Owners have reported 3 crashes, 2 fires and 3 injuries to NHTSA for the 2019 Cadillac XT5. These are unverified owner reports, not confirmed defect rates.
Owner complaints7
STEERING
Owners of the 2019 Cadillac XT5 frequently report issues related to the steering system, often linked to the vehicle's thermostat malfunctioning. Common symptoms include messages indicating reduced steering assist, loss of power steering, and non-functional temperature gauges and air conditioning. These issues are typically reported at mileage ranging from approximately 27,300 to 73,000 miles. Safety implications are noted, as some owners experience difficulty steering, although no crashes or loss of control are reported. Buyers considering this model should be aware of these recurring issues, especially since some owners mention the lack of available replacement parts and unresolved problems despite dealership visits.
Owner complaints3
ELECTRICAL SYSTEM
Owners of the 2019 Cadillac XT5 report several electrical system issues, with one significant incident involving a fire. In this case, flames originated near the passenger side door, potentially linked to fuses, and engulfed the vehicle shortly after purchase, raising safety concerns. Another complaint describes erratic behavior of the stability track system, where the emergency brake engaged unexpectedly on the highway, followed by a no-start condition, despite no diagnostic codes being detected. Additionally, some owners express dissatisfaction with the lack of an option to disable the stop/start feature, seeking a software update to address this. These issues occur at varying times, with one owner noting problems shortly after acquiring the vehicle used, suggesting potential concerns for prospective buyers.
Severity signals: 0 crash, 1 fire, 0 injury reports
Owner complaints3
SERVICE BRAKES
Owners of the 2019 Cadillac XT5 report issues with the vehicle's braking system, with complaints frequently mentioning loud squeaking or squealing noises when lightly applying the brakes, particularly during initial drives or after the vehicle has been stationary. These noises are often described as occurring when the vehicle is moving forward or in reverse. One serious incident involves a brake failure at approximately 64,000 miles, resulting in a crash with minor injuries reported. This incident highlights potential safety implications, although it is not clear from the data if this is a common occurrence. Buyers should be aware of these reported issues, especially the brake noise, which some owners find persistent despite dealer assurances of normal operation.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints3
AIR BAGS
Owners of the 2019 Cadillac XT5 report issues with the airbag system, specifically mentioning persistent warnings to service the Safety Restraint System despite repeated dealership visits. These warnings have been ongoing for several months, causing concern about potential airbag functionality. Additionally, one report involves a crash where the side airbags failed to deploy during a collision at approximately 35 mph, resulting in a concussion. Buyers should be aware of these airbag system complaints and the potential safety implications, particularly since the issues have persisted despite attempts at repair.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints3
UNKNOWN OR OTHER
Owners of the 2019 Cadillac XT5 report several issues related to structural and design aspects of the vehicle. A recurring complaint involves the absence of reinforced jacking points at the front of the vehicle, which poses a risk of the car falling off a jack during tire changes, potentially leading to injury. Additionally, two separate reports highlight issues with the sunroof: one describes the front panel shattering unexpectedly while driving at highway speeds, and another notes painful pressure changes when the sunroof is open at speeds of 40 to 45 MPH, which is particularly concerning for sensitive ears. These issues present safety risks, including potential injury from falling glass and discomfort while driving. Buyers should be aware of these specific problems, especially if considering a pre-owned XT5.
Owner complaints2
WHEELS
Owners of the 2019 Cadillac XT5 report issues related to the wheels, specifically mentioning problems with rear toe links. One owner indicates being advised to replace loose rear toe links during a routine oil change, suggesting a potential defect that has been selectively recalled in similar GM models. Another serious complaint involves a fire originating from the front right side of the vehicle, with the owner noting a burning smell followed by visible smoke and flames. This incident required emergency intervention and the use of a fire extinguisher, highlighting a significant safety risk. These issues do not specify mileage, but they underscore potential safety concerns for prospective buyers, particularly regarding fire hazards and suspension components.
Severity signals: 0 crash, 1 fire, 0 injury reports
Owner complaints2
VEHICLE SPEED CONTROL
Owners of the 2019 Cadillac XT5 report issues with vehicle speed control, including unintended acceleration and transmission problems. In one case, a driver experienced unintended acceleration after shifting into drive, leading to a crash with another parked vehicle and resulting in an injury. Another owner describes dashboard warnings such as "Service StabiliTrak" and "TCS Off," followed by the vehicle being unable to shift properly, limiting speed to 50-60 mph. These complaints occur around 45,000 miles, indicating potential safety implications, including loss of control and driving limitations.
Severity signals: 1 crash, 0 fire, 1 injury reports
Owner complaints2
ENGINE
Owners of the 2019 Cadillac XT5 report issues related to the engine, with one complaint describing a sudden loss of motive power while driving at 25 MPH, without any warning lights, at approximately 95,800 miles. Another complaint involves a "steering assist reduced" message, loss of air conditioning function, and an illuminated engine light, which was diagnosed as a bad thermostat. The second owner notes that this thermostat issue appears common, as the dealer mentioned other XT5 vehicles with the same problem. Safety implications include potential loss of vehicle control due to sudden power loss. Buyers should be aware of these issues, particularly around higher mileage, and consider warranty coverage for potential repairs.
