2021 Audi Q5 VIN Check, Recalls & Reliability

The 2021 Audi Q5 has good reliability. There are 16 recalls and 126 owner complaints on file for the 2021 Audi Q5. Severity signals include 4 crash-related complaints. The most commonly reported problem areas are: Electrical System (36), Power Train (20), Engine (16).

Q5 reliability snapshot

66/100

Latest model-year reliability score

3.0/5

RepairPal rating (medium)

$928

Avg annual repair cost vs $807 category avg

#11/14

Ranking in luxury midsize SUVs · better than 21% of peers

Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.

Used-car research

Research the Audi Q5 before checking the VIN

Compare model years, recurring problems, safety campaigns and market value first. Then use the VIN to verify the history of the individual car.

Years to avoidThe weakest years and stronger alternatives Common problemsComplaint patterns across model years Recall historyNHTSA campaigns grouped by model year Resale valueObserved prices, mileage and depreciation Maintenance & repair costYearly repair cost, reliability rating and segment rank

Most-reported 2021 Audi Q5 issues

Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.

Electrical System36
Power Train20
Engine16
Forward Collision Avoidance12
Unknown Or Other8
Steering6

Pre-purchase inspection checklist for the 2021 Audi Q5

Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.

Inspect gateway module under rear seat for water damage
Test infotainment system and backup camera for functionality
Check for premature tire wear and verify tire warranty coverage
Examine sunroof for any signs of cracking or previous repairs
Ensure forward collision avoidance system operates correctly
Verify engine oil and coolant levels for signs of leaks or contamination

What owners reported

2021 Audi Q5 owner complaints in detail

Owners have reported 4 crashes and 4 injuries to NHTSA for the 2021 Audi Q5. These are unverified owner reports, not confirmed defect rates.

Owner complaints18

ELECTRICAL SYSTEM

Owners report that the 2021 Audi Q5 experiences frequent issues with the gateway control module, often leading to complete vehicle shutdowns. Complaints frequently mention warning lights for brake, electrical, and steering failures, followed by a loss of power, inability to restart, and windows moving independently. These issues typically occur within the first few months of ownership, with some vehicles having less than 6,000 miles. Safety implications are significant, as multiple owners describe losing control in traffic or being stranded in dangerous locations. Buyers should be aware of potential water intrusion affecting the gateway module, especially given reports of the module being located under the rear seat where it is vulnerable to spills and moisture.

Owner complaints10

POWER TRAIN

Owners report frequent issues with the 2021 Audi Q5's power train, particularly involving the gateway module located under the rear seat, which can corrode due to moisture exposure, leading to complete vehicle shutdowns. Complaints often describe sudden loss of power and engine failure while driving, with some incidents occurring at higher speeds, posing safety risks. Additionally, several reports mention transmission problems, including disengagement and shuddering, with some owners experiencing these issues as early as 9,000 miles. The vehicle's design, particularly the placement of sensitive components, appears to contribute to these failures, and owners note significant safety implications, such as loss of control and potential collisions.

Owner complaints8

ENGINE

Owners report multiple issues with the 2021 Audi Q5's engine, notably involving water-related electrical failures and engine component malfunctions. Complaints frequently mention that water spills in the rear seat area can cause the vehicle to enter a "panic mode," leading to electrical failures that affect steering and engine operation, with incidents occurring at low mileage and within weeks of purchase. Additionally, some owners describe engine failures due to metal fragments in the oil, often at higher mileages around 44,000 to 50,000 miles, with potential connections to a recall for machining debris. These issues can result in sudden vehicle shutdowns, posing safety risks such as loss of steering control or engine power, potentially hazardous on highways. Prospective buyers should be aware of these recurring problems and their implications for vehicle reliability and safety.

Owner complaints6

FORWARD COLLISION AVOIDANCE

Owners of the 2021 Audi Q5 frequently report issues with the vehicle's forward collision avoidance systems, particularly the Audi Pre Sense feature, which falsely activates emergency braking without clear cause. Typical symptoms include sudden braking at high speeds or while stationary, forceful seatbelt retraction, and unexpected system engagement, often leading to near-collisions and physical discomfort. These incidents occur at various speeds and under different conditions, with some reports highlighting repeated occurrences over several months. Safety implications are significant, as unexpected braking can lead to rear-end collisions or physical injuries to occupants. Additionally, improper calibration of ADAS systems following repairs is noted, which may compromise the functionality of safety features like adaptive cruise control and lane change assist. These patterns suggest potential risks for buyers considering a used Audi Q5.

Owner complaints4

UNKNOWN OR OTHER

Owners of the 2021 Audi Q5 report issues with the vehicle's backup camera and MMI screen, which can randomly stop working or display incorrectly, with no prior warning signs, affecting both reversing and forward driving. Complaints frequently mention the sunroof unexpectedly exploding and the climate control buttons popping off, potentially posing a safety hazard if small parts become loose inside the vehicle. Additionally, some owners describe unintended emergency braking triggered by the Audi Pre Sense system, occurring without clear obstacles, thus increasing the risk of rear-end collisions. These issues appear to occur in relatively new vehicles, with problems reported as early as within the first year of ownership.

Owner complaints3

STEERING

Owners of the 2021 Audi Q5 report issues related to steering, with one complaint involving a crash and injury. Common symptoms include the steering wheel locking up during driving, as well as forceful and sudden jerking to the left. One owner describes a steering failure alongside multiple system errors due to a failed Gateway control module, previously subject to a recall. These issues can lead to a complete loss of steering control, posing significant safety risks. The problems are reported at various times, with one incident occurring after a recall repair was deemed insufficient, highlighting potential ongoing concerns for used car buyers.

