owners.
In summary, the 2023 Cadillac XT5 presents a moderate reliability profile with a manageable level of risk for buyers.
What you get in a 2023 Cadillac XT5 report
✓Available title brand history
✓Odometer readings & rollback detection
✓Accident & damage records
✓Auction sales with photos
✓Open safety recalls
✓Theft & stolen vehicle check
Check a 2023 Cadillac XT5 now
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2023 Cadillac XT5 — Frequently asked questions
Is the 2023 Cadillac XT5 reliable?
The 2023 Cadillac XT5 achieves a score of 72 out of 100, slightly above the segment average, indicating moderate reliability. The distribution of complaints is somewhat broad, with the power train and miscellaneous issues leading the list. This suggests a variety of minor concerns rather than a single, systemic flaw.
How many recalls does the 2023 Cadillac XT5 have?
4 NHTSA safety recalls have been issued for the 2023 Cadillac XT5. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2023 Cadillac XT5 problems?
The most-reported 2023 Cadillac XT5 problem areas are: Power Train (4), Unknown Or Other (3), Engine (2).
Should I run a VIN check on a 2023 Cadillac XT5?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2023 Cadillac XT5, complementing the model-year reliability data on this page.
