Owners have reported 5 crashes to NHTSA for the 2019 Audi Q7. These are unverified owner reports, not confirmed defect rates.
Owner complaints10
SUSPENSION
Owners report frequent issues with broken coil springs on the 2019 Audi Q7, particularly affecting the rear suspension. Complaints frequently mention loud banging noises and broken springs found during routine inspections or after hearing unusual sounds while driving. Most incidents occur between 28,000 and 79,000 miles, with some owners indicating that the springs broke without heavy use or towing. Multiple owners describe safety concerns, noting potential risks to vehicle stability and control, though no crashes are reported. Buyers considering a used 2019 Audi Q7 should be aware of these suspension issues, as repairs can exceed several thousand dollars and may not be covered by warranty.
Owner complaints10
STEERING
Owners report frequent issues with the electronic steering system in the 2019 Audi Q7, often involving sudden steering malfunctions. Complaints commonly mention a warning message displaying "Steering: malfunction! Please stop vehicle," which is sometimes accompanied by a complete loss of steering control. These incidents occur at various speeds, including low speeds and highway driving, with some reports indicating the problem begins as early as 1,700 miles. Three complaints involve crashes, with drivers unable to steer, resulting in collisions with guard rails. The reports suggest significant safety implications, particularly due to the unpredictability and suddenness of the steering failures.
Severity signals: 3 crash, 0 fire, 0 injury reports
Owner complaints7
FUEL/PROPULSION SYSTEM
Owners of the 2019 Audi Q7 frequently report issues related to the fuel pump and fuel system. Common symptoms include the "Drive System Malfunction" warning, leading to engine shutdowns, and fuel leaks due to fuel line disconnections, particularly in high temperatures. Several complaints involve fuel sensor malfunctions, such as incorrect fuel level readings, with some incidents occurring around 26,600 miles. Safety implications are noted, with potential risks of engine fires and loss of vehicle control due to sudden engine shutdowns. These issues highlight potential safety risks and maintenance concerns for prospective buyers of this model year.
Owner complaints6
ELECTRICAL SYSTEM
Owners of the 2019 Audi Q7 report several electrical system issues, with complaints frequently mentioning sudden system failures while driving. These include the infotainment system freezing, multiple electronic malfunctions such as traction control and parking brake failures, and complete engine shutdowns, sometimes at highway speeds. One incident involved a crash due to faulty radar sensors and automatic emergency braking system issues. Additionally, multiple owners describe difficulties with starting the vehicle, often requiring manual intervention to move the car. These problems appear to occur without warning and can pose significant safety risks, particularly when they lead to loss of power or control while the vehicle is in motion.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints5
UNKNOWN OR OTHER
Owners of the 2019 Audi Q7 report several issues under the unknown or other category. A common problem involves the vehicle's connectivity with Apple CarPlay, where the screen frequently freezes during navigation, leading to potential distractions as drivers attempt to fix the issue while driving. Another issue involves the vehicle's locking system, where the car can lock with keys inside, posing a risk if passengers are trapped. Additionally, multiple owners describe incidents where the sunroof or moonroof explodes unexpectedly while driving, with no indication of external impact. These issues, particularly the locking and glass explosion incidents, may have safety implications.
Owner complaints4
POWER TRAIN
Owners of the 2019 Audi Q7 frequently report issues with throttle delay, describing a lag of 3 to 4 seconds before the vehicle responds after pressing the accelerator, which can result in sudden surges forward. This problem is noted to occur intermittently, especially at low speeds or from a dead stop, and has been associated with near accidents during maneuvers such as merging into traffic or turning at intersections. Additionally, one owner reports a gear shifting issue where the vehicle could not be shifted into park, leading to an incident where the car doors locked unexpectedly. These issues are reported at varying mileages, with some occurring as early as 5,765 miles, and have implications for safety, particularly in traffic situations. Used car buyers should be aware of these potential power train concerns, as they may affect vehicle operation and safety.
Owner complaints3
FORWARD COLLISION AVOIDANCE
Owners of the 2019 Audi Q7 report issues with the forward collision avoidance system engaging unexpectedly. Complaints frequently mention the system triggering false alarms, resulting in sudden and hard braking without any apparent obstacles or vehicles ahead. Two owners detail incidents occurring at highway speeds, while another reports the problem during left-hand turns, occasionally causing the vehicle to stall in the oncoming lane. These incidents are described as startling and potentially hazardous, with one owner noting the risk of being rear-ended or involved in a head-on collision. The timing of these issues varies, with one owner experiencing the problem multiple times, while another notes an occurrence as early as late 2019. Potential buyers should be aware of these reports, as they highlight a pattern of unexpected braking that may pose safety risks.
Owner complaints3
WHEELS
Owners of the 2019 Audi Q7 frequently report issues with tire wear, particularly on the front tires. Complaints describe uneven wear patterns, with some owners noting tread peeling and damage that appears as if the tires have been cut or bits removed. These issues are reported at varying mileages, including as early as 11,900 miles and up to 49,520 miles. The symptoms include tread sloughing off and damage across the entire tire surface, raising potential safety concerns such as the risk of tire blowouts. Owners also mention that Audi does not include tire rotations in routine maintenance, which may contribute to these wear patterns.
Owner complaints2
ENGINE
Owners report issues with the coolant pump in the 2019 Audi Q7, often occurring under 60,000 miles. Complaints frequently mention coolant pump leaks or failures, with symptoms including a low coolant warning on startup and the need for coolant refills. One owner describes a failure at 49,520 miles, resulting in a water pump replacement covered under warranty but noting a potential $1,500 repair cost otherwise. These reports suggest that water pump failures can occur earlier than expected in this model, with no safety implications such as crashes or loss of control noted. This information could be useful for used car buyers considering maintenance costs and warranty coverage.
Owner complaints2
EXTERIOR LIGHTING
Owners of the 2019 Audi Q7 report recurring issues with the vehicle's exterior lighting, specifically involving error messages for the "Right front parking light defective" and "Right front side marker light faulty." These problems typically appear around 60,000 miles, with complaints indicating that the warning messages persist once they begin. Some owners note that similar issues have been reported in earlier model years, suggesting a potential pattern. The primary safety concern mentioned is reduced visibility at night due to these lighting defects. Repair costs are reported to be high, with some owners resorting to disabling the lights, potentially compromising safety standards.