Severity signals: 1 crash, 0 fire, 1 injury reports

Owner complaints2

FUEL/PROPULSION SYSTEM

Owners of the 2021 Audi Q5 report issues involving the fuel system, specifically related to fuel leakage. One complaint describes a gasoline leak resulting from the gas tank being pierced by a piece of metal on the road, which poses a potential fire or explosion hazard. Another owner mentions gasoline dripping from the right rear passenger area while the vehicle is parked, attributed to a faulty fuel pump as diagnosed by a service center. This issue is accompanied by a fuel system warning light and a previously replaced gas cap gasket. While specific mileage is not mentioned, the safety implications include risks of fire due to fuel leakage. These reports suggest potential concerns for used car buyers regarding fuel system integrity.

Owner complaints2

FUEL SYSTEM

Owners of the 2021 Audi Q5 report issues related to the fuel system, primarily involving the fuel tank and gauge. One owner describes a situation where the plastic fuel tank was damaged after driving over debris, resulting in a fuel leak. Another owner reports a malfunctioning fuel gauge that inaccurately indicates a full tank even when nearly empty, with this issue occurring around 5,000 miles. These complaints highlight potential safety risks due to fuel leakage and the inaccurate fuel level reading, though no crashes or fires are reported. These issues appear relatively early in the vehicle's life, between 5,000 and 9,000 miles.

Owner complaints2

WHEELS

Owners of the 2021 Audi Q5 report issues related to wheel components, specifically involving a recall for the rear axle trailing arm lock nut and unexpected tire wear. One owner indicates difficulty with a dealership refusing to perform the recall repair unless additional paid services are scheduled, while another owner describes premature tire wear at approximately 13,000 miles, which was not covered under warranty by Audi or the tire manufacturer, Kumho. These complaints highlight potential concerns with dealership service practices and tire durability, with no safety incidents such as crashes or loss of control reported. Buyers should be aware of these issues, especially regarding recall service conditions and tire warranty coverage.

Owner complaints2

VISIBILITY

Owners of the 2021 Audi Q5 report issues with the sunroof shattering unexpectedly while driving. Complaints frequently mention a loud booming sound followed by the sunroof glass breaking, with one incident occurring at approximately 4,000 miles and another at around 51,000 miles. In both cases, the shattered glass posed a safety risk by entering the vehicle's cabin, although no crashes or injuries were reported. These incidents suggest potential safety implications, particularly concerning driver distraction and injury from falling glass. Buyers considering a used 2021 Audi Q5 may want to inquire about the sunroof's condition and any related repairs.

2021 Q5 recalls (8)

Every NHTSA safety recall logged against the 2021 Q5. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.

ELECTRICAL SYSTEMNHTSA 25V080000Feb 12, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
ELECTRICAL SYSTEMNHTSA 23V842000Dec 13, 2023
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
ENGINE AND ENGINE COOLINGNHTSA 22V753000Oct 7, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
BACK OVER PREVENTIONNHTSA 22V742000Oct 5, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
TIRES, SUSPENSIONNHTSA 22V034000Jan 26, 2022
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
ELECTRICAL SYSTEM, STRUCTURENHTSA 21V947000Dec 8, 2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
SEAT BELTSNHTSA 21V606000Aug 5, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
SUSPENSIONNHTSA 21V295000Apr 26, 2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

Used-market value

2021 Audi Q5 resale snapshot

49.3%estimated value retained after 5 years

155listings in the model-level benchmark

Listing benchmarks establish a market range; trim, mileage, condition, title history and prior damage determine what one vehicle is worth.

Compare Audi Q5 value by year →Full Audi Q5 market analysis at CarResaleValue →

2021 Audi Q5 on the road

60,301 2021 Audi Q5 units were sold new in the US — a key signal for the size of today's used-market inventory.

How the 2021 Audi Q5 stacks up against rivals

The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.

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Reliability: 66/100·Rivalry score: 92

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Reliability: 65/100·Rivalry score: 90

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Acura ZDX

Reliability: 88/100·Rivalry score: 90

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BMW X3

Reliability: 65/100·Rivalry score: 90

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Reliability verdict for the 2021 Audi Q5

The 2021 Audi Q5 exhibits elevated reliability risk, scoring below the segment average. The vehicle's 16 recalls indicate a higher-than-typical frequency of manufacturer interventions, suggesting potential concerns in various operational areas. Complaints are concentrated in the electrical system, with notable mentions of the power train and engine, pointing to critical systems that may affect overall vehicle performance.

While the total number of complaints is not excessively high, the distribution across essential components such as the electrical and power train systems underscores potential vulnerabilities. The presence of issues in forward collision avoidance, albeit fewer, adds to the concerns regarding the vehicle's reliability in maintaining safety features.

In summary, buyers should be aware of the elevated reliability risk associated with the 2021 Audi Q5, as indicated by its below-average score and concentration of issues in key areas.

What you get in a 2021 Audi Q5 report

Available title brand history

Odometer readings & rollback detection

Accident & damage records

Auction sales with photos

Open safety recalls

Theft & stolen vehicle check

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2021 Audi Q5 — Frequently asked questions

Is the 2021 Audi Q5 reliable?

How many recalls does the 2021 Audi Q5 have?

8 NHTSA safety recalls have been issued for the 2021 Audi Q5. A VIN check confirms whether any remain unrepaired on a specific vehicle.

What are the most common 2021 Audi Q5 problems?

The most-reported 2021 Audi Q5 problem areas are: Electrical System (36), Power Train (20), Engine (16).

Should I run a VIN check on a 2021 Audi Q5?

Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2021 Audi Q5, complementing the model-year reliability data on this page.