The 2024 Audi Q5 has good reliability. There are 5 recalls and 26 owner complaints on file for the 2024 Audi Q5. The most commonly reported problem areas are: Electrical System (7), Forward Collision Avoidance (6), Service Brakes (5).
Q5 reliability snapshot
70/100
Latest model-year reliability score
3.0/5
RepairPal rating (medium)
$928
Avg annual repair cost vs $807 category avg
#11/14
Ranking in luxury midsize SUVs · better than 21% of peers
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
Used-car research
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Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
Electrical System7
Forward Collision Avoidance6
Service Brakes5
Structure2
Unknown Or Other2
Tires1
Pre-purchase inspection checklist for the 2024 Audi Q5
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
☐Test adaptive cruise control for unexpected speed reductions
☐Check Audi Pre-Sense system for false braking during turns
☐Inspect brake rotors for premature wear
☐Verify recall status for electrical system and battery issues
☐Test tailgate foot sensor for unintended activation
☐Check for any unresolved error messages on the dashboard
What owners reported
2024 Audi Q5 owner complaints in detail
Owners have reported 1 injury to NHTSA for the 2024 Audi Q5. These are unverified owner reports, not confirmed defect rates.
Owner complaints7
ELECTRICAL SYSTEM
Owners of the 2024 Audi Q5 frequently report issues with the electrical system, particularly involving the gateway system that controls communication within the vehicle. Symptoms include dashboard lights activating unexpectedly, loss of control over the vehicle, and inability to shift gears, with one report noting a complete vehicle stop on a freeway. Complaints also highlight unresolved recall issues related to the battery, which pose a potential fire risk and limit the ability to charge the vehicle externally. These problems are often reported at relatively low mileages, around 4,000 to 5,000 miles. Safety implications are significant, as some owners describe situations where the vehicle becomes immobilized, increasing the risk of accidents.
Owner complaints6
FORWARD COLLISION AVOIDANCE
Owners report two primary issues with the forward collision avoidance systems in the 2024 Audi Q5. The first involves the adaptive cruise control unexpectedly reducing speed from highway limits to as low as 20 mph without warning, particularly when passing speed limit signs, which could lead to rear-end collisions. The second issue is with the Audi Pre-Sense system erroneously engaging emergency braking during left turns or when driving straight, causing the vehicle to abruptly stop and stall, sometimes in intersections or traffic, posing a risk of collision. Complaints frequently mention these issues occurring within the first six months of ownership, and multiple owners have expressed concerns about their safety due to these unexpected braking events.
Owner complaints5
SERVICE BRAKES
Owners report two main issues with the 2024 Audi Q5's service brakes. The first is premature rotor wear, with one owner noting the issue within 12 months of ownership, suggesting possible manufacturing or material defects. The second, more prevalent issue involves the Audi Pre Sense system, which multiple owners describe as causing sudden, uncommanded braking on clear roads due to false obstacle detection. This problem is documented at various mileage points, including at 11,743 miles, and poses a safety risk by potentially leading to rear-end collisions or loss of control. Complaints indicate that dealer responses have varied, with some attempts at sensitivity adjustments and reconfigurations, though the issue often persists.
Owner complaints2
STRUCTURE
Owners of the 2024 Audi Q5 report issues with the automatic tailgate's foot sensing device, which can unintentionally activate and cause the liftgate to close unexpectedly while loading or unloading items. This malfunction occurs even when the key is on the person, and the vehicle emits a beeping sound, but the source is unclear until the liftgate begins to close. Complaints consistently describe the tailgate closing without detecting a person or object in its path, requiring significant force to stop it manually. These incidents are noted from the first day of ownership and have occurred multiple times, with no specific mileage mentioned. Safety concerns arise as owners have to quickly move to avoid potential injury from the closing liftgate.
Owner complaints2
UNKNOWN OR OTHER
Owners of the 2024 Audi Q5 report issues with the "foot assist" motion detection system for the hatchback, which can cause the hatch to open or close unintentionally. This malfunction has led to physical injuries, including a reported incident where the hatch closed on a child's head, resulting in bruising. Additionally, the hatch has pinned individuals against surfaces, indicating potential safety risks. Another complaint involves a persistent error with the Audi connect installation, although it does not specify any safety implications. These issues are reported at varying mileages, with one noted at 11,910 miles.
Every NHTSA safety recall logged against the 2024 Q5. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
ENGINENHTSA 25V294000May 7, 2025
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Consequence: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy
Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
ELECTRICAL SYSTEMNHTSA 25V080000Feb 12, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
AIR BAGSNHTSA 24V251000Apr 3, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
ELECTRICAL SYSTEMNHTSA 23V842000Dec 13, 2023
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Used-market value
2024 Audi Q5 resale snapshot
49.3%estimated value retained after 5 years
155listings in the model-level benchmark
Listing benchmarks establish a market range; trim, mileage, condition, title history and prior damage determine what one vehicle is worth.
The 2024 Audi Q5 scores a 63 out of 100, aligning precisely with the segment average, indicating moderate reliability. Complaints are spread across several areas, with the electrical system and forward collision avoidance notably leading the issues, followed by service brakes. This distribution suggests no single dominant problem area but rather a range of concerns that potential buyers should be aware of.
With five recalls, the level is elevated compared to models with fewer issues, reflecting a need for attention to manufacturing or design details. The varied nature of complaints, combined with the recall count, suggests that while the Q5 is not exceptionally problematic, it does carry a moderate risk profile. Buyers should consider this balanced reliability performance when evaluating the 2024 Audi Q5.
What you get in a 2024 Audi Q5 report
✓Available title brand history
✓Odometer readings & rollback detection
✓Accident & damage records
✓Auction sales with photos
✓Open safety recalls
✓Theft & stolen vehicle check
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2024 Audi Q5 — Frequently asked questions
Is the 2024 Audi Q5 reliable?
The 2024 Audi Q5 scores a 63 out of 100, aligning precisely with the segment average, indicating moderate reliability. Complaints are spread across several areas, with the electrical system and forward collision avoidance notably leading the issues, followed by service brakes. This distribution suggests no single dominant problem area but rather a range of concerns that potential buyers should be aware of.
How many recalls does the 2024 Audi Q5 have?
4 NHTSA safety recalls have been issued for the 2024 Audi Q5. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2024 Audi Q5 problems?
The most-reported 2024 Audi Q5 problem areas are: Electrical System (7), Forward Collision Avoidance (6), Service Brakes (5).
Should I run a VIN check on a 2024 Audi Q5?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2024 Audi Q5, complementing the model-year reliability data on this page.